Customer Ratings & Reviews
- Model:
- ROG CHAKRAM
- SKU:
- 6412922
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the ROG Chakram's wireless capabilities, comfort, and unique joystick feature, with many praising its excellent battery life and customizable RGB lighting. The high-quality build also receives significant praise. However, some users express minor concerns regarding the software's usability.
This summary was generated by AI based on customer reviews.
Must Get
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing mouse. Great feel and also nice customizability.
I would recommend this to a friendgaming mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.overall performance is very good, easy to navigate
I would recommend this to a friendGreat Mouse if you are a gamer who needs the extrA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent mouse I but I dont need the extra sensitivity.
I would recommend this to a friendDecent...when it works
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price and low quality I would recommend staying away from this item. It was great when it worked but as of now it can barely hold a charge
No, I would not recommend this to a friendgood mouse, basic joystick
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse but over priced, joystick isn't that great.
No, I would not recommend this to a friendgood for wired play but Bluetooth is terrible.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being able to switch between wired and wireless on the fly is nice but the Bluetooth response is a bit unreliable. Bluetooth goes to sleep and sometimes you have turn it off and back on to get it to recognize the mouse and while wired play is smooth Bluetooth is laggy.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
I'm truly sorry to hear that your Bluetooth is not working correctly. This is absolutely not the kind of experience we want any of our customers to have. Please ensure to keep your Bluetooth drivers up to date. Have you tried to use it on another unit? If you need technical assistance, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Pros mentioned:Wireless
Unimpressive feature limitations.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this is an excellent mouse. That said; it has wireless qi charging, BUT aura-sync only works when the mouse is plugged in. Which sort of defeats the purpose of getting a wireless charging mouse that is aura-sync enabled...
I would recommend this to a friend NOT LEFT HANDED.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Title is misleading. This is a right handed only mouse. I was about to buy this for a friend who can only use his left hand when I found out the title is wrong. I messaged BestBuy like a month ago and they still haven't updated the info. The mouse works find but marketing it for what its not is wrong.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Chase,
Thank you for sharing your feedback on this model. We're sorry for the incorrect information being listed. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support