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Williston, VT 05495
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 173 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the SURFboard 8 x 4 DOCSIS 3.0 Voice Cable Modem's ease of use, affordability, and strong performance. Many appreciate its straightforward installation and the inclusion of a phone jack for those needing home phone service. Positive feedback highlights its compatibility with various internet providers. A small number of users noted the lack of Wi-Fi capabilities, requiring a separate router.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 173 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I save on cable Bill

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cable box if you do not want to pay a monthly payment and now a lot of money in cable, it works super well I have not had problems in all these years using it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great with Optimum Internet plus Voice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to configure and I don't have to pay a rental fee.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works with optimum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine with optimum self service activation. Significantly cheaper than buying direct from arris. You also know you are getting a new modem that isn't sketchy,stolen or refurbished.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Save Money on Monthly Cable Charges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase will save you $120.00 a year on cable charges. Well worth it and you own it. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Working great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave my cable company back their modem that I was paying for every month. Bought this. Works great. And I swear ..I think I'm getting better speeds from it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    worked very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy installation,had to call internet provider to register and after that it worked perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No more renting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, should have done this months ago. Easy to setup, easy to connect to home group. No more lag!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plug and play, even for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe how easy it was to install. Once my cable company raised the rates, I knew it was time to get my own modem and over time, it pays for itself.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    to replace cable Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, replaces Cablevision -Optimum Modem that cost me 10 dollars a month for over 22 years I could have paid for this many times over

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Internet Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this as an alternative to Comcast rental modem for $13 per month. For under $100 we own the modem and ROI is under 8 months. It works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did everything it was supposed to do!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did everything it was supposed to do! Bought this along with a router to replace my Xfinity main box in order to get better wireless service and installation was fast and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    paid for itself

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essentially same product my internet provider was charging me each month to rent. Paid for itself in seven months. Zero performance issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and works just as expected.. No problems. This is with Optimum.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like the one from the cable company. In about 10 months I will make back the cost of the items because I won't be paying the cable company for renting it anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. No issues at all since switching out the one from the cable company and saves me that monthly rental fee from the cable company!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable and easy to use cable modem with voice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having purchased and used Arris cable modems in the past, I was glad to find this voice cable modem easy to install and reliable from the start.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Optimum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great, and was simple to hook up to my optimum network, and I was able to return my rental modem and save money every month!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace the rented Comcast modem. Worked like a charm and easily setup the phone and modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works seamlessly with optimum. Easy connect, registration of the product with your provider, a couple of reboots and I was in business!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to install it myself, that means it's easy! Glad I bought it, it saves money on cable bill

    I would recommend this to a friend
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