Customer Ratings & Reviews
- Model:
- G16CHR-I7F4060TiVR
- SKU:
- 6572406
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the ROG Gaming Desktop highly, praising its impressive performance, quiet operation, and ease of setup. Many appreciate the sleek design and the value for the price, particularly highlighting the speed of the SSD and the capabilities of the graphics card. However, some customers expressed concerns about the storage capacity, with some units apparently shipping with less storage than advertised. The size of the case was also mentioned as a potential drawback by a few users.
This summary was generated by AI based on customer reviews.
Great prebuilt
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m usually apprehensive about prebuilts, but this is a solid pc. Got it on sale too, great price for what I got.
I would recommend this to a friendPower-House!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is amazing. I do anything from watching gameplay to playing games ranging from Elden Ring to Kingdom Hearts and this PC hasn't missed a beat. It keeps up with all my multitasking (I constantly have multiple tabs or programs open at once) and hasn't once given me any issues. One thing that surprised be about it is how quiet it is. Normally when you have such a power house machine they tend to be more on the noisy side, but this one barely makes a sound! Very nice. 10/10 would recommend.
I would recommend this to a friend- Cons mentioned:Storage
GOOD
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have had fun with this device the only thig would be the amount of storage isnt quiet enough but that would be something id still be able to fix later
I would recommend this to a friend - Pros mentioned:Performance
Worth the look
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish my review was higher but it did have some problems. 1/3 of the HDMI outputs were functional, 1/2 total storage capacity available. The rest of the PC performs wonderfully, it really puts you in the driver seat. Definitely a nice upgrade that will deliver.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Daniel,
Thank you for sharing your feedback on the ASUS ROG Gaming Desktop and we apologize for the issues you've encountered. To further investigate the problems described, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408029738-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Performance
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this computer multiple times and had hardware problems. First one was DOA(dead on arrival), where the motherboard was faulty and kept crashing after fifteen or so seconds. I trouble shooted it and confirmed it was the motherboard. I returned the computer and reordered it as having a faulty motherboard is rare(which geek squad confirmed when I came back for the second one). The second one had a faulty graphics card, but when I turned it on it was lightning fast for opening applications. It crashed and gave me an error code whenever I tried to play games or videos(which geek squad also confirmed that it was the graphics card). I even tried once again to trouble shoot it as I really didn’t want to have to haul it back to the store and I was in need for a computer for school. It’s a shame both times the computer was broken when I got it. The specs it has and its price point is good, however, the fact I had two faulty computers in a row has left a bad taste in my mouth for ASUS. I also loved the design of the case with the handle and gentle lighting, so I was very disappointed when the second didn’t work. I returned the second one and got a completely different brand which was a downgrade for what I originally wanted but I needed a computer and couldn’t wait any longer for another replacement to get here in two weeks. Waited a whole month to get two faulty computers. The Best Buy workers were great and friendly, just really disappointed in ASUS.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Emerald,
We sincerely apologize for the issues you've faced with the desktop and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2405026005-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Performance
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Exceeded my expectations in every way. I recommend.
I would recommend this to a friend Gaming computer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome gaming PC. I love it. It has windows 11 on it and that's fast, smooth and great to use. It's very simple. The people were very helpful at Best buy in Orange.
I would recommend this to a friend- Pros mentioned:Performance
Amazing Performance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed this for my research needs and it is buttery smooth! No hiccups, no problems just performance.
I would recommend this to a friend - Pros mentioned:Performance
Good!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it’s has been working great since purchasing! I have 0 complaints
I would recommend this to a friend Great gaming desktop that is liquid cooled
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy this desktop. It is very quiet (thanks to the liquid cooling) and there is no lag when I am playing space marine 2 online. Great purchase!
I would recommend this to a friendGreat Parts for price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting aio cooling with 14th gen i7 and 4060 ti is a steal for this price
I would recommend this to a friend- Pros mentioned:Performance
Great computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer right out of the box. I had no issues
I would recommend this to a friend ASUS - ROG Gaming Desktop - Intel Core i7-14700F -
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a desktop on black Friday. It was supposed to be delivered 12/11/2024. It never showed up and we ended up canceling it. We decided to try it again (with a different desktop because the other one wasn't avail) this one actually came 3 days later and has been just fine. While we are disappointed that we didn't get the first one we wanted, this was will do the job
I would recommend this to a friendVery Pleased
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer, no way i could build one to this level without spending at least $1,000 00 more. The "open box" option saved me even more money and honestly nothing about it looked opened, ever. Very pleased.
I would recommend this to a friendBest gaming pc for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best bang for your bick when it comes to gaming pcs. I run iracing flawlessly with excellent graphics and audio on a samsung 60" oled
I would recommend this to a friend- Pros mentioned:Speed
Great Computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice computer. Works great, seams fast and the fans are super quiet. Can barely tell the computer is on. Well done by ASUS
I would recommend this to a friend Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product arrived quickly and safely. We are using it without any problems. We recommend it.
I would recommend this to a friendASUS ROG gaming desktop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was right. It will do what I need to do (no gaming here). Still setting it up.
I would recommend this to a friend- Pros mentioned:Performance
Recommended
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for both gaming and businesses multi tasks. Good interface and very responsive.
I would recommend this to a friend - Pros mentioned:Performance
Bang for your buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pc is designed and built with high performance parts for the lowest possible cost.
I would recommend this to a friend