Customer Ratings & Reviews

In that past, I never considered using a Chromebook as my main computing device because there were too many apps that required downloading to an OS like Windows or Mac. Fast forward to today and it’s a different world. The number of apps nowadays that are web native or have web access means a Chromebook is a very viable alternative to “real” computers. The ASUS ExpertBook CX54 will have you reconsidering whether you really need a Mac or Windows machine. PROs - Google is currently offering their Google One AI Premium plan free for one year with the purchase of this Chromebook Plus. Normally, it costs $19.99/month, so that’s a really nice perk. - The feel and touch of the keyboard is a pleasure to type on. It feels smooth with good reach and travel. - Fingerprint ID is convenient. It can be used to unlock the Chromebook when waking to up from Sleep. But I have not been able to figure out how to use it to unlock my 3rd party password manager (not Chrome’s built-in one). - It’s responsive and there’s no sense that this is anything less than a full powered Windows or Mac laptop. - The hinge on the display is designed such that when you open it, the keyboard angles upwards slightly like a typical separate desktop keyboard. Most laptops keep their keyboard flat. - Enough ports for most people: 2 USB-C (Thunderbolt 4), 1 HDMI, 2 USB-A. There’s also a micro SD slot though it would have made more sense for a regular SD slot since it’s easy to get an adapter for a micro SD card to be inserted into a regular SD slot. - Touchscreen is a nice add. I’m primarily a touchpad user but it’s nice to occasionally be able to scroll pages by physically swiping. - Privacy shutter on the camera. - 1080p camera is adequate for meetings. - Smooth screen with 120Hz refresh rate. CONs - The sound from the speakers is tinny, despite the design by harman/kardon. While it’s ok for meetings, you’ll certainly want to use headphones or external speakers if you’re listening to music or watching a movie. - Battery life is less than advertised - I can only get through a few (single digits, not the 10 hours shown on the specs) hours worth of use before I need to plug it in. - Keyboard brightness is strange. The letters are legible when the keyboard backlight is turned off in a bright room or turned up considerably in a dim one. If the backlight is turned up just a little, the keys become illegible. This is a bigger problem in slightly dim rooms where you might want some backlight, but not so much as to drain the battery faster. Overall this is a nicely built and solid Chromebook Plus that will adeptly handle everyday office and school work. There are a few quirks like the poor sound, keyboard backlight, micro SD card slot, etc., that make me keep it from giving 5 stars. But overall, I recommend it.

This is not my first Chromebook or Android product, but it is the first "premium" Chromebook that I have owned. There is a noticeable difference between this device and the low cost, basic options. Nothing against those, they have their niche and are built for basic tasks. But this ExpertBook is a premium build quality, all metal chassis with a beautiful 2K screen that is a touchscreen. It has 2 USB A ports, 2 USB C ports, an HDMI out, a headphone jack (rare these days), and a slot for a micro SD card. Nice big touchpad and a fingerprint sensor that is located just below the keyboard. Setup is very easy if you're coming from another Android product. All I had to do was scan the QR code with my Pixel 9 ProXL and it mostly took care of itself, bringing in my preferred settings and syncing apps. If this is your first Android, it will require more, but having done the process in the past, it walks you through each step and it's relatively straightforward. Much easier than setting up a PC. One of my early frustrations with this unit was that the keyboard was so dimly lit that you couldn't read the keys. Simple enough fix, just go into Settings -> Device -> Keyboard and slide the backlight brightness to your desired level. Personally, I wish it had just come at max brightness, but it's not a big deal and easy to correct. At max brightness, the backlighting looks great and makes everything easy to see. No issues with performance, but I'm also not pushing this thing with heavy gaming or anything crazy. Movies look great on the screen with vivid colors and no noticeable backlight bleed on the edges. Note for Google, get us a Google TV app for Chromebooks. The app is for mobile devices and going to full screen requires selecting a re-sizeable box, which then prompts that it may cause issues. I want to be able to just click on a button to go full screen like a Chrome window or anything else. It shouldn't be hard to watch a movie in full screen. My only real complaint is also mixed with a feature I like. When you open the screen, the way it's designed is that the bottom of the screen lifts the keyboard up slightly from the back, so it's at a slight angle. There are rubber feet to keep it stable. When you're using this at a desk or on a table, this is a great feature from an ergonomic standpoint. However, when using it on your lap, it's not super comfortable. So I have mixed feelings on the way this was designed. It makes sense, and it doesn't make sense. It's a paradox. Overall, this is a great Chromebook that could replace a PC depending on your needs. It'll do anything you need it to do (unless you're a hardcore gamer or power user needing heavy computing power). Aside from the way it sits on your lap, I really have no complaints. I would recommend it!

