Customer Ratings & Reviews
- Model:
- BE24EQK
- |
- SKU:
- 6422510
Customer reviews
Rating 4.2 out of 5 stars with 217 reviews
(217 customer reviews)Rating by feature
- Ease of Use4.4
Rating 4.4 out of 5 stars
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are delighted by the webcam, screen size, and ease of use of this 23.8" FHD IPS monitor. Many appreciate the monitor's reasonable price and the inclusion of HDMI connectivity. While some find the speakers adequate, others note their limitations. Overall, the integrated webcam and clear display are frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen size, Webcam
Rated 5 out of 5 stars
Screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it meant to do. Great picture quality. Good camera.
I would recommend this to a friend - Pros mentioned:Screen size, Webcam
Rated 5 out of 5 stars
Worth it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size screen. Cool on/off switch. The built in web cam is great for business meetings.
I would recommend this to a friend - Pros mentioned:Screen size
Rated 5 out of 5 stars
Video conferencing monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had been using a surface pro laptop to take minutes for meetings on zoom. It was just too small. My husband bought this for me and a net board to connect with my laptop. This has been a grief saver. It works well. Is of high quality and very convenient for my needs. The size is just right and it sinks smoothly. I like this video conferencing monitor. I suits my needs. The focus is clear.
I would recommend this to a friend Rated 4 out of 5 stars
Monitir
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatabile with my pc. Great monitor but can't use it. Geek sqad helped me but unsuccessful hence i returned it right away. Your company recieved in Aug 26 2022.
I would recommend this to a friend- Pros mentioned:Webcam
Rated 5 out of 5 stars
Excellent monitor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very good. It comes with a webcam so I did not have to get a separate one and the webcam quality is excellent. Very good for zoom backgrounds. Right now when i log onto zoom I am the envy of some. Everyone wants to know how my zoom backgrounds remain solid
I would recommend this to a friend - Pros mentioned:Ease of use, Screen size
Rated 5 out of 5 stars
Great value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value of price. The picture is clear and it was easy to connect/set-up.
I would recommend this to a friend - Pros mentioned:Screen size, Webcam
Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Wanted a camera and microphone. Love the bigger screen.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
None
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy to setup. However, there should have been more paperwork with it. It did not come with an instruction manual. Volume could be better
I would recommend this to a friend - Pros mentioned:Webcam
Rated 5 out of 5 stars
Super work monitor
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a second monitor for a staff member at my office. It has a great display and easy to hook up. We will get a few more since it is so convenient to have a monitor with a webcam built in since so much of our work is virtual now.
I would recommend this to a friend - Pros mentioned:Screen size, Webcam
Rated 5 out of 5 stars
monitor review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor, very clear picture. Camera and speakers work well.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Good monitor
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a standard monitor with a built-in camera. A very good price point for what it is and convenience of having the main 3 types of monitor ports.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Work Related
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this monitor because it has a camera and speaker, which replaced my old monitor that did not have the capabilities. What a lifesaver for work and the price was very reasonable.
I would recommend this to a friend - Pros mentioned:Webcam
Rated 4 out of 5 stars
Clear screen, decent camera. Speaker can be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Camera is good, works well for zoom calls. Speaker could be better- volume is low, and not clear. But on the whole a decent product.
I would recommend this to a friend - Pros mentioned:Webcam
Rated 4 out of 5 stars
Seemed like a nice desktop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems nice; I liked that it came with a webcam. I ended up returning it, though, because I realized that I needed a bigger screen.
I would recommend this to a friend - Pros mentioned:Screen size
Rated 3 out of 5 stars
Good except for the camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received the monitor after it was recommended by a customer support person at Best Buy. The monitor had a great picture but the builtin camera flickered when using Zoom. BB recommended exchanging it for another monitor. Same thing occurred—flickering camera unless I also ran Photo Booth at the same time. This is using a Mac Mini with the new chip and software. Can't really recommend it although I am keeping the second monitor.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MacZoomer,
We are sorry for the inconvenience faced with your unit's camera. The experience you have described is not the one we desire to provide to our customers. We strive for incredible in everything we do, and providing an
excellent experience is important to us. Even with the high importance ASUS places on quality, at the end of the day our units are very complex technical products, which can sometimes malfunction. Please rest assured that we sincerely wish to assist you in resolving this issue. Please reach out to us at customerloyalty@asus.com for further assistance and provide the link of this review for reference. Please refer to this case number (N2105047183-0005) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Tijean
ASUS Customer Loyalty US Support
- Pros mentioned:Webcam
Rated 4 out of 5 stars
ASUS Monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good display, had to purchase an HDMI cable to connect. Looked for speakers and webcam (nice tilt and swivel).
I would recommend this to a friend - Pros mentioned:Hdmi, Screen size
Rated 3 out of 5 stars
Adjustments are a pain
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for hdmi. Sound from speakers poor. Camera difficult to use. Display is fair for gaming but great for mirroring pc.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
I'm truly sorry to hear that the speaker is poor, and the camera is hard to use. This is absolutely not the kind of experience we want any of our customers to have.
I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. To improve your speaker, please ensure to keep your host system drivers up to date. If you have any concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Good Office monitor for the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good office monitor for the price. I would love it if ASUS offered an identical monitor without the webcam though so I can get a matching set of monitors with only one webcam. We have all of our users with at least dual monitors and most of our users prefer their displays to match.
I would recommend this to a friend - Pros mentioned:Screen size
Rated 4 out of 5 stars
Nice picture. Has a camera attached.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp images. Using the camera can be a little tricky sometimes. I have it connected to a school laptop. Price was inexpensive.
I would recommend this to a friend - Pros mentioned:Screen size
Rated 3 out of 5 stars
Great Monitor, miserable webcam and sound.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent display, easy setup. Webcam app cannot find the camera, and no instruction manual on how to activate the webcam. I'm still searching for users that have solved that problem. Sound is disappointing. I had hoped to ditch the external speakers. Bottom ine, is it's a great monitor, webcam features are difficult, if not impossible, to access.
No, I would not recommend this to a friend






