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Customer reviews

Rating 4.5 out of 5 stars with 550 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 550 reviews
  • Rated 5 out of 5 stars

    Asus Chromebook is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this ASUS Chromebook mainly for everyday use — web browsing, streaming, schoolwork, and light productivity — and overall I’ve been pleasantly surprised for the price. The battery lasts a long time, easily getting through a full day of browsing and typing without needing to charge, which is super convenient when I’m out and about. The ChromeOS experience feels smooth for basic tasks, and the laptop is lightweight and easy to carry around. Best Buy That said, it’s not perfect. The screen isn’t the best — colors look pretty washed-out unless you’re directly in front of it, and the viewing angles can be frustrating when you’re trying to watch videos with others. Some people also mention that the performance can feel a bit slow if you push it with lots of tabs open or heavier tasks, and the 4 GB of RAM shows its limits. Best Buy +1 For casual users like me who just want a solid, affordable Chromebook for everyday stuff, this has been a good buy, but if you need something snappy with a sharper display, you might want to consider something slightly more powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect snappy laptop for light users , demand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow what a great deal, the processor is fast and snappy.. perfect for internet browsing and netflix... which is pretty much all i use it for it. its big, snappy and fast . okay, its not made for gaming, or whatever.. but its great for traveling.. and fast email and internet browsing and watching netflix and playing chess online... and the battery life is awesome doesnt over heat... works perfect on top of my bed and doesnt get hot or anything.. cant do that with normal or gaming laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Price tag over performance

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model Chromebook is nice if all you want to do is check email, watch a few videos or do some very light writing with docs. Anything else? Not so much. First off, the 4 gig RAM will kill you. I bought this model with the intention of doing light writing with docs and soon determined that even text only based activity is a huge drag on the memory so you end up sitting there for 20 seconds or longer until the OS decides to open your app. Also, don't even think about multitasking because this model will be on its knees with only 2 open tabs in the browser. And while the option to use the VM for Linux is nice, because of the only 4gb of RAM, you will be waiting for the OS to catch up with what you want to do. BUT Considering the price tag, that's about the only plus it has going for it. SO if you want a glorified tablet with an external keyboard, and you don't want to spend a lot, then this model is for you. All others? Buy a Chromebook with AT_LEAST 8gb of RAM but be advised, if your writing includes having to resize from 8.5x11 to anything other than what Google has decreed you can use, then just buy a laptop because Docs is 100% inferior for resizing pages. Google nuked the page resizer extension and now users are stuck with whatever presized templates Google decides to include. But that is a separate matter.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear CthulhuHollow,

      Thank you for sharing your comments regarding the ASUS Chromebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2406004570-0020" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Chromebook fan likes this one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big Chromebook fan. So when my old chromebook was running down, I found this Asus one. I was very glad to see it was on sale and I decided that other members of my household could use new laptops so we got three. So far I have been using it everyday and have had no issues. The screen is good. The sound isn't bad for a laptop. The battery has been pretty good too. I am also satisfied with the keyboard. I liked discovering the little extras. The included switch to cover the camera and the little hook thing for the tip of the charging cable. I have a wire frame next to my table where I hook the cable to so I can be safely placed. It also came with a wired mouse that I didn't realize it came with. I haven't used a mouse in years but it's nice to have it around just in case I want to use it. My old laptop did not open up flat at 180 degrees but I like that this one does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good starter laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent battery life. It is fast and responsive. Good value for the price! We use this regularly and run a business off of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NOT bad for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has enough speed and memory to run a movie and surf the net. The AI assistant is not bad, the graphics are what they are, the keyboard is a little big and hard to get used, as the keys give early 2000 vibes, but for the price it's a hell of a machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good portable laptop computer. Easy to turn on and very fast. Full color display and battery life. Happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic laptop and cost effective!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for an everyday laptop; doing simple tasks, browsing and use it to watch a movie, it should do the job with breeze. Its very light weight, ergonomic and long lasting battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An upgraded i always needed

