Customers recognize the good condition and unlocked status of the Pre-Owned (Excellent) iPhone 5s 16GB Cell Phone. They appreciate the phone's appearance, describing it as looking new. While most customers are pleased with their purchase, a few express concerns about the camera shutter sound that cannot be turned off in silent mode, the provided charger, and compatibility issues with certain carriers.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 154 reviews
Rated 5 out of 5 stars
Everything is fine
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Deal. The iphone is like new, everything is fine and works correct.
This review is from Apple - Pre-Owned (Excellent) iPhone 5s 16GB Cell Phone (Unlocked) - Silver
I would recommend this to a friend
Rated 5 out of 5 stars
Great phone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
the color is perfect, works perfectly, I recommend to buy
This review is from Apple - Pre-Owned (Excellent) iPhone 5s 16GB Cell Phone (Unlocked) - Silver
I would recommend this to a friend
Rated 4 out of 5 stars
My first iPhone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I like being connected to the internet wherever I go even when I go overseas.
This review is from Apple - Pre-Owned (Excellent) iPhone 5s 16GB Cell Phone (Unlocked) - Silver
I would recommend this to a friend
Rated 4 out of 5 stars
Nice but a few things was missing
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Yes this is a unlocked iphone 5s and very good condition. It came with just the phone and the charger no earphones came with mines. It took 5 days 2 get the phone. I am with metro pcs it worked perfect with them. Overall loved the phone just wish I it came with earphones.
This review is from Apple - Pre-Owned (Excellent) iPhone 5s 16GB Cell Phone (Unlocked) - Gold
I would recommend this to a friend
Rated 5 out of 5 stars
great phone!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
WELL THIS IS THE PERFECT PHONE TO OWN ESPECIALLY IF YOU ARE A MAC USER. TRULY A BIG FAN OF iCLOUD BECAUSE I CAN ACCESS ALL MY PERSONAL IMPORTANT INFORMATION FROM ANY DEVICE. ALSO LOVE THAT I CAN FACE TIME WITH LONG DISTANCE RELATIVES OUT OF STATE. OF COURSE THEY ALSO NEED A MAC, IPAD, OR iPHONE TO UTILIZE FACE TIME. MONEY WELL SPENT. GOT A GREAT DEAL ON A PRE- OWNED iPHONE AND LOVE THE FACT THATS ITS FACTORY UNLOCKED... THIS PRODUCT WONT LET U DOWN
This review is from Apple - Pre-Owned (Excellent) iPhone 5s 16GB Cell Phone (Unlocked) - Gold
I would recommend this to a friend
Rated 4 out of 5 stars
Phone works well
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Iphone works well but took almost a month to receive. Since it was taking so much time I decided to return it since the new iphone 7 is coming out soon and there will be a bunch of 6's available. Tried to take back to best buy store and they would not take it back (even when it says so on receipt packed with phone). Additionally, manager at best buy at the Highlands store was surly when talking about it. Make sure it is what you want before you buy because my experience shows it can't be returned to the best buy stores. Good iphone but bad experience with Best Buy Management.
This review is from Apple - Pre-Owned (Excellent) iPhone 5s 16GB Cell Phone (Unlocked) - Silver
I would recommend this to a friend
Pros mentioned:
Unlocked
Rated 4 out of 5 stars
Great for International Travel
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought it mainly for use with SIM cards from other countries while traveling.
First had to set the phone up while in the US. I got some information from the BB chat that to set up the phone I would have to buy a SIM card but they all come with a pre paid plan. I figured this would work and I could use the phone in the US. When I went to the BB store the rep told me about the pre paid plan with SIM but that if I don't use it much the SIM and phone number will expire. He suggested I just take the SIM from my usual iPhone which is On ATT and put it in the new phone to set it up. It worked fine. He did say he thought that only works with ATT.
When in Kenya I popped in a new SIM from safaricom and after adding credit it worked seamlessly with the phone and apps I added back in the US via wifi after initial set up.
The charger that came with this certified refurbished phone is after market so as is usual iPhones sometimes don't recognize them.
The phone was in perfect condition and I never would have known it was used. It came with a very good screen protector.
Battery life is very good.
I have no regrets and would buy it again.
