Customers often highlight the positive performance of the Refurbished MacBook Pro, noting that it works great and exceeds expectations. Additionally, customers have reported being pleased with the great condition of the product they received.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 1 out of 5 stars
Returned
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Had to return. Unit wouldnt take a charge. Would have been great it if worked.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purcahsed an Apple - Refurbished MacBook Pro - 15" Display with Touch Bar - Intel Core i7 - 16GB Memory - AMD Radeon Pro 555X
- 256GB SSD - Space Gray. I went to pick it up and it was taken out of the box and had scratches all over as well as finger prints all over the screen. In addition, it wouldn’t power on. I was told I could wait a few minites while the associate connected it to a charger. Needless to say, 20 minutes later the macbook would still not power on. The associate went to start the return but was locked out of the system and he couldn’t finish it. I was told that the manager could do it when they returned. I could wait an hour or leave in hopes that they would actually do the return. I couldn’t wait because it was my girlfriend’s birthday and i had reservations. I still received no notification that the return was started. The associate did not relay it to the manager at all. They basically put it back and i received a notification that i could come pick it up in four days. I called and could not get ahold of an associate that would help. They said since i didn’t pick it up that it would be refunded if I didn’t pick it up. As much as i didn’t like that option i rolled the dice and did that. It was refunded but what a mess just to overpay for a refurbished piece of junk. Not worth the risk. Lesson learned.