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Your price for this item is $499.00
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Customer reviews

Rating 4.5 out of 5 stars with 381 reviews

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Rating 4.8 out of 5 stars with 2 reviews

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90%would recommend to a friend
Page 1 Showing 1-20 of 381 reviews
  • Pros mentioned:
    Design, Display, Keyboard
    Cons mentioned:
    Trackpad, Use with apps

    Rated 5 out of 5 stars

    I'm honestly blown away at the quality here

    Posted .

    PROS: Build quality, keyboard, screen, touch screen, aesthetics, design, ports, sound, battery life, cost for what you get. In general with the exception of the touchpad all of the hardware. Fan would come on occasionally but was rather quiet. Device never got hot but would get warm. CONS: Touchpad, Chrome OS takes a learning curve and limited in scope still but a lot better than previously, overall usability as a “power user” leaves me frustrated as I feel like I’m using a cellphone in a laptop design. Webcam is poor. CPU can get overwhelmed when trying to do too much. But is still EXTREMELY good for what this device is designed for. Which is doing more singular tasks, with light multitasking. USEABILITY/CONCLUSION: Chromebooks have come a long way. Especially, since we carry pocket computers around all the time (cellphones). But they aren’t perfect and there continues to be a trade. The easiest way to sum it up is if you hate doing things on your smartphone because the applications themselves are frustrating you should probably avoid a Chromebook. If you are someone who is just fine with how applications work on your phone but would like a larger device with mouse and keyboard, then save the money and go with a Chromebook, as I think you’ll love it. Especially, if you are an android user. For me, I’m still a bit too much of a PC guy. As I fall under the category where I can’t stand a lot of cell phone apps as they dramatically reduce my productivity. I found that most of the apps I tried were clearly made for a smartphone and that didn’t sit well with me. As some would only be available in a smartphone orientation, of those that could be maximized to full screen would be so zoomed in that it was uncomfortable. When it came to things like Microsoft Word which I use all the time I could only have one document open at a time and cutting and pasting was a chore. As I couldn’t highlight just a sentence with the touchpad. Instead, I had to hold my finger on the word using the touchscreen, which would come up with the two tabs like it does on your smartphone, and then drag those to where I wanted, and then do shortcut keys from there. Which dramatically slowed down my writing and editing. As I’m constantly deleting, rewriting, and moving things around. This may be better for Google Docs, but I didn’t try that out. I also fall under the “power User” and found that while the core I3 is extremely snappy in Chrome OS, it still wasn’t as fast as I wanted it to be. If I had too many things open and running at the same time I would run into slow-downs, apps would crash, or when I went back to them, they would need to reload. Which was surprising to me as I figured 8 GB of RAM would be more than enough for what I was doing. This left me two options close out and reload or wait for it to catch up. However, if I used Chrome OS and this processor the way it was intended, which is for like one or two tasks at a time, instead of several, with only a few tabs open at a time, I ran into no issues and everything was quick and responsive. Last, I found that Chrome OS isn’t as intuitive as iPad OS where a lot of the gestures that work on that wouldn’t work here. The keyboard shortcuts while numerous didn’t always have what I was looking for. I don’t think there is a shortcut to get to your home screen for example. I also found it strange when I was on Chrome and would login to some sites, it would take me out of chrome, and into an application. Just like your cell phone. Which was frustrating as the applications often weren’t as good as the webpages. Chrome OS has dramatically improved from years past. To the point that I think for a lot of people these are great devices. But there is still a lot of areas where it can improve. Thankfully, nothing about this laptop holds it back and the only thing that leaves me hesitant for some users (like myself) is the limitations of the OS system. If this was a windows PC I would