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Customer Ratings & Reviews

Your price for this item is $164.99
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The comparable value price is $549.99

Customer reviews

Rating 4.8 out of 5 stars with 451 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers often highlight the excellent game play, high-quality construction, and ease of use of the Arcade. Many appreciate the straightforward assembly process and the convenient WiFi functionality for online multiplayer. Positive feedback also mentions the responsive controls and appealing graphics. A common negative comment is that the cabinet is smaller than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 451 reviews
  • Pros mentioned:
    Game play, Quality

    Rated 5 out of 5 stars

    BOOM SHAKA LAKA!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it!!! It arrived earlier today and I’ve been playing in nonstop the past few hours. It took almost 2 hours for me to build it but It’s definitely worth it! Not only does it include the original NBA Jam but also NBA Jam Tournament Edition and NBA Hangtime. The cabinet is high quality and almost identical to the original cabinet at the arcades I used to play NBA Jam during my childhood. Also, you can play online with other players that have the same cabinet. If you’re a fan of NBA Jam, buy it ASAP!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Game play

    Rated 5 out of 5 stars

    Boomshakalaka! This NBA Jam is a Slam Dunk Must!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arcade1Up did it again with this amazing home version of the NBA Jam Arcade. As always, the ease and quality of building the Arcade1Up arcades make these cabinets worth it. NBA Jam is so much fun! You can play up to four players and go against players online. The Best Buy version comes with a light up deck protector. It really pops! I love it. Best Buy also has a nice NBA Jam stool that looks really cool. This is my 6th Arcade1Up cabinet. I love them!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Perfect cab for sports people

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need for a upgrade when the original is better still play it too this day. This and blitz is a perfect combo

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Game play

    Rated 5 out of 5 stars

    awesome game - almost like the original

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build was straight forward, gameplay is excellent and authentic. The riser and barstool are great extras. Only complaint is the joysticks can spin from time to time. Overall highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Game play

    Rated 5 out of 5 stars

    Boomshakalaka: Great arcade cabinet for gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NBA Jam arcade cabinet works like a charm and brings back some nostalgia from the 90’s from this classic game. The WIFI enabled cabinet allows you to play other users online and the connection to my opponents has been just fine. Took a few hours to set up but the instructions on how to assemble were crystal clear. Would definitely recommend to others. Boomshakalaka!

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Quality

    Rated 5 out of 5 stars

    Brings back memories

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game are as they were during my high school years. Hours of enjoyment and always a challenge. Takes about an hour to assemble but it worth the time. The riser and decorated stools add to the authentic look.

    I would recommend this to a friend
  • Pros mentioned:
    Game play

    Rated 5 out of 5 stars

    Great Retro Game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agesless Passtime! Reliving NBA Jam like yesterday. This cabinet is super dope! I enjoy the gameplay and being able to play online. This cabinet is the perfect touch for my man cave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality beware of shipping

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online it will show you that this product is unavailable but if you go into an actual store you will be more likely to find one that is available and have it shipped to you. There are 3 versions fun for everyone just small. Check dimensions before buying

    I would recommend this to a friend
  • Pros mentioned:
    Game play

    Rated 5 out of 5 stars

    Classic game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This arcade cabinet fulfills the nostalgia of my gaming childhood. It's a bit on the pricey side and some of the players are not in the game due to likeness issues but worth adding to the collection. Wi-fi feature is a nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ka-ka-kaboom! great item! worth every penny.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's just say, I have played this game everyday since it arrived. Easy to assemble, easy to understand, and easy to play. I would recommend upgrading the controller gates to 8 way, and the joystick springs to 4lbs to ensure it lasts for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super fun arcade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is so much fun to play with. It brings back so many memories of when I use to play it when I was little. What makes it better is that I can play a game I use to play with my kids. My kids enjoy this game as much as I do. When this game came out I knew it was a must have and I am so glad I did purchase it.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Buy it if you can afford it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! Great ! Thought the screen would be too small but no it works. we all cram in and play it’s already provided hours of fun with wife and kids . It gets competitive! Love it worth the $ had it about a month no complaints will be getting PAC man and mortal Kombat next for sure .

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Awesome Game Cabinet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Best Buy version it is a great looking cabinet and love the stool and light up deck protector. There are other versions but I like this one the best. The only thing I had to upgrade was add 4 Ib springs which you need to do to all versions. the wifi is great and very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Assembly - Great Purchase for Us!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently finished our lower level to create a space for our teenage boys (better late than never). We purchased the NBA Jam Arcade game after our youngest played it at a restaurant in IA and loved it. We were surprised to find it available through Best Buy. We ordered it on a Monday and picked it up from the store on Friday of the same week. At first we were a little apprehensive about assembling it ourselves but figured we'd take a stab at it. 2 hours total and it was VERY SMOOTH and followed the directions to a tee! We couldn't be happier with our purchase. Connecting to Wifi for LIVE game competition was very easy as well. Our boys are VERY HAPPY and love the game! We also used BB Rewards $ to help with the purchase which was awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Awesome games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great cabinet by arcade 1up. Their quality has really stepped up. Only knock against it is that they were unable to secure rights to all players so there are missing players. Posted pic includes backlighting that I added myself and does not come included.

    I would recommend this to a friend
  • Pros mentioned:
    Game play

    Rated 3 out of 5 stars

    So, so…Not so good hardware.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just put mine together a few hours ago after sitting brand new in the box from Best Buy for 18 months (long story…LOL). 3 out of 5 stars thus far. Game play is like I remember for the most part as a teenager. Didn’t play but one game, and haven’t really read much on the instructions on the game play. Seemed as though there was a countdown timer that rushed me to pick my team…..Very annoying. Don’t know if it can be turned off or not. Also wondering if there’s a way to play a single player game on any of the controls, and not just “Player 1” (hate being on the edge). My BIGGEST GRIPE, the 2 screws closet to the bottom for the controller pad WON’T screw in!!!! Highly disappointed as I feel the Best Buy in Bridgeton,MO sold me a defective unit. I now will have to go to the hardware store and hopefully find some longer screws that will catch. Pretty ridiculous to have to battle something as trivial as this. I’ll have to give it more time to see if it grows on me. My first and only 1up purchase thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE LOVE LOVE THIS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a long wait on this game being released. When it finally dropped, nobody had it. I was able to order and pickup curbside. My sons and guests are having a good time with it. But I'm enjoying it the most

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Awesome Retro Game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brings back some nostalgia from the 90’s from this classic game. This arcade classic is amazing. Great cabinet from Arcade1up. Stool is a nice add on. It does take about 1-2 hrs to build.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly

    Rated 5 out of 5 stars

    Love it and great addition to my man cave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy if you played this game in the early 90s. Took me an hour to put together and intructions were easy to follow. My kids who are 13 and 9 love it!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great Game @ a Great Price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s just like 1993 all over again playing this game. took about two hours to assemble but well worth it. Very Good Quality & Game Play

    I would recommend this to a friend
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