Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $64.99

Customer reviews

Rating 4.1 out of 5 stars with 154 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

81%
would recommend
to a friend

Customers are saying

Customers recognize the good condition and unlocked status of the Pre-Owned (Excellent) iPhone 5s 16GB Cell Phone. They appreciate the phone's appearance, describing it as looking new. While most customers are pleased with their purchase, a few express concerns about the camera shutter sound that cannot be turned off in silent mode, the provided charger, and compatibility issues with certain carriers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 154 reviews
  • Rated 4 out of 5 stars

    Please overall with the quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I would like to mention is that phone did not come with a SIM card so I did not know if my carrier would let me add this phone luckily they did. I had called right after I got it and requested a return label just in case and the e-mail I got that was supposed to have the return label was blank. I ended up keeping the phone though so it didn't matter in the end.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    used iphone. Great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone for the money. Condition is okay. Packaging could be better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an unlocked previously owned Apple Iphone 5s for my son. He had been wanting an Iphone but they were too expensive. He loves it and it works perfectly and looked brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with apple! Needed a second phone and seeing it available at best buy i had no doubt to get it, i received the phone looking really good in a case with its attachments charger and headphones- cant be anybetter.

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works well and the price for the phone was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product but had to return it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself is amazing but because the phone was previously linked to a carrier other than Verizon prepaid, verizon told me i was unable to use this phone on their prepaid system. So sad- had to send back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was more than my expectations. Scratchless, well in time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Came quickly and works perfectly. great service.

    I would recommend this to a friend
  • Pros mentioned:
    Unlocked

    Rated 4 out of 5 stars

    Exelent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone is al ready unlocked you can use

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I've always had apple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my gf broke her phone, it was a no brainer when I could get this one on sale for the same price I could find it on Craigslist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its Apple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What to say about Apple? its perfect. Well happy with BestBuy deal. actually I got pre-owned piece but no difference at all. Its been quite a while I am using but feels new only.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone did not work with my carrier.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work w/ my carrier. Had to return it. I ordered another with help from customer service and it works great. Just a bummer that I still had to fork over the $35 restocking fee, even though I ordered another phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered 2 iPhone 5S. The excellent condition ones one had minor scuffs on it or I would have gave it 5 stars, but other than that they work perfect so far so good. We will see if they are still working great in a month? Lol. I hope so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In perfect working condition.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition and working order. In perfect physical condition.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does everything that I need it to do. I love the camera and the way I can edit photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone. The package was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great packaging for a refurbished phone. Nice shots from the camera

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great replacement phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife rarely uses her phone for more than a few calls a day. She just wanted the same phone she was used to. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good iPhone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this iPhone. It works great! The iPhone is almost like new.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    As good as new

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problem in getting the product out of the box and started it right away.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    So far so good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to get an iphone at a more reasonable price. Tmobile helped me set it up, and it's working great so far!

    I would recommend this to a friend
Sponsored