Customers are pleased with the ExpertBook CX54 Chromebook, highlighting its superb build quality and the fantastic Intel Core Ultra 5 processor. Many appreciate the inclusion of Thunderbolt 4 ports on both sides, as well as the impressive battery life and screen brightness. The device's portability, light weight, ample memory, and convenient fingerprint reader also receive positive feedback.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 66 reviews
Pros mentioned:
Build quality
Rated 5 out of 5 stars
Chromebook Powerhouse
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you want a Chromebook with horsepower, this is the one. Having used a few different ones previously, I always loved ChromeOS - Lightweight and excellent for normal daily use, and integration with your phone. However, most manufacturers really cheap out on the specs and during certain tasks it can really show. Not this one. When I saw this one had a whopping 16gb ram it was a must buy for me. Everything, including Android apps, run flawlessly on this device. The screen is gorgeous, and perfect for regular use and the photo editing I use it for. Keyboard is nice and premium and the speakers have surprisingly good sound quality. Considering most of the Chromebook Plus models are still only shipping with 8gb of ram, this thing should be a power house for quite a few years to come.
I would recommend this to a friend
Rated 5 out of 5 stars
very happy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had to purchase a replacement for my laptop on the fly, and I’m really glad I chose the ASUS ExpertBook CX54 Chromebook Plus. I do a lot of Zoom calls for work, so video and audio quality were very important to me. This Chromebook was on sale at Best Buy when I bought it, and it turned out to be a great deal. It was super easy to set up—just log in to Google, and everything works right away. The laptop is lightweight, sleek, and camera quality is great. Several of my clients have even commented on how much better my video looks during our meetings. Overall, I’m very happy with this purchase and would definitely recommend it.
I would recommend this to a friend
Pros mentioned:
Build quality, Processor speed
Rated 5 out of 5 stars
Most premium chromebook you can purchase in 2025
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new chromebook, lightning fast, beautiful screen, good quality speakers. It is metal and very sturdy build.
I would recommend this to a friend
Pros mentioned:
Build quality
Rated 4 out of 5 stars
Excellent Chromebook
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent Chromebook with two flaws. Specifications, build quality and display are all excellent. The excellent performance is a bit overshadowed by its design flaws: (1) The keyboard illumination opaques the keys lettering during daylight and must be switched off to see the lettering. (2) When the laptop is opened, the display's bottom edge lifts the keyboard to a welcome angle for table-top use. The same bottom edge of the keyboard digs into your legs when using it on your lap making it very uncomfortable. If you will be using this on mostly a table/desk, this is one of the best Chrombooks out there.
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Awesome Chromebook
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This computer is great. The processor is fast. The display is clear. The memory is awesome. It does everything I need it to do for school, homework, and fun.
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 4 out of 5 stars
Good for Chromebook Plus other than weak audio
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
tl;dr - best if on sale or open box (got mine for $535 in excellent condition)
A powerhouse with a beefy processor, plenty of RAM, and good storage (as most Chromebook apps are cloud based). Audio is a let-down as the speakers are down-facing - even if the laptop in on a hard surface, the audio quality is poor. So, bluetooth headphones and/or speakers help
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
User friendly laptop
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to operate however not as easy to transfer info from old data to new data from previous laptop if your not familiar with how technology works. Battery life is great and would recommend this laptop to a typical user.
I would recommend this to a friend
Pros mentioned:
Build quality, Processor speed
Rated 5 out of 5 stars
Top 3 chromebook out right now
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the screen and the speed of this Chromebook plus.
I would recommend this to a friend
Rated 5 out of 5 stars
Asus Great Job with this machine!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Chromebook! 16 GB for the win. Fingerprint Reader and 256GB Storage with great touchscreen.
I would recommend this to a friend
Pros mentioned:
Build quality
Rated 4 out of 5 stars
Good laptop, touchpad can be better
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Screen is very good, overall design of the laptop is very slim and pro looking.
Touchpad feels little slow response compares to macbook and lenovo laptops.
I would recommend this to a friend
Rated 5 out of 5 stars
ASUS CX54CM
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Honestly, wait until this baby is reduced, then pounce. Surprisingly heavier than I expected, the 14"screen is a delight, and the brightness and clarity well worth it.
I don't like the keyboard - too plastic, clicky, but that's me. USB A, USB C, HDMI ports to burn, the same could have been achieved with 3 C ports and you just go buy a hub, but again I'm looking for faults. It's never gonna be a Google pixelbook but it's a fine 2nd best.
I would recommend this to a friend
Rated 3 out of 5 stars
12-month Google AI offer Click bait
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was denied the 12-month Google AI promotion . I had purchased a Chromebook 2 years back and had received the 12-month Google AI promotion then. Since I had once received it on my email id they did not give me this promotion even though I purchased this new chromebook from Best Buy. This was not made clear in the promotion Details. I went through Best Buy support, Asus support and Google support only to be denied. So if you have used this promotion on any other chromebook previously you will not get this promotion even though you buy a new chromebook.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear VikramD,
Thank you for sharing your experience with the ASUS CX5403CMA Chromebook. We sincerely apologize for the inconvenience regarding the 12‑month Google AI promotion. We understand how disappointing it can be when promotional details are not clearly communicated.
To further investigate this matter and assist you, we kindly ask that you email us at [email protected] and include the case number "N2506002061-0002" as a reference.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Computer purchase
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
just finished setting it up very easy like the tab options for my favorites. Use it to pay my bills, and I was much faster at accomplishing my test that I have been in the past.
I would recommend this to a friend
Rated 5 out of 5 stars
Great device
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's really pretty and thin
just that Intel processors get really hot on same task where an arm processor does not
I would recommend this to a friend
Rated 5 out of 5 stars
Great computer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great computer! Very snappy and fast. I like the look and the color. Light weight and love the finger touch sign in.
I would recommend this to a friend
Rated 5 out of 5 stars
Would Buy Again
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Seems to be A-OK. Liking the bigger screen (Old laptop was 11 inch). The backlit keyboard is a bit hard to see during daylight hours so I just turn it off. Very handy at night though. All in all, very nice laptop. Would buy again.
I would recommend this to a friend
Rated 4 out of 5 stars
Great Chromebook with limitations
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Is a great Chromebook but the speaker are weak,the backlight keyboard is one of the worse,I can't barely see it in a dark room and the screen is not so great.
I would recommend this to a friend
Rated 5 out of 5 stars
I love this machine.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great Chromebook and the AI features is awesome.
I would recommend this to a friend
Rated 4 out of 5 stars
graet laptop
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall a great laptop, heat up when in heavy use.
I would recommend this to a friend
Rated 5 out of 5 stars
Happy Customer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent customer service that lead to me getting the computer I needed for my requirements.