absolutely LOVE it. So, hardware wise they knocked it out of the park and if ChromeOS is your jam you’ll probably love this device. If you are on the edge I would recommend a Chromebook for A. Those who do basic web browsing and video watching. B. Those who don’t manage a YouTube channel or something similar that juggles multiple programs at the same time to finish products. C. Those who type one word document at a time without a lot of edits that require cutting, copying, and pasting. D. Are like my Grandma or aren’t very tech savvy and want a device that is simple, updates itself, and has its own security. Otherwise, I’d stick with windows or mac. TOUCHPAD: It comes with a 5.68-inch large glass touchpad that supports palm-rejection and multi-touch gestures. Moving my finger across the touchpad is smooth. But it just isn’t very accurate and really detracts from this device. As having a good mousepad really makes or breaks a device. They did a lot of things right, such as the size, it being made from a glass panel to allow your finger to move nicely across it, and gesture control. Unfortunately, they added a crazy amount of ankle snapping to it. For those unaware ankle snapping is when you can make perfectly straight lines with your mouse movement. In this case I can literally make perfect squares or rectangles every time. Without ankle snapping it is extremely difficult to do a straight line at all which adds a lot of precision. When you have angle snapping fine movements are nearly impossible as your mouse will get confused on which straight direction it is supposed to go. This made me either use the touchscreen to get around or connect a mouse. The touch screen is very good on this device which made navigating that way kind of fun. But still not as precise as a dedicated pointer. When I was using an external mouse I had no issues with angle snapping. I was using a premium gaming mouse that had angle snapping disabled. So, I’m not sure you used a regular office mouse if you’d also run into problems there. KEYBOARD: Arguably the second most important part of a laptop is the keyboard. The one on this guy is excellent from a typing standpoint. I type about 115 – 130 wpm and can be rather picky but this guy feels good. It has 1.4 mm key travel with nice tactile feedback once it registers a click. It requires a light amount of actuation force and is nearly silent where even in a quiet room you wouldn’t bother anyone. They are backlit with white light, but aren’t even throughout. My “F” and “T” key are brighter than the rest which is one of the few cases that this Chromebook shows its price. They report the palm rest area has an “obsidian velvet texture”. From a marketing perspective I’m sure that is supposed to sound extra premium but in reality, it just feels like matte rubber, which I like. I could type on this guy all day and not grow tired. It registered all of my keypresses. I have nothing negative to say about the performance or typing experience. But there are some weird things with this keyboard due to the size and it being a Chromebook that you should look into before buying to make sure it is right for you. SCREEN: It comes with a 15.6” Full HD (1920x1080p) IPS Touch screen with three-sided NanoEdge providing an 81% screen-to-body ratio, 178-degree viewing angle, and USI Stylus Support. I mostly put that sentence in there because it makes me sound smart and knowledgeable. The short of it is that this screen seriously impresses me, and I was not expecting it to be this good. As it beats most other laptop screens out there. It has a glossy look which makes everything very sharp but at the cost of poor reflection handling. Personally, I’m down with this trade but others may be upset by it as using it in a bright room can prove irksome. Thankfully, the screen gets bright to help combat this. It can also get very dim. No matter if you have it bright or dim you still get excellent picture quality and contrast. Which shocks me as most laptop screens don’t get terribly bright, and when you make them dim the entire screen starts to not look so great. I found that keeping it near 50% was plenty in normally lit rooms and I could go below that for darker rooms. Which helps improve battery life. Any types of text, pictures, or videos were very sharp and easy to read with good contrast and accurate bright colors. I don’t know what kind of screen they put on this guy but I was perfectly happy watching content on this guy which is super rare for me. As I hate most laptop displays because they are terrible.

