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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 195 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are positive about the 13.3" Chromebook's ease of use, lightweight design, and long battery life, frequently citing its affordability and screen size as additional benefits. Many appreciate its performance for everyday tasks. However, some customers express concern regarding the limited RAM, suggesting it may not be suitable for demanding applications. Overall, the positive feedback outweighs the negative, particularly regarding its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 195 reviews
  • Rated 4 out of 5 stars

    works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is lightweight, has good picture and sound. On mine the enter part of the mouse sticks, right out of the box which is frustrating. The a key is also slightly indented, so my fat fingers tend to hit the key that brings you to the main menu instead. Aggravating when you are typing an email. For the price it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great chromebook for my mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great chromebook. My mom loves its abilities

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop I use it to download music and apps and it works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Notebook for Surfing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The boot time from startup to readiness is blazingly fast. Sufficient RAM for browsing and surfing. Purchased for a second grader was great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great computer for anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has great sppedand has great internet speed and prints wiresslely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works VERY well. Will buy another for friend. NO complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device for Travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin and lightweight, with a nicely spacious keyboard and a remarkably clear screen resolution, this a terrific device if you need to check your email, surf the web and do a little light work on a computer. I love mine!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid, not spectacular

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, yet unspectacular - does the job as a Chromebook. Nice design, actually feels better in your hand than you would think it would at this price point. I'm satisfied!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Chromebook has been a big disappointment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviews said Chromebook was compatible with Word files, on which my novels and other projects are created, but it was not. It kept crashing while I was working in the files and not saving them and if I saved them as google docs they got all messed up. Also, my chromebook crashes and freezes up WAY too much. I'm not sure about getting a refund from the distributor at this point, because it's so immersed in all of my online passwords, places--and I'm not sure how to "wipe it" like one does a computer. I feel I really wasted my money when I could've gotten a Dell laptop instead. :(

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very quick, built in protection, free life time updates, lite and portable

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    First one was broken - bad battery or charger?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook looks and feels much better than the Samsung one I had. However, it was a disappointment because after giving it to my daughter for Christmas, it lasted about 48 hours. We followed the first charge directions (which seems a little archaic given current technology). After two days of light use though the chromebook wouldn't charge and it seemed like power was pulsing through it because the screen would dim and then light up, in a regular pattern. A Christmas present you cannot use until weeks later (when the replacement arrived at local Best Buy), no bueno. :-(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Initial Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two machines were purchased as family Christmas gifts for our children and were delivered a week late due to illness at our house. It is too early to write a formal review of these units, but would like to do so at a later date. My overall rating is based on the specs of the machines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my son and it was an excellent purchase. He can do all his school work on it and also play games.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebook serves my purpose fine. I just needed something to surf the internet on. It is pretty quick overall. It is a little slow when trying to open photos, but otherwise it is good. I think it's a nice product for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for seniors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the computer for my dad (70) he only uses it for the web and emails. Perfect for him

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Quality Cloud Computing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A powerful, fast Chromebook. Asus reputation for quality and the convenience, speed, and efficiency of the Chrome OS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for purely internet surfing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my wife who loves it and serves the purpose of purely internet browsing... there are apparently great apps that can be used to which we haven't explored yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent. And a bargain.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    am totally satisfied with my purchase and experience. I could not have done as well anywhere. I love this Chromebook. Highly recommend the experience and the item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love the chrome book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the instructions for setting up a non-cloud printer could be understood by a not teckie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great! Best Buy took care of everything I needed and everything went smoothly. My laptop is amazing and I would go through Best Buy again.

    I would recommend this to a friend
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