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Customer reviews

Rating 4.8 out of 5 stars with 1991 reviews

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  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers recognize the Apple MacBook Pro 13" as being easy to use and having a responsive Touch Bar. Positive feedback also highlights its performance, lightweight design, and convenient size. However, some users mention concerns about the limited number of ports and occasional overheating. A few customers also expressed wishes for more RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 21 reviews
  • Pros mentioned:
    Performance
    Cons mentioned:
    Ports

    Rated 5 out of 5 stars

    My 2019 MacBook Pro Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my MacBook Pro in 2019 and it has been an excellent investment. The build quality is exceptional, offering a sleek and sturdy design typical of Apple products. Performance-wise, it has been incredibly reliable, handling both everyday tasks and more demanding applications with ease. The Retina display is a standout feature, providing crisp and vibrant visuals. Battery life has been satisfactory, lasting through a full day of moderate use. The only downside has been the limited number of ports, which sometimes requires the use of adaptors. Overall, it's a top-notch laptop that blends performance with style.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Ports

    Rated 5 out of 5 stars

    2019 Macbook Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the new 2019 macbook pro with touch bar. I have a windows 10 laptop with much higher specs but this mac never feels slow and weak in terms of performance as compared to it. Its a solid performer for everyday usage. you will never be disappointed in playing back any type of media, little video editing and some games and office work. solid machine. as this machine as only two 2 usb c ports, i bought a usb c hub to plug external monitor or normal usb drives, but hardly used it. It has got usb c charging so it can be charged with compatible charges and even power banks, perfect machine for those long drives and vacations. easily gives me 8+hrs of backup on battery in normal office products and working for office. Tight integration between apple products is another positive. my previous 2011 mac air is still functioning like new, and hope to get few good years with this powerhouse as well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch bar
    Cons mentioned:
    Ports

    Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously owned a Mid 2012 Mac Book Pro and wanted to upgrade. This new machine is definitely a step up when it comes to performance. But as for not having extra ports is where I had an issue with. I did purchase a dongle through amazon at a decent price but it works for what I need it for. The screen is amazing, which is to be expected for MacBook Pros. And another big improvement is the sound quality. The sound is awesome compared to my old 2012. Now as for the Keyboard. I've been reading back and forth positive and negative reviews, but as of now, I've had no issues. It is a bit loud as I type, but I've gotten used to it. The Touch Bar is also a not so bad feature. I do use it quite a bit when I type as spell check words pop up on it. Still getting used to it. In the end, this is a nice upgrade from my 2012. The price can be pretty expensive, but they do last a few years and end up getting your money worth. The recent sale Best Buy had also helped as it was off $250. Definitely a purchase I won't regret.

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar
    Cons mentioned:
    Ports