    I would recommend this to a friend
  • Pros mentioned:
    Display, Keyboard, Price

    Rated 4 out of 5 stars

    Fast, Great Keyboard but Heavy.

    Posted .

    This Chromebook is blazing fast, setup was easy and it even had an update during setup which was also fast. After setup I was able to download all my apps I wanted via the Playstore. So I was toally up and running with everything Ineed in about 15 minutes. All my bookmarks synced within seconds and the apps downloaded to the chrombook flawlessly with no hiccups. Keyboard Nice backlit keyboard with good travel on the keys. This even has 10 key even though the keys are narrower than the standrad 10 key on a regular keyboard I can still appreciate the fact that this chrombook has one. The function keys for brightness and volume work great. 2 in 1. This chomrbook has that 2 n 1 functionality. But i think its too heavy of a laptop to use that function, at least trying to use it as a tablet, just too heavy IMO. Putting it in tent mode works fine but this is a weighty laptop and I wouldnt buy this and plan on using it in tablet mode very often. Screen. The screen gets plenty bright, Im not sure on the official nits that this has but for my use (at home mainly) its just fine. The resolution is also fine at 1080P, I dont need 4k on a 15" laptop. Battery Life. So far the battery has been a champ. Ive had it powered on and connected to wifi for about 3 hours and Im still above 90%.after watching some youtube videos and checking other websites I go to daily on my Main PC. Ports. This has 2 USB C ports for charging and faster transfer of files between this chromebook and an external device like an SSD or external HDD. There is an HDMI out port, one USB A port, a headphone/mic jack and an SDcard reader. I can easily reccomend this Chromebook to any power user out there. The core i3 and 8 GB of ram make this thing fly through most anything you caan throw at it. Overall great Chrombook for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Chrome book is better quality.

    Posted .

    Still prefer windows over chrome os. But chrome has it's advantages faster startup, much longer battery life, great for email, internet browsing, good security and malware protection built in. Playstore now offers many games and apps that work with chrome. Most newer printers also work with chrome now. The ASUS brand chromebook is much better all round quality and build than other brands more than enough solid state drive and memory and the 15" screen is great. I certainly prefer ASUS quality over any other brand well worth the money.

    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    PlayStation Replacement!!!!

    |
    Posted .

    Purchased this for my Grandson and he extremely happy!! Thanks Betsy buy for the best deals!!! Couldn’t find a route play station five so I purchase this instead so he could play games and use it for homework.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great laptop but overpriced

    |
    Posted .
    Owned for 1 week when reviewed.

    I love this laptop but I just don’t like how it’s hard to get iTunes on the chrome book and it’s pretty expensive for what it only does.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Chrome notebook

    |
    Posted .
    Owned for 1 week when reviewed.

    I love this chrome notebook. It’s almost everything I need. To bad my iPhone is a Apple!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Display

    Rated 5 out of 5 stars

    It's a beast! In a good way

    |
    Posted .
    Owned for less than 1 week when reviewed.

    This is a big beautiful Chromebook and I am very, very happy with it. I saw the comments here and on Chrome Unboxed but the trackpad is fine....it works just like it should. The screen feels huge and allows me to have windows open side by side, which I really like. And to say it's fast doesn't feel accurate. It blazes...everything opens instantly and somehow my wifi feels much faster! I love the backlit keyboard everything about the build feels high quality. Super sturdy. Battery life seems OK but I've only had it two days so don't have a good sense yet. It's a five star Chromebook for me. It's not small and not particularly light, but it gets the job done. As you can see from the picture, I have a little Chromebook (Lenovo Duet) for fun and games.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Keyboard, Price, Speed

    Rated 5 out of 5 stars

    Great Chromebook for the Price

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Great Chromebook. Starts Up fast. Great Graphics. Nice Keyboard. Great Sound (Speakers Really Sounds Good). Goes Pretty Loud Too. Got it on Sale for $399. Well Worth The Price.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Display, Speed

    Rated 4 out of 5 stars

    Asus Chromebook, g8 price pre black friday sale

    |
    Posted .
    Owned for 1 month when reviewed.

    Good Chromebook but not my old Toshiba by any means, doesn't always stay connected to wifi. Nice sized screen, fan can get annoying at times. Keyboard takes getting used to, some displaced extra keys I'm not used to yet. I use a wireless mouse, not the track pad. Pretty fast as a whole. Easy to use but I still miss my Toshiba which never missed a beat in 7 years. Asus processor is decent. Speed is appox. 2.6 ghz or a little higher. I just use it for shopping, paying bills and typing up basic docs.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    MEGA ULTRA HEAVY DUTY UPPER END CHROMEBOOK

    Posted .

