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Customer Ratings & Reviews

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Customer reviews

Rating 3.5 out of 5 stars with 46 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

65%would recommend to a friend

Customers are saying

Customers are satisfied with the ROG Gaming Desktop's GPU and overall performance, citing excellent gaming experiences and high frame rates even at high resolutions. However, many customers noted significant issues with the cooling system and the included RAM, suggesting upgrades are necessary. The compact case size also received criticism for limiting upgrade options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 46 reviews
  • Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs hot, bad design, noise extreme from case fan, can not add hard drive or ssd drive. front power switch did not work correctly, Worked for a couple of hours then quit.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Certainly, we understand your disappointment with the desktop. Is it unable to turn on now? If that is the case, please attempt to use a different power outlet. For further troubleshooting, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Cooling

    Rated 4 out of 5 stars

    only a good deal if on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it on sale for $1599, which is an excellent deal. Regular price of $1899 is too expensive for what it is. The GPU is FHR, but only has 2 fans. The big cooling fan on the back of the computer is very cheap, startlingly loud when that fan is running.

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great Value for the Cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing keeping this rig from a 5 star ratings is the case itself. While it is absolutely gorgeous to look at, the airflow is less than desirable, and the small exhaust fan at the rear is incredibly loud. Other than that, this is a great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Gpu

    Rated 3 out of 5 stars

    Not ready out of the box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase a better cpu cooler and upgrade exhaust fan added single fan to front in order to get good Cpu temps

    I would recommend this to a friend
  • Pros mentioned:
    Gpu

    Rated 1 out of 5 stars

    Honestly appalled.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my.... fourth? Time attempting to write a review. I do not know what deal Bestbuy/ASUS runs with each other, but censoring honest reviews via cherry picking the okay-enough ones is terrible business practice. Original reviews were of the parts included, pros and cons ((to which honestly there was only three pros and a mountain of cons)). This one is just disappointment-in-text. -----IF YOU NEED A PREBUILT MACHINE----- Go elsewhere. This one will run you more in the components to make it not self-destruct under a normal workload. -----IF YOU ARE HERE FOR PARTS, AS I WAS TO FIX AN ALREADY ASSEMBLED RIG----- Gut it for what it has and call it a day. With components being more and more scarce due to global shortages it may be the viable way to go about getting some of these parts ((i.e. GPU)), but it isn't the -best- way to go about it if you have time to dig around.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Cody,

      Thank you for your feedback on this model. We're sorry to hear about the unfortunate experience you're having with this model. We would recommend that you reach out to us via email so we can have a discussion about this and find a reolution. For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Gaming pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice pc for good price. Excellent for gaming pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gaming system. I haven’t had any issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m Satisfied with this product for the price I paid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sweet little rig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing already. The 3070 does a great job with visuals. Only thing I’d change is the fact that the rear fan sounds like an old gen ps4 that hasn’t been cleaned since launch date. Is there something I can do that keeps the fan at a steady rpm so it doesn’t fluctuate because when it gets in the high rpm it’s extremely loud.

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    great bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked it up today. Got it started and runs great so far. Will keep an eye on the temps, but great value for the price i got it at.

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 5 out of 5 stars

    PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Runs fantastic. Sometimes loud. Cooling can be better. Overall good though.

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Great Gaming System

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son, he loves it. GREAT values for the money.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get a $5 mouse and keyboard. Best Buy was shocked and gave loaner but I want the one in picture. Customer service blew me off and told me I should of read their website which says same thing. Sounds like jet. Hot too one stick of ram

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's unfortunate to hear that you are not pleased with the Desktop. Is the fan spinning too loud on idle? If during the heavy task, certainly the CPU/GPU will increase and the fan will spin louder. If you wish to investigate this matter, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Fast, Hot and loud Gaming Desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gets really hot and loud unless you take the side cover off.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Digital monster

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best deal I have everything inside this monster

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Change the CHA2 fan other than that it’s a great pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Gaming ROG review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent versatile desktop primarily gaming configuration. Stability in work tested ,graphic adapters capabilities also tested. Could be better but consequently it will cost more. Very good price/benefit ratio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs Up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. I was always a console gamer but this prebuild was well worth the $1600.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Computer for the Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great computer. $300 of off Cyber Monday, what a steal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent PC, Excellent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very well made PC, very quiet while keeping at low temps

    I would recommend this to a friend
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