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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 5256 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Apple TV's ease of use, intuitive interface, and the functionality of its remote and Siri integration. Many appreciate the access to the App Store and the streaming capabilities, along with the improved performance and picture quality. While some wish for a simpler setup process and a lower price point, the lack of 4K support is also a frequently cited drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 5,256 reviews
  • Rated 4 out of 5 stars

    improved remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the voice remote control. much easier to use..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The itv is a great product to have its very useful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BOUGHT FOR OUR MOTHER.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT FOR OUT MOTHER AND SHE LIKES IT VERY MUCH!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good device, no local storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy all the features that the device offers. However, even though I bought the 64GB model, Apple does not allow you to store local videos and music on it. You have to stream everything. No Joy in making this a portable media player for the car.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive solution to simple problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My goal was to be able to watch my cable channels on a TV in another room without getting another cable box. The clerk said I would be able to with Apple TV. I got an error when I tried to mirror from IPhone to Samsung TV. I returned the product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great when wifi signal strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially seemed like a great idea to save money on TV services, but I have discovered that the device is only as good as the wifi it's connected to. I would only recommend getting AppleTV if you have a REALLY fast internet service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it but it is an epic fail the system's remote is a waste and is required to conduct the initial setup, after it is setup and the system undergoes its update you can start adding Bluetooth remotes, game pads, and/or an iPhone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Apple TV primarily for AirPlay to project livestream events from an IPad or IPhone to the TV. Other than AirPlay, Apple TV offers nothing that isn't available through various brands of smart TV's and DVD/Blueray players..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the iTV is easy to hook up, most everything in it's content is either a subscription or, with games, most you have to buy. The game selection is pretty limited also. For the price, I'm not sure I'd buy it again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works OK once set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I must qualify myself by saying I'm not a big Apple fan boy, so I was buying and setting this up for someone else. It seems to work alright but set up and use is awkward in my opinion compared to other such devices.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice upgrades, but . . . no optical output

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many upgrades and nice new features except one, only one HDMI output. No digital optical output to run directly to receiver. I rated 3 stars because of this oversight. Recommend if you do not care about the output.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice upgrade...but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade, but wish the audio was better and careful with the remote, my cat knocked it off the shelf and the glass part shattered. Didn't even realize it was glass. $75 for a replacement remote. Really??

    I would recommend this to a friend
  • Pros mentioned:
    Interface

    Rated 1 out of 5 stars

    Limited channels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a friend that used all Apple products but it didn't have the channels that we wanted so we returned it for the product that support the channels we wanted (**ku). The interface is nice and setup is easy though. If you looking for it for just the major channels (Netf***, Amaz**, Hu**), then any of the devices will work. But if your looking for foreign channels, I would check the web first to see if your shows are supported before buying.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great product but maybe not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Apple TV and a Smart TV at the same time. After using the Smart TV's features, I found the need for Apple TV just was not as great as before. Worked as advertised but just not needed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No need to upgrade yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have an Apple TV already, you may want to keep it. Not enough changes and improvements to warrant it. If you don't have an Apple TV...I think this is a good time to get into the game.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had all good experiences with Best Buy online and would recommend buying online for anyone. I use this for my business daily and have not had a problem ordering or receiving my merchandise.

    I would recommend this to a friend
  • Pros mentioned:
    Interface, Siri

    Rated 5 out of 5 stars

    Excellent! Easy to Use! Worth the upgrade!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to hear that a new apple tv was coming out. This meets and exceeds my expectations. I agree 4k would be great, but at this point this is more than adequate... I strongly recommend this model then the one with lesser memory as you are going to want to add apps... The interface is extremely easy. Love Siri. Just like the old model, its plug and play. I like the pull down description menus.. Its like my iPhone and TV had a baby...lol

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple tv search is not helpfull, siri sucks and and type the letters they should have a roll over feature rather than coming backwards all the way. Otherwise the stuff seems usefull

    No, I would not recommend this to a friend
  • Cons mentioned:
    4k

    Rated 2 out of 5 stars

    No 4k? Really???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Sony 75" 4k Bravia and this Apple TV only to learn that the Apple TV does not support 4k. What an incredible let down

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    For Apple Fans Only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't crazy about this product because I'm not really into apple products. I should have known that before I purchased it. Recommend it to apple fans but I could do without.

    I would recommend this to a friend
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