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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $2,399.99

Customer reviews

Rating 3.8 out of 5 stars with 31 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers are satisfied with the performance of the Refurbished MacBook Pro, noting that it works great and exceeds expectations. Customers also report satisfaction with the condition of the product. There were no negative comments found in the reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-31 of 31 reviews
  • Rated 1 out of 5 stars

    Do better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with two dents and a bent charging cord that only worked for a week, and now only charges intermittently with new cords. Unreturnable after a week? Very dissapointed in Best Buy quality of refurb. Do better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen size, definitely a must have for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the MacBook! The Touch Bar is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MACBOOK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i FOUND THAT IT IS VERY EFFICENT IN GETTING JOB DONE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop is easy to use and good quality I love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great the battery would only last 8 hours even when not in use I ended up returning it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Macbook pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great deal, i don't regret it at all. The computer came like brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item even though it’s refurbished! Perfect graduation gift for my daughter!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple MacBook pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing love everything about it all the feature I needed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not refurbished at all! Do not buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purcahsed an Apple - Refurbished MacBook Pro - 15" Display with Touch Bar - Intel Core i7 - 16GB Memory - AMD Radeon Pro 555X - 256GB SSD - Space Gray. I went to pick it up and it was taken out of the box and had scratches all over as well as finger prints all over the screen. In addition, it wouldn’t power on. I was told I could wait a few minites while the associate connected it to a charger. Needless to say, 20 minutes later the macbook would still not power on. The associate went to start the return but was locked out of the system and he couldn’t finish it. I was told that the manager could do it when they returned. I could wait an hour or leave in hopes that they would actually do the return. I couldn’t wait because it was my girlfriend’s birthday and i had reservations. I still received no notification that the return was started. The associate did not relay it to the manager at all. They basically put it back and i received a notification that i could come pick it up in four days. I called and could not get ahold of an associate that would help. They said since i didn’t pick it up that it would be refunded if I didn’t pick it up. As much as i didn’t like that option i rolled the dice and did that. It was refunded but what a mess just to overpay for a refurbished piece of junk. Not worth the risk. Lesson learned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth is apple knows there the best and it shows

    I would recommend this to a friend
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