    Rated 4 out of 5 stars

    WOW! The new features/benefits but fan runs often.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm rating this new MacBook Pro Good instead of Excellent for 2 reasons: 1-the fan motor runs sooner, more often and for longer than my previous MacBook Pro model which is irritating if not downright alarming to have the fan motor come on during menial tasks and light use and 2-the limited number and types of ports available on the sides although the new Thunderbolt 3 (USB-C) ports are awesome in speed and flexibility compared to other ports. (see details below) Regarding the 2 issues above: 1-Fan motor running often. This is a solid state flash drive as opposed to a platter-type drive from the past so unsure why the fan motor runs as frequently as it does unless this is a byproduct of flash drive technology. Again, why is the fan motor running so often? It's a concern because if begs the question, is my specific laptop defective? Is a frequently running fan motor something normal that I'll have to live with going forward? How do I diagnose this issue? 2-Ports available. We mistakenly ordered the model with only 2 Thunderbolt 3 (USB-C) ports instead of the maximum 4 ports available with 2 on left and 2 on right. These 2 ports on the left side are the only ports available on the left side and there is only one lone audio port on the right side. As I read more on my two (2) lone Thunderbolt 3 ports available, I'm actually relieved and excited to have the Thunderbolt 3 ports for all of the following reasons (taken directly from various Apple literature:) Benefits A: Thunderbolt 3 combines ultra‑high bandwidth with the ultra‑versatility of the USB‑C industry standard to create one revved‑up universal port. It integrates data transfer, charging, and video output in a single connector, delivering up to 40Gb/s of throughput for twice the bandwidth of Thunderbolt 2. Benefits B-Transferring data at speeds of up to 40Gb/s, which is two times faster than Thunderbolt 2 and eight times faster than USB 3, Thunderbolt 3 delivers the fastest connection to any dock, display, or device. Benefits C-You can also daisy-chain up to six Thunderbolt devices through a single port without needing a hub or a switch. So connecting a storage device to your computer, and then a display to your storage device, works as it’s meant to — with powerful throughput. Benefits D-Thunderbolt 3 provides twice the display bandwidth of Thunderbolt 2, enabling your Mac to support up to four 4K displays or up to two 6K displays. Which means that with two Thunderbolt controllers in the 16-inch MacBook Pro, you can send graphics to dual 6K displays for the perfect high-resolution photo and video editing setup. Thunderbolt 3 connects to DisplayPort displays and monitors with a cable, while supporting HDMI and VGA displays with the use of an adapter. Benefits E-The Thunderbolt 3 (USB-C) ports on MacBook Pro, MacBook Air, iMac Pro, iMac, and Mac mini are fully compatible with your existing devices and displays with ADAPTERS OR CABLES to connect to the ports on all your favorite devices. Benefits F-Data transfer speed comparisons between new Thunderbolt 3 to older most commonly used ports/cables: 40Gb/s Thunderbolt 3 20Gb/s Thunderbolt 2 10Gb/s USB 3.1 5Gb/s USB 3 Adapters required to adapt various ports (see next) to New Thunderbolt 3 ports: Thunderbolt 2-->Apple Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapter USB-C-->No adapter required USB-A (USB 3 & 3.1)-->Apple USB-C to USB Adapter Lightning-->Apple USB-C to Lightning Cable Micro-B-->USB-C to Micro-B cable Mini-B-->USB-C to Mini-B cable Ethernet-->USB-C to Ethernet adapter HDMI-->Apple USB-C Digital AV Multiport Adapter or USB-C to HDMI adapter DisplayPort-->USB-C to DisplayPort cable or adapter VGA-->Apple USB-C VGA Multiport Adapter or USB-C to VGA adapter SD-->USB-C to SD Card Reader DVI-->USB-C to DVI adapter There are SO MANY additional FEATURES & BENEFITS on the new MacBook Pro which I've not discovered yet because I haven't had time to discover them yet, e.g. Touch Bar and Touch ID for increased productivity. Photography-Retouch, edit, and work with high-resolution photos in Affinity Photo at lightning speed. Coding-Build code, run multiple virtual machines, and see your work take shape — faster than ever before. Video Editing-Edit multiple channels of video and audio in Final Cut Pro X and experience smoother-than-ever playback. Audio-Create professional-quality music in Logic Pro X with multiple tracks and plug-ins, virtual instruments, automation, and more. Gaming-Retouch, edit, and work with high-resolution photos in Affinity Photo at lightning speed. Stunning Retina display with True Tone technology. Up to 16GB of memory for running multiple pro apps. Performance-Portable powerhouse. Processor-More power at its cores. Graphics-Eye-opening graphics performance. Blackmagic eGPU and eGPU Pro-Desktop-class graphics without the desktop. Touch Bar-More ways to be productive. Always within reach. Touch ID-Advanced security. Right at your fingertip. Apple T2 Security Chip-The next generation of security. SSD Storage-Make quicker work of everything. Maybe, just maybe, I'll come back and upgrade this rating from Good to Excellent if I understand and determine the fan motor issue.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch bar
    Cons mentioned:
    Ports

    Rated 5 out of 5 stars

    Great little laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the MacBook Pro now for about two months. It’s fast and reliable, slim and does everything I need it to for school and work. Love the space gray color! While it doesn’t have many ports, there are a number of hubs and docking ports out there to resolve that issue. I purchased one (Hyperdrive) along with this and it works wonderfully when I need an HDMI or USB port. The touchbar isn’t something I thought I would use, but it’s surprisingly handy. I also use the Touch ID religiously for purchases or to unlock, as well as the hot corners. I’m new to the Mac world, as I’ve been a Windows person forever, but the transition isn’t too hard if you have good base of computer knowledge. I’m still learning new tricks though!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch bar
    Cons mentioned:
    Ports

    Rated 5 out of 5 stars

    Powerful Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this laptop from a Macbook Air because that had proven to be a little slow for running my Macros on Excel. I also have a Thinkpad for work with similar specs, but overall, this laptop is much better in all aspects. It has more than enough power, the display is excellent, and the touch bar is convenient in its own way. It can be a little annoying with only 2 USB C ports, but once you get used to it, you don’t even realize.

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar
    Cons mentioned:
    Ports

    Rated 5 out of 5 stars

    Better MacBook in Every Way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery life, beautiful screen. Touch ID is awesome: log into all of your websites with the touch of your finger. Wasn't sure that the Touch Bar would be of any use, wrong. Makes a lot of things easier. Great keyboard too. Would just like a couple more ports, at least for an SD card if nothing else. Upgraded from a older Air, this is a better value than a new Air.

    I would recommend this to a friend
  • Cons mentioned:
    Ports

    Rated 5 out of 5 stars

    Great for traveling

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my old HP laptop needed replacement, a friend suggested that I try the MacBook Pro. I picked the 13” size since I use it for travel. There’s a bit of a learning curve, so I don’t suggest this if you are in immediate need to replace a Windows laptop. But, once you get up to speed on the Mac OS, you’ll love it. I installed Office 365, and it works great. I also got a USB-C hub since the model, I got only has 2 ports. With the hub, I can hook it to any monitor or TV that has a HDMI port. I’m so happy with it, that now I’m looking to replace my current desktop PC with an iMac 27”

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Ports

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and weight. Keyboard takes a little while to get used to but doesn’t take long. Would recommend. If you need more ports go for the higher end model.

