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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11612 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the Apple TV's ease of use, intuitive remote, and access to the App Store as significant advantages. Many also praise its streaming capabilities and smooth interface. While some wish for 4K resolution, the overall feedback highlights a positive user experience. A few customers expressed concerns about the price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 11,612 reviews
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Best Apple TV yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this device! Streaming is quick and seamless. Can't go wrong with this. So happy with my purchase, highly recommended! Thanks Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an open box item. Worked great out of the box. Game play is a fun addition to the device. Remote feels solid in the hand and controls are intuitive

    I would recommend this to a friend
  • Cons mentioned:
    4k

    Rated 5 out of 5 stars

    so good we got a second

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our old model so we had two that matched! It is just SO GOOD! The siri remote is amazing. The only wish is that it supported 4k. Soon enough...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have for iPad or iPhone owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and use with the Siri remote. Major upgrade from a Roku, and it works seamlessly to share anything from my iPad or iPhone to the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for cable cutters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great unit for the cable cutters. It works great and the interface is so easy to use. Oh did I say that SIRI is available to navigate as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing research, I decided that this system was the best fit for my needs. It is very fast and the remote only needs to be charged once a year or so.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Not a bad option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had older version of Apple TV and upgraded to be able to download apps to device. Took a little while to get setup and had to run an update before it really worked how it's supposed to. Little pricey, but that's too be expected with Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Great step up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was kinda hesitant to buy this because I already had the 3rd gen but it’s defiantly a buy. Has more to offer, and the streaming looks really stable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in the store looking for a streaming device for my parents, and ended up getting this, super easy to install, and use. I would buy another in a heartbeat!

    I would recommend this to a friend
  • Pros mentioned:
    App store

    Rated 5 out of 5 stars

    Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the most impressive thing was how it "figured out" my stereo and tv system, powered it on, and put it on the correct settings. Apps are useful too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple a+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to newer model. Best Buy price matched another competitor's sale price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APPLE TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been more than three years, but we finally have a new Apple TV ($149; 32GB). The last time Apple updated its popular media streamer was back in 2012, and it has really started to show its age. Especially when you consider the broad app ecosystems and 4K streaming support offered by competing devices like the Amazon Fire TV$89.99 at Amazon and the Roku 4$114.99 at Walmart.com. Thanks to the new iOS-based tvOS 10, Apple has solved one of those problems; the new media streamer now offers plenty of apps. And a new Siri-powered remote makes navigation via voice a breeze..

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the older generation apple tv are a better option than this new one. Especially with the price increase, I think a Roku would be a better option too.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very convenient way to turn big screen into a moni

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really helped weave our plasma TV into a large Computer like usage. It has also made a more convenient Way to tap into a variety of apps as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beware open box offers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an AppleTV "open box." It came without any manual, but I was able to install it, with some difficulty. Then, the sound was only from the background of a film, not the actors. After 2 hours of tech support from Apple(!), we discovered that my receiver could not process the sound correctly in its default mode, due to the AppleTV using a more "advanced" sound mode. My receiver and/or the AppleTV could be reconfigured to work correctly -- by choice of Apple audio output "quality.". Apple said that even with the accompanying instructions I might not have been able to identify and resolve the issue, however. I suspect the original purchaser had a similar problem and simply returned the product (sans instructions). Key learning: Insist on receiving or having access to "instructions" when purchasing an "open box" product.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great addition to my Apple collection! I can collaborate all my devices together as well as stream Netflix and use other apps.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Love having this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for Apple users. I love being able to use my iPad as a remote and downloading apps like youtube and tv station apps straight to my television.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could be better priced and easer to use do no if I will try something different

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 4 out of 5 stars

    Came over from GoogleCast...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years I have been deep into the google ecosystem and thought I would never see that day I swapped to apple. GoogleCast is a great product but this apple tv is pretty cool. If you have and iphone or a mac this is a great accompanying product.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Great streaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded our AppleTV and love the new version. Remote is better and you're able to pick out the apps you want on the home screen which is nice.

    I would recommend this to a friend
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