Apple - Pre-Owned (Excellent) iPhone 5s 16GB Cell Phone (Unlocked) - Space Gray

Pick a carrier on your own time and carry your business in the palm of your hand with this Apple unlocked iPhone 5S. Use iCloud to access your important documents while you're on the road, and snap life as it happens with this Apple unlocked iPhone 5S and its 8MP iSight camera.
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What's Included

  • 5W USB Power Adapter
  • Apple Pre-Owned (Excellent) iPhone 5s 16GB Cell Phone (Unlocked)
  • Lightning to USB Cable

Ratings & Reviews

Overall Customer Rating:
82% of customers would recommend this product to a friend (121 out of 149)


Pre-Owned (Excellent)

Phone is guaranteed to be fully functional and in excellent condition. Phone comes in non-original packaging with a charger and a data cable.

A limited 1 year warranty is provided by CCR Warranty. To obtain technical or warranty assistance, contact CCR Warranty at 866-579-8436.

Compatible with GSM carriers, including AT&T and T-Mobile

Also compatible with prepaid GSM SIM Kits, including Cricket Wireless, Net10, H2O, GoPhone and Simple Wireless.

A7 and M7 chips

The 64-bit A7 chip delivers fast CPU and graphics performance. And the M7 motion coprocessor handles specific tasks to make iPhone 5s more power efficient.

The most advanced mobile experience. Now even more so

iOS 9 is full of enhancements you'll appreciate every day. The more you do with iOS 9, the more you'll wonder how you ever did without it.

4G LTE speed

Provides fast Web connection for downloading apps, streaming content and staying connected with social media.

4" Retina touch screen

LED-backlit widescreen Multi-Touch display with IPS technology. 1136-by-640-pixel resolution at 326 ppi. Fingerprint-resistant oleophobic coating on front.

8.0MP iSight Camera and 1.2MP FaceTime Camera

The 8-megapixel iSight camera makes it easy to get a great shot.

16GB internal memory

Provides plenty of storage space for your contacts, music, apps and more.

Cloud support lets you access your files anywhere

Store your photos, videos, documents and other files on iCloud for secure access across multiple devices. Fees may apply.

Touch ID fingerprint identity sensor

Put your finger on the Home button, and just like that your iPhone unlocks. Your fingerprint can also approve purchases from iTunes or the App Store.

* Phone will not work with Sprint, Verizon, Boost Mobile, Virgin Mobile or any other CDMA carriers. Please contact your carrier prior to purchasing to confirm your carrier will support voice and data on this unlocked GSM device.

Customer rating

would recommend to a friend

Expert rating




  • Rating: 1 out of 5 stars

    I'll never buy a open box again

    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was very excited to buy a unlocked iPhone 5S with a good price from Bestbuy. So I got the phone and turned it on, when I saw a large pink spot in the center of the screen. When in operation that could be seen only when exposed in the sun. I thought, OK is "open box". After I had some problems with the touch screen with unresponsiveness. At beginning it bothered a bit but began to increase. I went to the store and spoke to an attendant and who told me that was a software problem software. I ran all the suggested steps, but during that time I had to go back to my country. When I arrived in my country, I called Apple and was told that there was no guarantee and I would have to contact the store. As suggested and after a long time they returned my e-mail telling me that would have to call some department to try to solve my problem. I gave up and sent it for repair. To my surprise the touch screen was not original and was really in trouble. I spent around $100 to fix it. So far I have not received any return of Bestbuy. I do not advise buying equipment "open box" because it does not have the assurance that they will work and do not have the desired support.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for International Travel

