Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11612 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the Apple TV's ease of use, intuitive remote, and access to the App Store as significant advantages. Many also praise its streaming capabilities and smooth interface. While some wish for 4K resolution, the overall feedback highlights a positive user experience. A few customers expressed concerns about the price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 367 Showing 7,321-7,340 of 11,612 reviews
  • Rated 4 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Apple TV (1st generation) and wanted to upgrade. This was everything we wanted. You can not only watch everything you could on the first generation Apple TV but now you can also Play games. My only complaint is with our old Apple TV you could lock each channel individually. It seams that with the current Apple TV OS you can no longer do that.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had previous versions of Apple TV and this one is not that much better. VERY disappointed actually. While it does allow you to connect to your home iTunes library, the UI and search options remind me of the way computers used to look like 20 years ago! I mean really Apple?? AND if you use Siri to do anything, IT DOES NOT INCLUDE YOUR HOME DEVICE. For instance, if I ask Siri "Please show me Tom Cruise movies", it will only show films from the iTunes store....not anything from my home library. This was kind of the main reason I bought it, to have control over my home library. Even if you ask Siri to do something specific to your library such as "Show me playlist "late night favorites".." it will reply with "I'm unable to do that". Pretty much for everything I wanted it to do...that is the reply. Sucks really.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Kids love it due to games you can download

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd purchase of the Apple TV for the house. You don't need to have with wifi for it to work! Just found out after I cancelled service which is a bonus, saving extra money. Only bad thing is the audio and video seems to be out of sync and I would have to keep rebooting. Bestbuy told me to return to Apple instead of them even if I bought just a month ago :/

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for HDTV not 4K

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and I enjoyed the store and the games that are available. The remote control is awkward to hold when trying to use the touch pad feature. I have not found it to be as useful as a imagined or as it could be. I use the old remote to scroll and the remote app on my phone for games. I do wish that the Device would work in 2160 dpi instead of the 1080 dpi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to Use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much easier than previous versions but has a tendency to get glitchy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Returned due to outside factors

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought this to replace my older generation apple tv that did not support some on line streaming services, when I purchased the new apple tv it worked great but the on line services I wanted to stream were not of good quality that the apple tv could overcome so I returned it as it became of no use. It may be a wonderful product for others, just not me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade from former Apple TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. I like the voice feature. The mouse is very sensitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Addition to Living Room TV Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea that I can use this to project the view from my iPad, Macbook or iPhone to my TV. I use it when my friends or family visit to watch movies or go through photos from any of my Apple devices on the large screen. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 3 out of 5 stars

    Nice remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Apple TV to eliminate the degredation of the image when casting stuff to my television. I was disappointed in finding out the image was the same, whether I was using my casting app or the Apple TV to watch movies. The remote control was the main benefit I received from the purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 4 out of 5 stars

    Love the apps

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The version is very cool.I like the apps and the sleek new remote!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love the new apps

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, love the new app features...great movie options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV the way TV should be

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ONLY downfall of Apple TV is the resolution. If you're not a resolution junkie, Apple TV is easily the most flexible rewarding tv experience available. Siri and apps add a nice touch and good wifi speeds make it a pleasure to watch.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 4 out of 5 stars

    Nice if you want to stream from apple devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that I can stream from apple devices to my big screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for any Apple Tech...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought mine but been using my friends for the past week and well I gave in and got one! Sure I have a smart tv but it's just more convenient when you can have it all in one place and able to work with it off your iPhone or MacBook.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple TV has a ton of features and gives you a better tv experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall excellent and easy to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about the new Apple TV. The swipe mode helps go thur menus quickly. If I did have anything bad to say would be that it is pretty easy to swipe on accident while just moving the remote back to the coffee table. Very small issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    simple media stream

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it plays music and limited games cam watch itunes movies but does not have google play app or amazon video

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software needs polishing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Apple TV is bulkier than previous generation. Software is good, but I believe it needs polishing. Software from previous Apple TV was by far more stable than this. Control is 'meh'... Overall, I would say buy if you don't have one, just wait for a price drop or a discount before doing it. Keep the old Apple TV working while you can in the meantime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am blind and have a hard time with the cable/dish menus, trying to find a show, etc. This product is perfect for people with vision impairments! It works with my IPhone and I can find any show, anytime! I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great way to enhance regular TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to enhance regular TV. Easy way to mirror Apple devices :)

    I would recommend this to a friend
Sponsored