    MEGA ULTRA HEAVY DUTY UPPER END CHROMEBOOK ASUS - 2-IN-1 15.6" TOUCH-SCREEN CHROMEBOOK - INTEL CORE 11TH GEN I3 - 8GB MEMORY - 128GB SSD - MATTE WHITE - MATTE WHITE (ASUS Chromebook Flip C536) MODEL:C536EA-BI3T3 Best Buy Tech Insider Network REVIEW: WOW, I have never experienced such high quality build in any laptop, let alone a Chromebook. I have been using laptops for over 35 years (going back to suitcase style portables). This thing (ASUS Chromebook Flip C536 ) is built like a tank and screams quality throughout. If you are looking for a high end Chromebook, you owe it to yourself to take a close look at this one. My primary use for a Chromebook is “couch surfing” while watching TV or when I just don’t feel up to the whole “windows experience” (eg power on, 20 minutes of updates, reboot, then out of battery). Being able to use this as a true “convertible” to fold it in half and use it as a tablet is really nice. GOOD or BAD for you to decide what is important to you and how you use it. First as others have mentioned, the ASUS Chromebook Flip C536 is heavy at more than 4 pounds it weighs more than any laptop I’ve had in the past 6 years. The increase in build quality comes at a trade off in increase weight. My other < 2 year old Chromebook from google only weights about 1 pound. That being said it is already failing, so maybe there is a case for higher build quality. Second, the ASUS Chromebook Flip C536 is big. With almost a 16 inch diagonal screen, it has a pretty large footprint. This is not something you would casually toss in a beach bag for example. However, as a desktop replacement it is a worthy contender if you don’t need Windows Apps. I think it would also make a great / tough student computer for example. The specs are great, especially for a Chromebook. With USB 3.2 C you can directly run a monitor or you can also use the full size HDMI port. The Audio is fantastic. It sounds better than a recent wireless speaker I tested. PRO’s - Very High Build Quality - Very Sturdy - Plenty of Ports (SD, 3x USB-C, HDMI) - Backlit Keyboard - Great Audio RECOMMENDATION The ASUS Chromebook Flip C536 is about as good as it gets for a Chromebook. The price is bumping into entry level Windows laptops but there is nothing entry level about the ASUS Chromebook Flip C536. Give is try, I think you will like it.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 4 out of 5 stars

    I wish I could give .5 stars

    Posted .

    TL;DR - This is a great chromebook and fantastic bargain if you can find it for slightly less than MSRP. It's not very portable though and therefore you should definitely invest in an external keyboard & display. I've been using this Chromebook for a little more than a week with casual browsing, light office work and video streaming. Throughout, it never had any performance issues thanks to the i3 and new 11th gen Intel chips. Battery life is fantastic, even with the huge display. I can easily go 4-5 hours before needing to plug in. The connectivity is great too, with USB-C ports on both sides, a micro-SD and a HDMI out port. I had no issues with using Google Play Android apps on this, including running several games. There are a few downsides however. It's a big, heavy, thick laptop. And although it has thin bezels on the left and right, it has a large chin. The display is very glossy, so don't plan on using this outside in the bright sun. 15.6" is a great display size, but it also necessitates that the device is hefty and Asus didn't do anything to try and minimize the footprint or weight. It's got a 360 degree hinge, but at 4+ lbs., you're not going to want to use this as a tablet. It's good for tabletop/tent mode though. Just be aware of if you are going to use a USB external display, make sure your display, docking station or USB hub has USB-alt display mode compatibility, and keep in mind that the HDMI port is on the right side of the machine. Finally, the keyboard has a keypad (yea!) but the keys are slightly smaller than the rest of the keys so the feel is a bit off (boo!). Overall, if I could give it 4.5 stars I would.

    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    So far so GREAT

    |
    Posted .