This review is from Apple - Pre-Owned (Excellent) iPhone 5s 16GB Cell Phone (Unlocked) - Silver
I would recommend this to a friend
Pros mentioned:
Camera, Price
Rated 5 out of 5 stars
Great phone and great price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Had an LG phone that died on trip. Best Buy Customer Service asked what I would prefer and told they had refurbished iPhone 5S. The phone shipped to my home and it didn't have a scratch on front or back - not even a smudge. Everything about the iPhone works so much better than previous phone - On switch on top, camera works by icon rather than volume control. Icon placement selection much better and really, it just works like most Apple products. Refurbished phone a great option when you don't want to spend $800 and the latest/greatest.
I would recommend this to a friend
Rated 4 out of 5 stars
Great iphone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very satisfied with this transaction, this iphone is good for me .
I would recommend this to a friend
Rated 4 out of 5 stars
Awesome Product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought it from Best buy because I trust them as it was Used product. Since my budget was low and I was looking for something where I can buy Iphone which fit in my budget. So it was great deal. Phone is very good and It looks like new.
This review is from Apple - Pre-Owned (Excellent) iPhone 5s 16GB Cell Phone (Unlocked) - Gold
I would recommend this to a friend
Rated 5 out of 5 stars
Great phone!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great phone. It looks brand new and works great. It arrived on time. Easy to set up with TracFone. I like the length of the warranty.
This review is from Apple - Pre-Owned (Excellent) iPhone 5s 16GB Cell Phone (Unlocked) - Gold
I would recommend this to a friend
Rated 5 out of 5 stars
I'm very happy with this phone!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very happy with this phone. It was the first refurbished product I have ever bought and I would recommend it to anyone interested. It works perfectly, has a great battery and didn't have a single scratch on it.
This review is from Apple - Pre-Owned (Excellent) iPhone 5s 16GB Cell Phone (Unlocked) - Gold
I would recommend this to a friend
Rated 4 out of 5 stars
Good phone but not perfect
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I took one star off because sometimes the phone takes a bit long to charge. Other than that the phone arrived on time and is in excellent physical condition.
This review is from Apple - Pre-Owned (Excellent) iPhone 5s 16GB Cell Phone (Unlocked) - Silver
I would recommend this to a friend
Rated 4 out of 5 stars
Great...but
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone was in great condition. However it does get hot after a long period of use. Other than that I would highly recommend the phone.
This review is from Apple - Pre-Owned (Excellent) iPhone 5s 16GB Cell Phone (Unlocked) - Silver
I would recommend this to a friend
Pros mentioned:
Good condition, Price
Rated 5 out of 5 stars
A good deal
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought the phone for my son. I did not want to commit to buying a phone through my cellular company. We are a big family with lots of kids. This worked the best so I could keep all the kids on the iphone path. The phone itself is without flaws. Works like new. Definitely will do again when the next kid is ready for a phone.
I would recommend this to a friend
Rated 4 out of 5 stars
Good price for used iPhone 5
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased used iPhone 5 for my son. It was a good deal since it came with 1 yr warranty. The only downside is the camera shutter sound doesn't turned off even on silent mode. After searching online for answers, we found that the phone may have originated from Asia, and that the regulations for certain countries requires for camera shutter to be on constantly. If anyone has a solution to turning off the camera shutter, please comment on this review. Other than that my son is happy with the phone.
This review is from Apple - Pre-Owned (Excellent) iPhone 5s 16GB Cell Phone (Unlocked) - Silver
I would recommend this to a friend
Pros mentioned:
Good condition, Unlocked
Rated 5 out of 5 stars
Really unlocked and really nice iPhone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The iPhone is really nice, no scratch nor dents it really look like new. And it is really unlocked brought along with a Tracfone nano SIM card and it is working like a charm
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I got the phone in perfect condition Sbsjbd j behind x
This review is from Apple - Pre-Owned (Excellent) iPhone 5s 16GB Cell Phone (Unlocked) - Gold
I would recommend this to a friend
Pros mentioned:
Good condition, Unlocked
Rated 5 out of 5 stars
Works perfectly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The one I got was a little scuffed up nothing beyond normal wear and tear. Stick it in a case and you'll never notice either way. I verified it was unlocked by inserting SIMs from different carriers.
I would recommend this to a friend
Rated 4 out of 5 stars
Works great so far.Such a deal!!!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I HAVE THE BEST PHONE IN THE FAMILY .LIKE THE FINGERPRINT
SECURITY HOLDS CHARGE WELL JUST LIKE A NEW PHONE!!!!!.
This review is from Apple - Pre-Owned (Excellent) iPhone 5s 16GB Cell Phone (Unlocked) - Gold