ASUS Chromebook is awesome. Very impressed with every detail to this laptop. Packaging. Put into a medium box with alot of packaging around it. Nice insert box which securely held the device in place. Comes with charger which is very handy. Setup: Easy easy easy. No hacker no errors just worked from beginning to end. Covered all basis OS is simple yet powerful. Everything you click on is very precise and the interface is easy to use. Uses Google play store for apps. I downloaded the usual apps and also some other cool apps and all work as expected. Very fast downloading the apps and quick installs. Very impressed how fast the machine is, and the performance of the graphic cards. The screen itself is very durable. The casing is very sharp looks great durable and light. I would recommend this machine to anybody who needs a laptop that can carry out every day day-to-day task and for Netflix and other entertainment apps the video quality is very nice. Pleasantly surprised at how professional and elegant this machine is at the same time.

I have never used a Chromebook before and I have enjoyed my experience with this laptop. My perceived thought of Chromebooks were that they were cheap and only worked on the web. I have experience with other Operating systems. Specs: Intel Core Ultra 5 16GB Memory 256GB SSD 2560X1600 Display (2K) 500 nits IPS 120HZ display backlit keyboard This is a Chromebook Plus so that means it has to hit certain specs like min 1080P Display, 1080P Camera, 8GB Memory, Intel Core 3 ( Or AMD Ryzen series 5 I believe) and I think 128GB SSD as min specs. This is a very premium device and as such I did knock a star down because while the device is premium I do think the speakers need to be a tad louder for the price of this Chromebook. Otherwise this device is great for every day tasks and very light gaming. You can install Steam and I have installed older games on it and runs fine. It runs on Linux so games would have to be compatible on Linux to run on this. Also could run apps and Games on the Google play store but compatibly might run into issues since they are android apps so might not run full screen. Running this for productivity is great for Internet browsing and word documents. They keyboard is great to type on. Other bright side of using Chromebook on specs you'll see on Windows laptops is I have experienced better battery life on this as well.

This is my first Chromebook and I'm glad I got this because I'm really impressed! This Chromebook retails for $829.00 but it was on sale for Memorial Day 2025 for $679.00 and I had $170.00 in rewards certificates. Below are what I find amazing about this product, * Price * Size * Display (surprisingly no backlight bleed - only IPS glow but under normal settings, these are not even visible unless you use a camera. Also, the uniformity is great which is normally a hit and miss when it comes to IPS displays) * Chrome OS * Keyboard (the keyboard is amazing) * Build quality is just superb The cons I'd say are, * Backlit keyboard isn't bright enough or I probably just haven't found a way to increase the brightness * Speakers could be better but they're sufficient * The display hinge can be a nuisance at times when placed on the lap

This Chromebook is exactly what my son needed for school! It is faster and more agile than the school issued Chromebooks.

Asus Chromebook Review This is my first Chromebook, and I'm not impressed. I really wanted to like this machine and figure the mediocrity of Chromebooks was gone by now and that these were to be serious machines. This now replaces my Samsung ARM laptop as my least favorite computer ever. And after packing this away for a few days, I am even less impressed with this. It seems that Chromebooks are the low rent appliances because nothing about them is intuitive for a new person. Positive Observations - Quick installation. I set it up with my Android Phone (Oneplus 12) and the Android/Chrome items mostly installed very quickly and without much need to provide input. Just scanned a QRcode with my phone and most of the work took care of itself. - Construction. All metal save for the keys and trackpad. - Screen. Vibrant colors and touch sensitive. - Prior experience with ASUS. Used to be my goto brand. Negative Observations - Keyboard is supposed to be backlit and for the life of me I could never find a way to turn the backlighting on so I could read the keys. Awful dark grey letters against a not much contrasting key colors. This is a deal breaker right now as eacNoh time I use the machine, the more I dislike it. This says it auto adjusts to low light. Mine did nothing. Even worse I could not see the keys at all - even typing on a key to try to wake up the key lights. Horrible product. - Processor. Middling performance. Again, the more I used it, the more I didn't like it. Windows machines with Intel 5 chip seem much more responsive. - Came with about 20% battery charge. Cheap attribute to start ownership. - RAM consumption. This has 16 gigs of ram and shortly after installing whatever could be added from my phone, it was consuming 12 gigsw of ram with one chrome window/tab open. I cannot fathom how mediocre this machine would be with 8 gigs of ram. - Sound. Don't buy this if you expecting great sound. Very average performance here. - This has Google's AI which turns me off. I don't use AI ever and hope I can find a way to uninstall this AI like I have done on my Windows machines. Overall observation. This laptop seems only good if it were to be paired with my phone on a trip where I could settle for limited use and google apps. Thankfully I have a Microsoft 365 account and I can use those online. For the money, I'd rather have a Windows laptop or a MacBook Air base model. I don't see the point of such a limited laptop at this price point except for those who don't expect or need much in the way of a laptop. I'm torn - I like my Amazon tablet that is nearly the same size that I upgraded to Android. Seems as responsive and easier to use for less money.