    Will not disappoint! This thing runs smooth & fast! Touch screen is super responsive build is solid in my opinion. Speakers are superb. I’m not too nit picky just need something to do work related research on in my free time. A little bit of day trading. The streaming service apps are a +. Web browsing, YouTube, Gmail, streaming, it does not get any better at this price point. Love it!

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great Developer Chromebook

    |
    Posted .
    Owned for less than 1 week when reviewed.

    I have to disagree with "friendly's" review. It is the ASUS CM5 model that is set up for Stadia and gaming, not this CX5/C536, and the speakers and battery life are both excellent. As to Zach's review, my trackpad is excellent, but Chrome Unboxed did say that their trackpad needed adjustment which requires opening the case. Perhaps Best Buy's Geek Squad should be equipped to address that issue. On the other issues, this is not sold as a super slim machine and the weight is clearly stated in the specs. The plastic bottom is of a very durable high-quality plastic and difficult to tell from the white aluminum top. The white color will show grime, but not normal fingerprints. Personally, I don't handle computers and keyboards with gooey hands. I find the build quality excellent. Personally, though this is the largest Chromebook/laptop I've purchased in many years, the specs were clear. The performance is amazing. The 11th Gen i3 is much faster than the 7th Gen i7 of my last Windows laptop and the screen is large and crisp. The C536 is large enough to have a full keyboard and a numeric keypad. My trackpad feels great and works well. I'm a professional software developer and I've been using a Chromebook as my primary development workstation for a few years, connected to the Linux, Windows, and Mac OS machines I develop for. This is the first Chromebook enough better than my old ASUS C302CA to tempt me---especially being able to move back and forth from a Debian Linux distro, I am very satisfied.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Solid laptop for basic functions

    Posted .

    I was VERY surprised to see that this was classified as a chromebook ---- this is a full blown laptop with a solid build quality, keyboard, and my favorite, TOUCH SCREEN. Not sure why I read about issues with the trackpad because it was just fine for me…takes a small learning curve yes, but it was an easy learn. Just be aware that the feel of this chromebook is that of a very large and heavy Android phone. You download apps from Google Play just like on your android. PROS -Sharp, sleek screen -Smooth keyboard feel; easy to type over 100 wpm -Exceptional battery life --- I can work at least for 3-4 hours straight, probably even more without charging -USB-C ports on either side, HDMI (an essential for video editors), as well as microSD CONS -Low CPU – not the best for heavy duty video editing that I do -Mediocre webcam; I decided to keep my separate one because it’s better quality I repeat (because it bears repeating), low CPU --- don’t expect to be able to have several different applications going and it be able to roll with the punches. Not a good multitasking computer option. -Not many keyboard shortcuts -VERY heavy in tablet mode; I almost never use it as such because of this Overall, if you are not doing hefty video editing in Premiere, running several apps and games at a time, and just need a solid device for surfing, Word docs, streaming videos, etc. this is an exceptional option.

    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Price

    Rated 5 out of 5 stars

    Exactly what I needed

    |
    Posted .
    Owned for 1 month when reviewed.

    The laptop has an excellent sleek design and amazing graphics for the price. I also love the tablet ability.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great all in one machine!

    Posted .

    Chromebook’s have finally advanced to the point where they can fully replace any PC or Mac for most users that don’t rely on PC/MAC-specific software. This unit is FAST, has great sound, battery life, and graphics, and is lightweight. The 11th Gen i3 processor coupled with the 8GB ram and the 128GB SSD work flawlessly for light gaming, videos, spreadsheets, word documents, light photo editing, video conferencing (no lag unrelated to internet connectivity), and remote desktop applications. 15.6” Touchscreen / FHD (1920 x 1080) and a Harman/Kardon sound system provide a really good audio/visual experience! The screen can do a complete “flip” so you can use it in laptop mode, presentation mode, tent mode or tablet mode. And when in laptop mode, the hinges actually lift the keyboard to provide a more ergonomic typing angle. The unit also has a backlit keyboard, USB-C power input, a micro SD card reader, HDMI out, USB port, and a 3.5mm headset jack.

