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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 326 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are satisfied with the protection, insurance, peace of mind, warranty, and reliable replacement that AppleCare+ offers. They find it to be a great gift and a must-have, although some find it to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 326 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    This is a great protection plan to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple's protection plan helped me out a whole lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for this product as a gift. It was a replacement for one that broke. It does the job well for a person who listens to alot of music.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    apple is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good idea to buy peace of mind. Things brake and kife happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the kiddos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our 9 year old so he could load up his apps and games without constantly stealing our phones and draining our battery. He loves it and now he understands that under 10% battery is a terrifying thing. Also, he loves being able to text us and being able to use FaceTime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year AppleCare plan is a no brainer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Providing us with extra security for two years at a reasonable price! This extra protection is a no brainer for us knowing that it is covering our 10 year old nephew'a iPod! We haven't had to use yet but I've had AppleCare on other items in the past and they're awesome to work with. Great customer care!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy for our devices

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Apple care for our Apple products. Very easy to make a claim and I love how the information is kept under your Best Buy account. I highly recommend. I can be cheaper than purchasing other insurance for your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple Care because it saves me money. I never thought I would have to use it but the one time I needed it and did not have it, cost me a lot of money. Now I ensure to purchase it with every apple product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple Care

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care was received and haven’t had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful addition when children are involved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend purchasing the extra warranty especially when purchasing the Ipod for children. My grandchildren have been very careful so far, but, they have only had them 2 months. I am pretty sure before the warranty is over it will be used.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if you're buying anything apple for children. In my case 2 year old twins! Yes please!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for apple products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this product for my other mobile devices and laptop and it works as advertised. This product will save you future problems you might not even think you would encounter, especially when you accidentally get your phone wet on the beach!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice insurance on your products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I Love Apple products, there has been the occasional malfunction. It's usually a battery issue. Having this little bit of insurance directly from Apple adds some peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 4 out of 5 stars

    Review 2

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the services for this but I will if need to

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product; however a bit pricey. With children you can’t take the chance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased a Christmas gift for my 8 yo grandson.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson is in love. His dad suggested iPod with the smallest memory. I'm so glad I went up. He takes lots of pictures, has a playlist, and plays games. Have I created a monster? I think not. His parents supervise him well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely vital!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as geek squad coverage but still absolutely vital, anything I buy from Best Buy I always pay for whatever extra coverage is available in case I were to accidentally have problems or drop the item..

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting a protection plan on all of your electronic devices.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good to have but hope you never need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have in case anything goes wrong-hope you never have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solver.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ is great. When I need answer to something I just give them a call. Apple calls me back and walks me thru the problems I'm encountering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came highly recommended. Why spend more on a replacement in case of accident when you can spend a fraction of that?

    I would recommend this to a friend
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