Customer Ratings & Reviews

Not notiably better than the 4th gen I had. Picture seems the same, not noticing spped or other inprovements. I do like the redesigned remote - more ergenomic I think, but it also seems more finicky and have for somw reason seems a lot less sensirive / have to somwtimes go closer to the box to control. Maybe it’s an issue with wifi signals, bur disnt have the issue eith the old apple tv.

Still have not received item after more than 30 days!!!! very disappointed!!!!!

No ethernet connection. My connection for this device is hard wired.

Upgraded from first gen 4K tv and this thing has been amazing. Very responsive and apps load much quicker. Would easily recommend for anyone looking for a streaming device.

we had to return item didn't work for our family. its the same as having a smart tv.

Fast and great, picture quality is fantastic. Works grest with homekit

This was my first Apple TV device and I really like it. It took some time to get use to switching between apps because the response time is sensitive to the touch.

We did not need this item, as the TV we purchased came with it already in the programming.

Works well and then just quits. Frequently! Not easy to control for individual preferences. Too high priced. Basically a mess.

Remote constantly disconnects. Search function does not search through all downloaded apps. Sometimes goes to sleep and won’t wake up.

I am more upset with Best Buy than the product. I was coerced into buying this by an associate who assured me it would be easy for my elderly parents to use. It was not at all easy for them nor was it really what they needed. I bough it over the holidays and when I tried to return it, Best Buy said I was outside of the return window which is only 14 days and NO ONE tells you about it. They said I was welcome to purchase a $50 membership to Best Buy so that I could then return it because apparently members can return later. Total racket and NOT appreciated. I left unhappy with the product and very very upset with Best Buy and their customer service. Terrible.

Had the previos model from a hand ful of years ago. Im glad i switched over, the color is amazing and iduno if its just me but the audio is louder.

You get what you pay for on this streaming device. UI is quick and responsive basically the reason i switched from a roku to this. Highly recommend.

Works with every video and sound format. There is no orher device in the market and the biult quality its the best. I owned 3. Totally recommended.

I had doughts about this product, but its change me. The xfinity streaming is easy to connect and it will alow me to turn in my rented box.

Control was touchy. Takes some getting used to. Not for the elderly.

some applications are not well optimized and that makes it not work properly…

Best Buy has the worst delivery. They choose Ontrac and are stating my delivery will take two weeks. And, they leave no option to cancel or refund my money. I can go to a brick and mortar faster. Worst service.

I was hesitant at first, but after looking at reviews, I changed my mind. AppleTV is totally worth getting. It compliments my 4k hdr TV.

I love Apple TV. HDR, Dolby. The new chip makes this version flawless! I recommend using an Audioquest HDMI cable with the Apple TV.