Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,699.00
Clearance
The comparable value price is $1,999.00

Customer reviews

Rating 4.9 out of 5 stars with 1965 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 1,965 reviews
  • Rated 1 out of 5 stars

    Poor customer service

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad laptop. Screen goes off suddenly in the middle of work and doesn’t go back on. Connectivity issue. Best Buy won’t accept to fix it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Thumbs down - no touchscreen or face id

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oops Macs don’t have touch screen or Face ID unlike iPad Pro - so I returned this unit before even finishing the activation

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No innovation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple needs to work on their innovation. But I’m glad they brought the ports back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t receive the order

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad, as I didn’t even receive this product and when I call the customer service they tell me it is getting late due to the availability of stock and it’s been more than a month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a first time Mac buyer. I returned it after a week of zero support from Apple and zero support from Best Buy. Terrible product, and non-existent service from Apple/Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WAY TOO MANY ISSUES

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple issues. Lots of downtime for my daughter (high school). They will only TRY to fix it and never replace it. (Apple Store). BAD product!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terribke

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started malfunctioning after only a year of usage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Credit department would not accept personal check

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work see personal email. Accounting would not take personal check to let tech reinstall software Macbook Pro.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    CARD WAS STOLEN AND THIS PURCHASed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HOW DO YOU SELL SOMEONE AN APPLE MAVOOBK WITHOUT CHECKING ID??? Thieves!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dashcam

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience with dash cam installed by geek squad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    System

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System isn’t running properly i change my mind bad product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MacBook Pro M2 16G RAM with 512G SSD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great MacBook, very useful. performance is great the battery life amazing (I use this MacBook every day about 4 hour daily and charge it only twice a week.) I use it for reporting, construction plans reviewing,...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful upgrade.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous MacBook was ancient in computer years. This one is sleeker, faster, and the monitor has a better picture. Delivery was fast and on time. Don’t forget to shop price and get a price match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Pro 14" M2 chip review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MacBook Pro 14" M2 is by far the most powerful Macbook ever used by me and it works like a charm, the speed and the technology is truly commendable. Apple really did put in their level best while designing and improving their benchmark flagship model from M1 chip and conveyed an inspiring journey towards speed, reliability and most important of all consolidating it by housing it in this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a really good option for agile project work as it is fast and has good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and sleek design. I miss the older design but the quality of the outer shell is impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    One of the best purchases i've ever made.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this computer for about a month now and everything is amazing so far! Absolutely no issues with performance even while running two music production programs and several other tasks simultaneously. The only thing you need to worry about when considering this purchase is how much storage you need and what size screen you prefer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Macbook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very usefull,good design,fast operator. Dedinitely recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bang for the dollar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have my MacBook Pro from 2008. So I know a thing about durability. Was was ready to upgrade and this was the best of both worlds. Storage, RAM, and along with M2. You can't go wrong with price. Found a better price but this model is underrated. Enjoy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little machine and great upgrade from my 2011 model MacBook Pro. The battery life is amazing and the picture quality is so clear. Buyer beware: The MagSafe charger cord is defective and may stop working within a month (Apple may have a recall). A common issue, which was told to me by the BB geek squad.

    I would recommend this to a friend