    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought it mainly for use with SIM cards from other countries while traveling. First had to set the phone up while in the US. I got some information from the BB chat that to set up the phone I would have to buy a SIM card but they all come with a pre paid plan. I figured this would work and I could use the phone in the US. When I went to the BB store the rep told me about the pre paid plan with SIM but that if I don't use it much the SIM and phone number will expire. He suggested I just take the SIM from my usual iPhone which is On ATT and put it in the new phone to set it up. It worked fine. He did say he thought that only works with ATT. When in Kenya I popped in a new SIM from safaricom and after adding credit it worked seamlessly with the phone and apps I added back in the US via wifi after initial set up. The charger that came with this certified refurbished phone is after market so as is usual iPhones sometimes don't recognize them. The phone was in perfect condition and I never would have known it was used. It came with a very good screen protector. Battery life is very good. I have no regrets and would buy it again.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Phone works well

    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Iphone works well but took almost a month to receive. Since it was taking so much time I decided to return it since the new iphone 7 is coming out soon and there will be a bunch of 6's available. Tried to take back to best buy store and they would not take it back (even when it says so on receipt packed with phone). Additionally, manager at best buy at the Highlands store was surly when talking about it. Make sure it is what you want before you buy because my experience shows it can't be returned to the best buy stores. Good iphone but bad experience with Best Buy Management.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great replacement

    • My Best Buy® MemberMember

    Got this as a replacement, great value. Certified used seems to be the way to go. I've had this phone a few months, and the apps and wifi work great. I'm even able to use it as a hot spot with Metro PCS. Most "Fully functional" or "refurbished" phones you buy on other auction sites, aren't. And they don't let you download music to the phone without that error message. Wish I would have bought from here first. Just a note: It seems like the phone runs hot more than my last phone did. I don't feel like I use it a lot, and i charge it like every day and a half.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    misrepresented the product

    • Verified PurchaserVerified Purchase

    first of all they didn't update the software before they sold it to me, which is bad because that means that they didn't actually know if the product was working properly as they claimed it would be. some phones glitch upon updating. secondly they sold me a product that must originate from a country where it is illegal to shut off the camera shutter sound, becuase mine won't shut off... so basically they didn't actually check this phone out before they sold it as they claimed they did. and they give you only 14 days to return it. probably hoping you won't figure this out until it's too late. Best Buy = bad buy :(

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great phone and great price

    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Had an LG phone that died on trip. Best Buy Customer Service asked what I would prefer and told they had refurbished iPhone 5S. The phone shipped to my home and it didn't have a scratch on front or back - not even a smudge. Everything about the iPhone works so much better than previous phone - On switch on top, camera works by icon rather than volume control. Icon placement selection much better and really, it just works like most Apple products. Refurbished phone a great option when you don't want to spend $800 and the latest/greatest.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good price for used iPhone 5

    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Purchased used iPhone 5 for my son. It was a good deal since it came with 1 yr warranty. The only downside is the camera shutter sound doesn't turned off even on silent mode. After searching online for answers, we found that the phone may have originated from Asia, and that the regulations for certain countries requires for camera shutter to be on constantly. If anyone has a solution to turning off the camera shutter, please comment on this review. Other than that my son is happy with the phone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice but a few things was missing


    Yes this is a unlocked iphone 5s and very good condition. It came with just the phone and the charger no earphones came with mines. It took 5 days 2 get the phone. I am with metro pcs it worked perfect with them. Overall loved the phone just wish I it came with earphones.

    I would recommend this to a friend

What experts are saying

Rating: 4.4 out of 5 stars with 85 reviews

Click to visit alaTest website
The analysis of all aggregated expert reviews shows that the reviewers are positive about design, camera, connectivity and usability. Editors are less positive about battery and reception and have mixed opinions about sound. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 87/100 = Very good quality.
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  • GottaBeMobileTravis Pope on July 6, 2015
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    iPhone 5s vs iPhone 6 comparison: What's the difference between iPhone 5s and iPhone 6?
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    iPhone 5s vs iPhone 6 Plus comparison: Why the iPhone 5s remains the best option for most
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    iPhone 5s vs Sony Xperia Z2 comparison: reasons to ditch your iPhone for an Android
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    iPhone 5S and Samsung Galaxy S5 Fingerprint Comparison, Which One Is Better?
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Product images, including color, may differ from actual product appearance.