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Customer Ratings & Reviews

Your price for this item is $549.99
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The comparable value price is $999.99

Customer reviews

Rating 4.1 out of 5 stars with 537 reviews

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Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.2 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers love the touch screen, speed, and affordability of this 2-in-1 laptop. They appreciate its large storage capacity and find it suitable for gaming and schoolwork. However, some customers have concerns about its reliability, with reports of freezing and unresponsiveness. Others have expressed dissatisfaction with the hard drive speed and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 537 reviews
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this works as tablet and laptop. Easy to use out the box.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    great gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gaming laptop. no problem at all. recommend it for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price . Has all features I wanted .l

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great the speed on the drive is spectacular.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has everything. Power memory. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great processing speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has all the newest technology and has a great responds time, process information really quick. The only thing I am having a problem with is connecting to my new to printer which works fine with my old laptop and any mobile phone. I would however recommend purchasing this product if you are looking for a good laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good computer. My only complaint is the cord is seperating already with less than 30 day purchase time.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    great laptop combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crisp display, fast, just all around a good laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Laptop for general use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop for general use. I ended up returning it for a pc with better graphics card and more ram though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this machine on sale, as the screen broke on my old machine, for the 2nd time. I love this laptop. I have not been able to find out when the Number Lock is "On" and it may be that it is just me... If any one knows, let me know. There is no light for it. Great machine, fast and easy to use. Love it... Ron

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pc for gaming and personal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good The Asus VivoBook puts a big 15.6-inch screen in an ultraportable body starting at a reasonable price. It has a spacious backlit keyboard, a responsive precision touchpad with a built-in fingerprint reader and nice-sounding stereo speakers. It's available with discrete graphics and dual storage drives.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Loven this thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first high end computer although I have been a fan of high tech for years. It has not disappointed. Really fast for a windows anything. And I am a Chromebook user (they are much faster but do not play well with others. Including other google products) This notebook comes with windows 10 and is loaded with features and apps. First thing I do with a new computer is run slim and decrapifier. Nothing was found after several tries. I was almost disappointed. I got an open box deal and it was $872. A great deal considering all the geek stuff under the hood. Some reviews online are from when this was around $1,100. It may not be in that league. But well worth under 900 range.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer. Have had issues with the software.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. The software was corrupt and had to be reinstalled. Major annoyance. Geek Squad fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good but am just getting started

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently started using this laptop and am in the process of setting up, but so far, so good. After doing a lot of reviews online for different models and at different stores, I settled on this laptop based on a conversation with somebody in the stored who listened to all of my requirements.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slow, as in molasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a light weight laptop for Facebook, YouTube, or Netflix and the like, then this laptop is for you. If you are looking for a laptop you can get real work done and occasionally play a video game with only reasonably high end graphics, run. Just run. For a laptop with a i7-7500U 2.7GHz mobile dual core multi-threaded processor and 12 GB of RAM it is pathetically slow. After booting up, and I mean every time, you should either go get lunch or watch an episode of Big Bang Theory. This laptop will be molasses slow with the processor, hard drive busy for at least the first 20 minutes if not longer. My five year old desktop with an i5 760 2.8 GHz is faster by far. I would not recommend this laptop to the driver that just tried running me off the road.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slower to boot than my old computer but very satisfied so far. Geek Squad has been great!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Dependable and value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a steal of a deal at BB so could not pass it up. I am new to Notebooks vs full laptops and I am remiss in not noticing no DVD drive or Ethernet port. Other than that no complaints. I don't use the touch screen much but does come in handy. I do wish the touch pen was included.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 3 out of 5 stars

    It’s a good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It’s my first computer purchase. It has good speed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    great lap top for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this computer it is very fast and simple to use. It processor I7 it is fast enough for my tasks. It has sufficient hard disk space to store my pictures, images and files. the display it is amazing. the 12 gb memory is enough for internal work and speed. I am very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, the employees really help me choosing and they knew the product they were sellkmg

    I would recommend this to a friend
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