    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    1 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Great performance but came with screen issues

    |
    Posted .
    Owned for 2 months when reviewed.

    Firstly, this is a great Chromebook at the quality/performance for its price point. Love the color scheme as well. However, I began to notice Screen Flickering issues at random times, in which I initially thought was normal as this was my first chromebook. Furthermore, as I began to pay closer attention to the screen, there are lines of "dead pixels" look alike of distortions that appears and moves around on the left side of the screen at random times in addition to uneven brightness levels between the left and right side of the screen. Unfortunately, it has passed 30 days since purchase to return it so I would have no choice but to deal with it. Unlucky on my part I guess. Still a great chromebook though!

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    1 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      I'm sorry to hear that the screen is flickering. What you've experienced was not intentional and this was a random case. Have you updated your Chrome OS? I'm happy to assist you further, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    An impressive beast!!

    |
    Posted .
    Owned for 1 week when reviewed.

    I have to start by stating that this was my first ever chromebook which was my biggest hesitation as I was considering my next laptop. After about two weeks now and as I write this review I cannot stress how much I have been surprised and impressed by this machine. First off the aesthetics are beyond anything else on the market. I get looks and questions almost daily from random folk on the bus or at the coffee shop about "what is that?" or "did you customize that?" The all white ceramic finish is just plain cool and the all black velvet insides are a classy contrast that gives it a sophisticated look that isn't as over the top as something in bright red or funky blue. The build itself is metal on the lid and hard plastic everywhere else. The ceramic coating extends all over the outsides to give it a really distinct and yet grippy feel to the touch. It feels solid in the hand and is well built through and through. The full size keyboard is by far one the best I've ever used. It has what is called a velvet finish, which sure doesn't feel like velvet but it feels very nice either way. The buttons have just the right amount of travel and clickyness while the large track pad is precise and smooth. Also having a 15.6" screen allows for a full size 10 key number pad as well. Being a 2-in-1 design allows this bad boy to be used in multiple positions from standard laptop to tablet to tent etc. All of these come in super handy and the touchscreen works great. I have found myself using it every which way depending on where I am and what I am doing although I have to admit using it as a tablet while laying in bed can be quite unwieldy if not borderline impossible, but that is a minimal trade off for such a huge screen. Boy what a screen though. It is big and beautiful at 1080p resolution with colors that pop and sharp crisp images one of the aspects that was genuinely surprising to me. From daily work to movies and the occasional game I'm still impressed by how nice it is. Another truly amazing aspect are the built in speakers. At least in my experience these harman kardon tuned speakers are the best I've ever heard on a laptop. Sure they aren't as good or as loud as an external setup but for built in I doubt you can find better in this price range. Finally to what really matters. Performance. For those of you that are techies like me you can go to rtings or chrome unboxed and see the actual performance stats and charts but for this review let me tell you without a doubt this beast is by far the fastest laptop I have ever used. The stats will tell you that the Tiger Lake 11th gen i3 absolutely blows everything out of the water including 10th gen i5 and i7. What I can tell you is from web browsing to streaming to gaming to running up to 8 apps at once while streaming live radio I have yet to experience anything close to lag or stutter. I mean it is shockingly fast! Battery life for me has been more than enough although I see many models out there claiming to get far more. Currently I am averaging between 6.5 - 7 hrs which is far longer than I ever need to go without access to a plug for charging. In fact I was just leaving it on for the family to fool around on it and watch movies etc for sake of testing. I cannot sit at a desk for more than 4hrs anyway without going crazy so its never going to be an issue for me. If there are any downsides it is based on my personal view and may not even matter to most. Either way it is really nitpicking for the sake of not sounding biased. Really the big one is that although I just praised the look and feel of the ceramic white exterior and velvet black interior both are absolute dirt and grime magnets. With an all white outside I guess one can expect that but even when I am fully aware of this and cautious about it I still find myself constantly having to wipe down fingerprints and random stains every night. And even the slightest bit stands out like sore thumb. Surprisingly the same same goes for the inside. That nice comfy finish just sucks up oil from your fingers like crazy and worse yet then gets transferred to the screen. Which means I always keep wet wipes and a microfiber cloth in my bag. Again this is by no means a deal breaker, but something that you should know before making your decision, like the kids aren't going anywhere near this guy with those cheetos covered fingers lol. All in all this has to be the most satisfied I have been with a new laptop in a long, long while. Highly recommended!

