Customers enjoy the protection, insurance, and peace of mind that AppleCare+ offers. They appreciate the great price for a plan with similar coverage and the extended warranty that covers more when the standard warranty runs out. While some customers have concerns about breaking their phone, many find it to be a better option than buying phone insurance through their carrier.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 150 reviews
Pros mentioned:
Price
Rated 5 out of 5 stars
Great Upgrade
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had the iPhone 5S and when I needed to upgrade I had to choose between the iPhone 6 and the SE. The SE has all the guts of the 6 with the screen size of the 5S. I didn't have to buy any new cases or battery packs and saved on the purchase price with the smaller screen. I was already used to the 5S so the transition was nominal. Love the new camera and storage!
I would recommend this to a friend
Cons mentioned:
Expensive, Limited range
Rated 5 out of 5 stars
Great wireless headphones
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love these wireless headphones so much that I stole them from my 11-year old son. I looked online and saw how expensive they were and decided that I should have them instead of him. Been using them everyday at work. Don't quite go as far as I would like them to but it is nice to not have my earbud wires wrapped around me. Also, the price is a little steep. Don't know if I would buy them but we received them as part of a bundle.
I would recommend this to a friend
Pros mentioned:
Peace of mind
Rated 5 out of 5 stars
Worth the $$
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It's definitely worth the money... It's nice to have the peace of mind that if something happens, I can get a replacement without having to pay the full amount of the price of the phone
I would recommend this to a friend
Cons mentioned:
Break phone
Rated 5 out of 5 stars
Love Apple Care
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Apple has the best care plans and customer service. So much better than buying the phone insurance with the carrier. I wouldn't have an iphone without it!
I would recommend this to a friend
Pros mentioned:
Warranty
Rated 5 out of 5 stars
great protection, great coverage!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
IMO, this is the best warranty for anyone purchasing an Apple product. They have been very good at covering and replacing our products when necessary.
I would recommend this to a friend
Pros mentioned:
Insurance, Protection
Rated 5 out of 5 stars
It's Apple
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Can not go wrong with anything Apple. Got the plan for my son's phone. He will probably drop it at some point. Great insurance policy
I would recommend this to a friend
Pros mentioned:
Price, Warranty
Rated 5 out of 5 stars
Stuff happens!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The insurance was on sale for $99. It's all run by Apple now. It's good for two years and the piece of mind is nice.
I would recommend this to a friend
Rated 5 out of 5 stars
My battery is holding better on this phone!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy to get a phone upgrade! I'm very happy with my new phone! Better camera and storage capacity!
I would recommend this to a friend
Pros mentioned:
Insurance, Protection
Rated 5 out of 5 stars
Protection
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Hopefully I don't need this but it sounds like a great deal if you are hard on your phones
I would recommend this to a friend
Pros mentioned:
Insurance, Protection
Rated 5 out of 5 stars
great for everyone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
phone coverage & protection is always needed for phones
I would recommend this to a friend
Rated 5 out of 5 stars
Peace of Mind
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have not needed it, but it's comforting to know that I can get assistance with my phone should I need it.
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Can't live without the phone insurance
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I usually have insurance on my phones, and I'm never really sure when to cancel. The two year mark seems about right. I went with the apple care this time for price and convenience. This is the first time I've gone away from the monthly charge to purchasing a two year plan. It's definitely cheaper.
I would recommend this to a friend
Cons mentioned:
Restrictive
Rated 4 out of 5 stars
Pretty good, for Apple
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Would have liked to switch, because Apple products are so restrictive. Turns out replacing an iPhone with a different smart phone is not as easy as you might like. Most of the stuff on it can't be transferred and would need to be laboriously added to the new phone. So once Apple has taken you hostage, you may be stuck for a while.... Having said that, this may be the best of the bunch.
I would recommend this to a friend
Rated 5 out of 5 stars
Great service.the gentleman was very patient and k
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great!i would not have selected this product without the help of the service gentleman. He told me the benefits of the various phones and helped me decide which one was best for me. He told me which products were in stock and helped set up the phone for me. He was very nice.
I would recommend this to a friend
Pros mentioned:
Warranty
Rated 5 out of 5 stars
Must have since replacing one is expensive
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This reviewer received promo considerations or sweepstakes entry for writing a review.
AppleCare is a must have. We are an Apple family with 4 iPhones, 2 iPads and 2 Mac Pro pcs. Each time there has been a problem, Apple and Best Buy stood behind the warranty and either repaired or replaced the item. No complaints!!!
I would recommend this to a friend
Pros mentioned:
Insurance
Rated 5 out of 5 stars
More bang for less bucks
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Can't comment on claims handling but coverage is same if not better than Asurion plan offered through Verizon. Offered a discount if 2 year coverage contract was paid up front. Two year coverage total cost $99.
I would recommend this to a friend
Pros mentioned:
Warranty
Rated 5 out of 5 stars
Good to have
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have paid for apple care many times before and it has come in very handy having the extra year of warranty coverage and easy replacements if something goes wrong with your device. Good plan to have!
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Good insurance policy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I haven't had to use this yet but am glad to have it in case something happens to the phone in the near future. With an iPhone you have to work w Apple anyway for repairs or issues.
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
In Good Hands With Apple Care+
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Had Geek Squad Protection previously but Best Buy is now offering Apple Care+. Purchased the 2 year plan. Have not had to use it yet, but great price for plan with similar coverage.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great to know I'm covered
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love that I can rely on this protection plan if anything goes wrong with my iPhone. I always add a protection plan on any product I buy a product here.