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop big upgrade from my last one and easier to run my 3d modeling softwares on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its all good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a great bargain- the look and feel is great. The battery life is 15 hours at low display, the Chromebook stays cool even when charging and it charges fast. Even with multiple files open it doesn't slow down. Excellent for everyday use. There is nothing not to like at the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Light, good battery life, good value when on sale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale. Very good value for the price I paid. It is lightweight enough to place in my lap while watching TV. Battery life is quite good. The screen is a little dim, but if you turn on dark mode the text on the screen is much easier to read, plus it saves on battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great budget chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like: low costs, supports USB-C charging (it has 2 Thunderbolt 4 ports), faster than I expected dislike: the screen is really bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Chromebook CM1402

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS Chromebook CM1402 is an excellent choice for anyone seeking a practical, efficient, and budget-friendly laptop. Its 14” Full HD display delivers crisp and vibrant visuals, making it perfect for work, studies, or entertainment. Powered by the MediaTek Kompanio 520 processor, it ensures solid performance for everyday tasks, while the 4GB of memory allows for smooth multitasking, even with multiple tabs open. The 64GB eMMC storage is more than enough to save essential documents, apps, and files, especially with integrated Google Drive support. Additionally, the ChromeOS operating system is intuitive, offering automatic updates, security, and fast performance. The “Gravity Gray” design is sleek and modern, making it ideal for those who need a lightweight, portable laptop with a premium look. It’s perfect for students, professionals, or anyone who needs a reliable device for daily use. Undoubtedly, a great investment for those who value simplicity and functionality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    underwhelming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop advertises 16 GB of graphics memory on the box, however this is only 8 GB of dedicated GPU memory. This system would get super, and I mean super! Hot when running LLMs using the GPU, and the woofers and tweeters were out of sync with each other, making the audio experience almost unusable. Otherwise the system was as fast as a legacy X86-64 CPU can be.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Stephen,

      Thank you for sharing your experience with the ASUS Chromebook CM1402CM2A. We apologize for any confusion regarding the specifications, this model is equipped with 4GB of system memory, and does not include 16GB of dedicated graphics memory. We’re also sorry to hear about the overheating and audio sync issues you encountered. To further investigate the problems described, we recommend contacting our support team directly at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2406004570-0038" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Great performance and battery life, screen is meh.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised by its performance and battery life. Screen quality is poor, but at this price point you shouldn’t expect much anyway. It’s a good “beater” I use it for remote access and quick browsing. Build quality is from good to acceptable. Would definitely pick this again over any celeron equipped model. Wi-Fi is not as good as the intel models, but for the tasks you’ll be performing in a chromebook, should be fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm satisfy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im satisfied with my purchase. The chromebooks is very elegant, light weight, fast processor,and many features and easy to navigate through the apps .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chrome book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is a solid, reliable laptop for everyday use. It starts up quickly, runs smoothly for browsing, streaming, and school or work tasks, and the 14” FHD screen looks clear and sharp. The keyboard is comfortable, and the lightweight design makes it easy to carry around. For the price, it does exactly what you need without any hassle. A great option if you want something simple, fast, and dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, Affordable Chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to update my old chromebook. Purchased this ASUS chromebook as a replacement. Very easy setup, perfect size & perfect for my needs!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chromebook. (Home or Away)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook is great for web- browsing. and using Goggle cloud services like Sheets, Drive, Forms, Docs,,etc. Great moblie device that allow me to leave my main laptop at home but I am still able to acess all of my Goggle cloud files. The price point of this chromebook reduce my concern about it being damaged or lost when I am away from home/traveling. I take this chromebook and use it places away from home with no major concerns. Great, smart purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st laptop for 7-8 year old

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for kids starting out gaming or 1st laptop in general. My aon is in 1st grade and love it! Its lightweight, long-term battery life, qnd slick.

    I would recommend this to a friend
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