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Looks and works good

    Posted .

    This is my first ever chrome book. In short, I like it as an alternative computer/laptop for a specific work type. Pros: Very simple interface. Open, turn on, work through the prompts to sign up and sign on (google account log in) Google Chrome is great. Quick touch response time. Plenty of apps for download. Full keyboard. Huge track pad & screen display. Turns into tablet, keyboard fully rotatable. Fairly quiet. Long battery life. Small charging brick/cord. Feels sturdy. Usb, usb-c and hdmi outlet(excited) White exterior cover, black inside. Cons: Keyboard gets greasy look after touching it. Screen resolution could be better. If you’re not used to google, it might take a min to understand their functions. Limited functions (based on regular laptop using different systems) Sound has little to no bass. Camera is ok but the colors are bland. In summary, I use this laptop to manage a social media, web-page and simple browsing of the internet. Nothing too intense and it’s a great accessory.

    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Display, Price
    Cons mentioned:
    Fans, Trackpad

    Rated 5 out of 5 stars

    A cheaper "premium" CB, with a corner cut or two

    |
    Posted .
    Owned for 2 weeks when reviewed.

    This is a premium Chromebook, no doubt about it, with some non-premium trappings. However, it is through this very well thought-out balance between capability and frills that this has become one of the best bang-for-the-buck computers on the market if you're looking for a Chromebook. First off, this thing SMOKES. The 11th Gen i3 on this thing is WAY more than enough horsepower for a Chromebook in 99 percent of people's use cases. I'm a crazy tab opener, and one time I discovered that through the course of my work day I had accumulated 77 tabs open. I would have never known it, because this thing was still allowing me to stream a Youtube video, run Chrome Remote Desktop to connect into my main home computer, and be working with a very graphics heavy Google Slides document without SO MUCH as a stutter. The display on this device is very nice and at max brightness is way more brightness than you need indoors, however, outdoors the 300-ish nits it puts out is a bit too little to work with on a sunny day. But overall it's a beautiful screen, and my unit came with no anomalies like corner bleed. The keyboard is not quite Thinkpad quality but the keys have very good travel, much nicer than my old Dell Inspiron Chromebook, and having the albeit slightly squeezed number pad is a nice detail. Makes paying bills or entering student data (I'm a teacher) a reasonably pleasant experience. People have reported trackpad issues, I have experienced none, so this could be down to uneven quality control. But everything on my unit works great with it, so if you get one with trackpad issues, I'm sure you could just do an exchange (as annoying as that can be, at least it's an option). There's also videos on how to fix it online. Overall, it's a Chromebook. It has more than enough horesepower to run whatever you need to run on it. Battery life is also merely decent. It's about 8ish hours on a full charge, but I've gotten far more out of Chromebooks. My old Dell Insprion Chromebook could hit about 14 with the brightness turned below half. The screen is extremely though as well so I would put it RIGHT up against more expensive premium Chromebooks such as the Pixelbook or some of the higher end HP and Acer models. Where they seem to have cut some corners is in the build, because this thing feels plasticky all around. It at least feels like "premium" plastic, but I would not expect this thing to hold together too well if it fell off a table, so please take care of it! ALSO, the fan that keeps this thing cool is a little bit loud. When you do have this thing under load, it will start spinning to keep it cool. There's no apparent CPU throttling at work here, which is why it's so fast I believe, but that fan will start working hard to ensure things stay breathing inside. If loud fans bother you, then that may be a point of pause for you. Overall, I highly recommend this device unless you need to have a premium Chromebook with Macbook level build quality. If you can compromise a bit on that, then grab this and prepare to be pleased.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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