    I would recommend this to a friend
  • Cons mentioned:
    Ports

    Rated 5 out of 5 stars

    Great Macintosh Laptop To Start With

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 26 years of using Windows, this is my first Macintosh computer and it's so easy to use. Love the finger print for accessing without typing password, quickly recognize. Upon turning on, the machine asks to update to new MacOS (Catalina 10.15.3), then I installed Adobe PS, Lightroom, and MS Office. After that, the machine keep rebooting, but don't panic and return to the store, just re-install the Catalina OS again and everything is just working perfectly as promised. (Google search how to run re-install MacOS). Love the elegant designs on every inch and corner. Keyboard traveling distance is quite shorter than other Windows keyboards, but since Apple already fixed since previous generation issue). Only one thing that Apple should fix for next generation is two USB-C ports too close each other. To overcome this inconvenience, I need to buy two extra USB-C female to male cables in order to charge the laptop simultaneously with using my flash drive. Overall, this MacBook Pro is great and worth with its price. The Retina display is so sharp and smooth for my Photography activities. The last but not least, thanks Bestbuy for easy financing program and great discount on Valentine of 2020.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Ports

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer to upgrade from my old 2011 model. It is a lot faster and thinner. The display is really nice. I’m not so fond of only 2 ports. I did have to buy a dongle to hook it up to a usb or 2nd monitor. Overall though it’s a really nice computer.

    I would recommend this to a friend
  • Cons mentioned:
    Ports, Ram

    Rated 3 out of 5 stars

    No aftermarket Upgrades

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third MBPro since 2006; (06, 13, 20). Since purchasing my first Apple in 2006 I began to understand the difference b/t a laptop and a "PRO." They last much longer and hold up better over the years. In fact, my 2013 MBPro is still working today. My biggest complaint about this 2020 model is that there are only two USB-C ports. Also, like all new MacBooks built today there are no after-market add-ins. This I wasn't aware of and had planned on upgrading from 8GM Memory. This isn't possibly. You buy 8, you live with 8. Unless you're working on several open programs, each with several open docs while surfing the web and watching video you may be fine. If you think you may want to ensure you buy at least 16GB memory.

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar
    Cons mentioned:
    Ports

    Rated 5 out of 5 stars

    best Laptop on the market

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never disappointed in the Apple products. The new MacBook Touch Bar is way to use just wish it had more ports instead of 2.

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar
    Cons mentioned:
    Ports

    Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never disappointed in the Apple products. The new MacBook Touch Bar is way to use just wish it had more ports instead of 2.

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar
    Cons mentioned:
    Ports

    Rated 4 out of 5 stars

    Great piece of machinery! Love the new touch bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the new touch bar but hate that they took away all of the ports and now you have to buy everything separate to function like I normally did with my old MacBook pro.

    I would recommend this to a friend
  • Cons mentioned:
    Ports

    Rated 4 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic computer. My only issue is that it doesn't have enough ports. The computer only has two ports and they are both thunderbolt ports. This requires the purchase of an adapter in order to connect other things to the computer and that is very frustrating.

    I would recommend this to a friend
  • Cons mentioned:
    Ports

    Rated 4 out of 5 stars

    Good Computer For Basic Needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss the magnetic charger that was on the previous Mac, and there are less ports, but I am happy with my purchase. The sales staff was helpful in answering all of my questions.

    I would recommend this to a friend
  • Cons mentioned:
    Ports

    Rated 4 out of 5 stars

    great laptop, but only 2 ports?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like macbooks, but this kinda disappointed me that it only has 2 usb c ports - like that's it! you have to buy an expensive hub to have more ports.

    I would recommend this to a friend
  • Cons mentioned:
    Ports

    Rated 4 out of 5 stars

    Great, just need a dongle

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had early 2015 mac book pro. But upgraded since it got old. You need a dongle since jt just has usb c ports

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight
    Cons mentioned:
    Ports

    Rated 5 out of 5 stars

    Best MacBook I've evver Owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...and I've owned most of them. Got this one for travel as it weights so much less that the MBPs from 2-3 years ago. NOTE THAT THE PRICE HAS DROPPED TO $1299 this week, another $100 savings!. A well-known accessory company selling at Best Buy has invented an $89 "dock" that fits snugly into the 2 USB-C ports on the sides and gives you the two USB-C ports back, a card reader, and 2 USB 3.0 ports for your legacy devices (ever seen a Logitech USB-C mouse dongle? Me neither - get a bluetooth mouse. I recommend the Logi M585 as a reasonably priced solution and Best Buy also sells them. BUT... we were talking about the computer, weren't we? OK -- FAST, boots up fast, screen is just AMAZING. I stepped down from my MBP 15 inch screen because this one is so bright and high-res. Makes Photoshop editing easy. You won't regret buying one !

    I would recommend this to a friend