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Customer Ratings & Reviews

Your price for this item is $1,319.99
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The comparable value price is $1,649.99

Customer reviews

Rating 3.4 out of 5 stars with 127 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

60%would recommend to a friend

Customers are saying

Customers love the ROG Gaming Desktop's powerful graphics card and its overall performance for gaming. However, many have expressed concerns regarding its cooling system and the included RAM, citing issues with heat and insufficient capacity. The power supply has also drawn criticism for being underpowered for the system's components. While storage space is generally well-received, some users found the case design to be suboptimal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-127 of 127 reviews
  • Pros mentioned:
    Gpu

    Rated 4 out of 5 stars

    Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i was kinda nervous after ordering cause of the reviews but i risked and im not disappointed, the extra fan in the back can get loud at times when loading up games but it runs pretty well. I stream using obs and have spotify+ whatever game im running (usually apex) and still run a great fps. So For the most part this is a good starting pc for most, the only con i see for myself is just the fan being pretty lpud, and also it takes a bit to boot up after shut down,for the most part i would 100%reccomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pc love it works well with high graphics would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 1 out of 5 stars

    this is trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not buy this product for the gpu and cpu its not worth it. go to pc part picker and make a 1 thousand times better pc for a little more. the psu is not good its bronze. the ram is a single stick of 16gb. the case looks cheap when you look at it. and the fans age 6 years when you get it. plus it collects dust. and you cant overclock anything. Just dont buy a pc from best buy its unreliable.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Canemstercore,

      We're sorry to hear about the unfortunate experience you're having with this model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
      For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great gaming computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming computer. Supports multiple monitors and provides tones of storage and gaming power for todays games

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    complete trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not but it is really bad for gaming and loud sounds like a plane waitint to take off in game horrible to its only good for apex legends

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Dany,

      It's unfortunate to hear that the unit is loud. This is not the kind of experience we want any of our customers to have. Have you tried to reset the BIOS? I'm happy to assist you, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    Read before buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my pc 80days ago black screen on me idk if its the GPU pr CPU or MB but dont buy go build yourself one

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear SandyFemboy,

      We're sorry to hear that you're experiencing a black screen with this model. Please allow us to make your experince with ASUS a better one. We would recommend that you attempt the steps to reolve this issue.
      For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support
      Troubleshooting: https://www.asus.com/us/support/FAQ/1015583/ Asus

  • Rated 1 out of 5 stars

    DONT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately returning. Very poor performance and FPS Stuttering/drops. DO NOT BUY

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ShwiftT, We appreciate you sharing your feedback on this model and I do apologize for the inconveniences. With an issue such as this I would recommend that you update windows to its fullest and also update the GPU drivers on our support site. You can use the following link as guidance: https://www.asus.com/support/FAQ/1044671/#:~:text=View%20update%20history-,Manually%20execute%20Windows%20Update,start%20to%20download%20and%20install. However, if you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. I'll be happy to provide a quick resolution to your case. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support Asus