Customer Ratings & Reviews

I really like my MacBook. It was easy setup. I still learning everything about it. I can’t tell that it’s refurnished.

Love this MacBook Pro. I switched from an Acer that I loved - but this is so much better. Bought refurbished but runs like new. It’s only been several days since I’ve received it but it seems to work perfectly. I hated that it did not come in apple packaging but that’s something I can get over considering the price

Great service, even though the device was a little expensive however worth every dollar.

Excellent laptop, neat and it came with an excellent charger.

Laptop is amazingggg!! Definitely recommend using it

Love this computer, just need a class of how to use it because im a HP girl ughh help me like seriously i don't know where anything is

The computer works great but screw bestbuy for giving me the most crappy charging cord ever designed

We were looking for a low cost alternative for a new computer. This is by far an amazing deal. It came in quickly and looks and works like a brand new one.

Terrible customer service they sent me a used but did not clear the person’s previous information off the computer had to buy a whole new computer for more money they would not match the price and it was there mistake Geeksquad was rude when we first came to the store. Overall like the laptop but terrible customer service

I bought this refurbished devise and it kept overheating, the charge ports stop working and when I went to the geek squad the gentlemen there informed me the motherboard was fried so I returned it with no problem

Great display, loud, functioning as it should. I miss not having a touch screen but it does exactly what you’d want it to do.

As described, everything works ,very happy with my purchase

Great i cant complain everything works and im completely happy with my purchase

Shipped with a generic, faulty charger. Would not charger the laptop. Best Buy was unwilling to offer a credit after I purchased an Apple branded power adaptor and cable to prove that the one it shipped with was the problem. I wouldn't buy from Best Buy again.

This MacBook is just like new. The large screen makes it so much easier to see what I am doing. The processing power is great.

Geek squad certified refurbished MacBook Pro is perfect at a reasonable price. Like new. Perfect transaction.

Awesome MacBook. Photo editing program so much easier on the newer Mac than the old one I used to use

The computer sometimes throws an error code and shuts down. The charger they sent me with the computer over heated and melted while I was charging my computer at work. It wasn’t an apple charger. If I’m spending the amount of money I am on this refurbished computer I should be getting an apple charging product as well not some knock off. The computer works when it works but when it doesn’t it’s crap. Not to mention The battery dies way to quick. If you purchase from Best Buy get a warranty.

Good for my needs and will work even after support is droped

Speedy machine, satisfied with its amazing quality and performance.