Customers are satisfied with the condition of the pre-owned MacBook Pro 13.3" laptops, frequently describing them as being in great or even brand-new condition. The ease of use was also highlighted, making it suitable even for first-time computer users. No significant negative feedback was reported.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 26 reviews
Pros mentioned:
Condition
Rated 4 out of 5 stars
This laptop is saving me!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have to say that for someone who didn’t have a desktop nor laptop for like 5 years, I was terrified to buy a refurbished MacBook, especially after reading many negative reviews but I was on a budget & had to take the risk. . I have to say I’m super happy and thus far (almost 4 weeks now?) not one problem. As a fitness instructor I really depend on it now to survive during this quarantine . Amazing prize, looks great, is working great. Safely packaged.
I would recommend this to a friend
Pros mentioned:
Condition
Rated 3 out of 5 stars
Nice computer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Computer was in good condition but when it was refurbished it could have at least been upgraded to the most recent Mac OS It took me 3 calls to Apple to get it updated correctly
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great 1st computer for a middle schooler
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great 1st computer for a middle school student! She loves it!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Apple Delivers
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent laptop for grad students - fast, user friendly and plenty of space. Highly recommended!
I would recommend this to a friend
Rated 3 out of 5 stars
Old MacBook
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was too old it can't updated so it was a waste of money we have other mac products that can be updated and wok great but this was a waste. Be sure to look at the year it was made and whether it can be updated.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
MacBook Delivers as Promised
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed a MacBook for my son's music and for Garage Band. Also purchased external sound card. All items work seamlessly. LIfelong Windows guy who may crossover to the Apple side.
I would recommend this to a friend
Rated 1 out of 5 stars
Junk
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The computer had been programmed too high for its capability. Couldn’t even type the password to log in without it lagging. Then once in was even worse. I returned it for my money back. First and last time I try Mac. Back to Dell I go.
No, I would not recommend this to a friend
Pros mentioned:
Condition
Rated 4 out of 5 stars
Love it!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A few scratched on the surface, but otherwise in great condition!
I would recommend this to a friend
Pros mentioned:
Condition
Rated 5 out of 5 stars
Great Condition
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got the pre-owned Mac and it was like brand new. Work absolutely perfect for my daughter. No issues, and runs like new
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Good computer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Doesn’t hold a charge and could not download the antivirus that came with the purchase
I would recommend this to a friend
Rated 5 out of 5 stars
Great Laptop!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Shipped very securely. Hadn’t had any issues thus far. Highly recommend this laptop.
I would recommend this to a friend
Rated 3 out of 5 stars
Pre Owned Laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As a new Apple owner, this was a good purchase. The computer has great qualities, but I wish wasn't such an older version. Shortly after this purchase Apple had a sale on new MacBooks and I wish I would have waited and bought new. But so far this MacBook has been put to good use.
I would recommend this to a friend
Rated 1 out of 5 stars
Did Not Work
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We've been an Apple MacBook/Air family and was excited to purchase this pre-owned model but it was very slow and within 2 weeks refused to start up.
Return was easy though.
No, I would not recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
love my Macbook Pro
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
no complains this is a very nice laptop im so happy with it the price was right .....................
I would recommend this to a friend
Pros mentioned:
Condition
Rated 5 out of 5 stars
Great computer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a perfect startup MacBook for a college student.
I would recommend this to a friend
Rated 1 out of 5 stars
TERRIBLE
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely terrible. We never even got a chance to use it. We bought it for our college son for Christmas. It sat under the tree for 3 weeks. It worked (barely) for 1 week after he opened it. He returned to school in January and it crashed. We called customer support at both Best Buy and Apple. Nothing. Total waste of money plus they said it can't be returned or exchanged. Best Buy lost a customer over this one
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Did not work from day one
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Returned and bought new. From day one the machine did not work properly. Kept getting an error message. Looked it up and it was for bad or loose RAM.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Works perfect
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy has the best prices refurbished MacBooks! This has worked perfectly since day 1.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent Value
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This MacBook works perfectly. I am very impressed with the quality of machine I got for the money I paid.
I would recommend this to a friend
Rated 5 out of 5 stars
Love
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I don’t know what I did before my MAC computer. Love that it connects to my Apple ID