Customer Ratings & Reviews

I have mixed feelings about which Best Buy Store you shop at. Ava, at the Store in Tustin, CA was great at explaining and helping me get my computer, showing it to me, answering my questions and getting the accessories I needed. She was very well informed and answered all of my questions while being polite and professional. They did not have Geek Squad Techs available to set up my computer so I got a time for the following day at the Costa Mesa,CA store. I had the Geek Squad, Costa Mesa, CA store transfer information from my old HP and set up my new computer. They accomplished it in a day. They were not helpful about explaining anything to me and didn't tell me what I needed to know. I went back the next day to the Tustin, CA store and Brenda was wonderful in giving me information and answered all of my questions and encouraged me to come back if I needed more help. I had to get Wi FI on my home motem which involved COX Communications. I could not get through to them by phone for 3 days and when I finally did I got a tech person Mike from Witchata, Kansas who helped me connect the Wi Fi successfully. so now I just need to connect my printer. My biggest concern with Best Buy is that you CANNOT talk to anyone by phone and it almost made me go elsewhere to get my computer. I am not a highly tech trained person and I really did need to talk to a person and see the computer to decide if it was the right one for me. Best Buy made that not very easy with Covid and your no phone policy. The Geek Squad Manager in the Costa Mesa,CA store was very rude and short to me with abrupt sentences and kept me far beyond the Covid space while telling me he did not have much time for me and had other customers coming in for appointments.However, there was no other people waiting to be helped and there were other Geek Squad Agents walking around. i gave up on him and was glad to be treated so much better at the Tustin, CA Store the next day. You have great people there named Ava and Brenda!

Great laptop! Very strong WiFi reception. Fast and easy to use. If you have a iPhone, you already know how to use it.

Beautiful rose gold color. Super fast performance. This laptop is everything that you come to expect from Apple.

This laptop is smooth, lightweight, and is very user friendly! Awesome purchase. This was for our daughter, now I want one.

ordered in store and picked up at curb, very fast and easy transaction. Love my new computer, very slim and light and easy to use.

Great laptop. Apple products are always well made and well designed. Very light weight and has a great look and feel.

This is my second laptop and I recently got it for college. I can't complain, the protection that comes with the laptop makes it all worth the price. It works fast enough, group facetime and I love the fact that the you can sign in with your Touch ID.

I finally had the funds to invest in a better laptop and I totally recommend if you need something light and quick to use.

This is the second MacBook Air I purchase and I completely love them! So easy to use and light to carry around everywhere.

Very lightweight, easy to use. Hands down my favorite laptop I have purchased yet. Very much recommend.

I'm very excited to have purchased this. Love the gold color. Had to immediately update it and am finding changes from my previous MacBook Air a bit challenging with a different operating system. But overall great buy for the money. The space bar was acting up but after another update that seems to have now been resolved. My only concern now is I haven't been able to find a clear protective cover that fits this model number. I don't want to hide the gold color:)

Bought this but gave it my nephew for his graduation gift. Works flawlessly. Good size and weight.

This laptop is very fast, you can get your school work done comfortably and where ever you'd like because it is so light.

This piece of art is amazing. It’s so thin and light it’s crazy. It runs so smooth and is perfect for everyday computer use

Excellent computer. I switched from a microsoft PC and love this. it is much faster and much longer battery life.

This computer is perfect for our use. It is lightweight, compact and has all the features we want and need for computer use.

Just what I needed, an upgrade. Lightweight, easy to use and perfect for day to day work.

It's a really good computer for school and it's easy to use. It is really smooth and the battery doesn't run out easily.

I loved the color and sleekness of it . The only part I didn’t know was it didn’t have places to insert usb cords

easily one of my best purchases during quarantine I love it. it is so easy to use and super light weight, would def recommend