Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,319.99
Clearance
The comparable value price is $1,649.99

Customer reviews

Rating 3.4 out of 5 stars with 127 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

60%would recommend to a friend

Customers are saying

Customers love the ROG Gaming Desktop's powerful graphics card and its overall performance for gaming. However, many have expressed concerns regarding its cooling system and the included RAM, citing issues with heat and insufficient capacity. The power supply has also drawn criticism for being underpowered for the system's components. While storage space is generally well-received, some users found the case design to be suboptimal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 127 reviews
  • Cons mentioned:
    Cooling

    Rated 2 out of 5 stars

    Great components, bad case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome parts but the case has no ventilation and the fans are inadequate. This will overheat quickly and I was lucky to realize this early and be able to return it. Overheating will be a problem in this case no matter where this lives. Basic operation creates the sound of motorcycles racing around the inside of the case as the fans attempt to keep up. Glitches and stuttering frame rates reared their heads in the first week.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We're sorry to hear about the unfortunate experience you're haing with the unit overheating and that you had to return it. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
      For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    case look pretty but has bad airflow... too hot...

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this G10CE PC but after evaluating it, I just couldn't. The case is a hot-box due to poor airflow. The one case fan is small, positioned too low on the case (heat rises), and is obnoxiously loud. The CPU and GPU temperatures at idle and under load were so unacceptable that I ultimately decided to return it instead of trying to band-aid the thermal design inadequacies myself. The PC really needs a different case altogether that can move more air through it and also run quieter. The CPU needs a better heatsink, and the 3070 GPU could use more than just one fan on it too. I would have preferred a case with no LEDs and more airflow that didn't broil the components. The best part of the case is the LEDs are pretty and that the GPU has a front bracket so it is mechanically held rather securely. Almost everything else seems like an exercise in cost-cutting that went too far.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JoeShmoe,

      We're sorry to hear about the unfortunate experience you're having with this model. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full throttle. Please ensure the air ventilations are free from obstructions in order to have an efficient airflow for better heat dissipation. While gaming, please ensure no resource-hungry applications are running in the background, this will definitely spike the temperature. The heat or temperature does decreases or normalizes once system resource utilization goes down.
      We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
      For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was terrible. But had bad temp issues. Never buy a prebuilt.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS ROG Gaming Desktop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming PC and has a lot of good options has a good look also to it.

    I would recommend this to a friend
  • Pros mentioned:
    Gpu
    Cons mentioned:
    Ram

    Rated 1 out of 5 stars

    Trash

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the worst pc i have ever bought in my entire life. Cpu and graphics card are the only 2 things that are worth anything. 1 single stick of ram (16gb), the worst cpu fan ever produced by mankind, random garbage motherboard, dumpster fire psu. dont buy even if you have no other choice

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Willis,

      We appreciate you sharing your feedback on this model. This is absolutely not the kind of experience we want any of our customers to have. I will be letting the related department know about this concern for continuous improvements to the product line. However, if you should have any other concerns or feedback feel free to reach out to us at [email protected]. I'll be happy to provide a quick resolution to your case. Thank you for choosing ASUS!

      Best Regards,
      Jonelle,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Quality!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and price. If you're looking for a good monitor this is it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value 1 year ago

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still using this hardware took out apart the motherboard and cpu and put all the components in a new case and still using it today.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Not as bad as the reviews say

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get where some of the bad reviews are coming from, but honestly I have no issues with the PC. It works perfectly fine for gaming, and it isn't overheating or malfunctioning for me. I run some pretty demanding games and still no issues so. Some parts could be swapped out but if you're lazy like me and want something that will work fine right out of the box then this PC is perfect for you. I haven't had any issues with using two monitors either.

    I would recommend this to a friend
  • Pros mentioned:
    Gpu

    Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the price. Runs games very well with no effort. FPS rarely drops below 60 and the cpu stays cool and doesn’t get to hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PreBuild

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Pc works awesome and run everything very well! Only thing I’ve had to upgrade is memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my flight sinulator and it works really good

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    PC Best Prebuilt

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superfast. Nice price. Worked out of the box. Can connect to four monitors.

    I would recommend this to a friend
  • Pros mentioned:
    Gpu, Performance

    Rated 5 out of 5 stars

    Great item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tower so far. Very fast and great graphics. Easy to setup and run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good pc did change the case out but I paid way less than the asking price

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good computer like it a lot runs every thing i want to run good storage good computer over all

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics card blew on me exactly after the warranty expired, which I'm sure was planned, hence why the product is now discontinued, greedy corps.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome Choice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great! Awesome for its price. Really can’t complain. This is my first desktop for gaming and it’s handling the games pretty well. It is a little bit loud but I can get past by that. I would say, if this is your first time getting a desktop, take a look at this one.

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 5 out of 5 stars

    No problem with cooling

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reviewed other reviews before purchasing this unit. Other people have a little concerns about the cooling, However, I don't have any issues so far.

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    Overheated on startup

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get this computer as the specs seemed good for the price. I could not get through startup without it shutting off at seemingly random intervals. The fans seem to be completely missing the components, as they were working very fast to blow cold air. I am returning it, and worried about exchanging it in case the same thing occurs

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's unfortunate to hear about your experience with the unit overheating. This is not the kind of experience we want any of our customers to have. Are you getting a blue screen? Does it shut down exactly after loading up? If you have not returned it, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.


      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    Arrived broken. Got a refund

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS - ROG Gaming Desktop arrived in the mail with a broken fan. We returned it to a nearby Best Buy Store for a full refund.

    No, I would not recommend this to a friend
Sponsored