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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 5256 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the Apple TV's ease of use, intuitive interface, and the functionality of its remote and Siri integration. Many appreciate the access to the App Store and the streaming capabilities, along with the improved performance and picture quality. While some wish for a simpler setup process and a lower price point, the lack of 4K support is also a frequently cited drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 5,256 reviews
  • Rated 5 out of 5 stars

    Nice Update to the Apple TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the larger storage capacity. Can download more apps and games. Enjoy watching various movies and TV shows through my Apple TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good apple tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for watching movies or tv shows at home or anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on for the TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great and the whole family has been enjoying its features. Best Buy provides great service and support as always.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Streaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great streamer for sports, though, missing a few things. Can't wait for the "global login" coming later in tvOS 10. For some reason, Airplay doesn't work as well as on my Apple TV 3. Keeps dropping off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the Best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple it is always Apple, always improving, you can charge the Remote to a Lightening Cable, use Siri and Play. FANTASTIC

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the new remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best feature is the Siri remote. Wish Apple had more apps that I can use like Flixster Movies. But that is Not the fault of this product. It definitely is an improvement over the last generation

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    tvOS is terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    04/30/16 - Since I bought this thing Nov 2015; it has the worst interface I have used in a long time. The OS and apps do not refresh. So many app issues. Movies app, my movies purchased icons do not show up (over 400 movies after 30 minutes of waiting) nothing. TV app, takes at least 1-2 minutes to show purchases, now. Back in Feb, I went to Apple forums and requested assistance with the TV app, nothing was showing up (I dislike comments like "mine works", great, then you shouldn't be on this forum) would not let me buy anything or my old purchases were not viewable. Apple people are not helpful, no step by step instructions. In the end It was Apple, that had a server issue even though the APPLE server showed it was working for everything. Screen saver - Photos (remember how you used to just select photos and it would just show up as a screen saver, I do) Now it has to be a shared album. You can't just put pictures in your photos via iCloud, it has to be "shared"; wtf. Again, Apple Forums, they had no clue of how to teach someone to use the product. and said, "mine works". My opinion, stick with Gen 3 if you HAVE to have Apple. I have other set top devices that work better. I play on all platforms, so I don't lean on any ONE device, but I will say I have sold off a lot of my Apple Products. tvOS a waste of space. I use my devices, if you aren't having issues GREAT, but if you are like me and like diversity, then you would have come across situations like mine. Wiping out devices is fine with me, I can recover quite quickly. Back Up is never in one place.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Best Apple TV but still lacking in areas

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In terms of an Apple TV you cant get much better compared to previous models. However there is still a lack of content in the app store overall compared to something like the Fire TV or Roku. But for its intended purpose of being a replacement for my cable box with the few live channels I do get I cant complain as I got this during a sale. If I had Directv, content wise it would be much better but I have Xfinity which like everything Comcast does has certain restrictions.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frustration

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On set up I had to update the Apple TV and reset both the ATV and iPhone to have them communicate. OK, not seamless but it worked. Every time I try to use the ATV I have to unplug and replug the HDMI cable to get video. Today was the last straw. Suddenly Netflix won't stream. Menus, audio, and progress bars all are fine, but no video. Multiple resets and restarts and reloads of the app and wiping the ATV and still no video. What good is a streaming box that doesn't stream?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great ...when not getting an error message

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the device. However, I purchased it 2 weeks ago and already have an error message. I have gone through all of Apple's troubleshooting suggestions and no luck. I now have to call Apple. So far I have had this up and running for 14 days and it's now down 3 days while I have worked through the troubleshooting suggestions. That is a lot of time lost. Not happy about that. Maybe the android device would have been better.?? Think it was cheaper too.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful upgrade from the previous version, also adds app store support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and makes my tv even better and helped to lower my cable bill!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but seems to require reboots often

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this most of the day for the kids and wife but often channels will stop working and require a reboot. But really this is all we use now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple at its best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great recommendation for your home library. I use it all the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an apple product. I will say it is a good media streaming device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for Apple Fanatics

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you love Apple products and you don't have this, go get it now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is super cool. i connect it to my projector all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet Update to the Apple TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a step up in the flash memory from 8 gb to 64 gb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great apple product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've enjoyed the use of Apple TV. Easy setup and Siri rocks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the updates

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much improved. The remote can be tricky at first.

    I would recommend this to a friend
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