The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 241 reviews
Rated 5 out of 5 stars
Gaming laptop
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent, runs everything well. Got it to play total war with some rad mods and it kills it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Laptop had a bad battery when I purchased it. I diagnosed it myself as I know about computers. Purchased as an open box and took it into best buy the following day to have them check it and replace the battery. They told me they wouldn't replace the battery and if I wanted the laptop I just spent close to $2,500 to work I needed to pay for it to be fixed. Understandably I got upset and left and bought a battery swapped it myself. WORKS LIKE A DREAM NOW! This review isn't a reflection of the product as the laptop is great! However best buys customer service is complete GARBAGE. If I hadn't disclosed the battery was bad and just returned it they would've taken it and given me my money back however I just wanted them to fix it as I wanted to keep it. Avoid the Best Buy in arden fair, CA the geek squad team there is horrible and 0 knowledge on electronics as well as the staff and management is horrible.
We do understand your dissatisfaction with the quality of your recent customer service experience from your vendor and the inconvenience this may have caused. If you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 5 out of 5 stars
Good product overall
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Screen quality is good, overall performance is excellent in my opinion, good for professional and gaming use. Definitely worth the investment.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop for gaming. Not very portable because it's 18inches but easy enough to move around if needed. Good display, okay sound, nice power for what it has packed in it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is an amazing laptop. I have love the Side vents and bottom vents for air intake. I just prefer the one with the Mini LED panel. Phenomenal performance not as bad with overheating because of how they did the ventilation.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Whenever I am about to play a game, a nvidis window pops up from right bottom corner, and laptop freezes for 4-5 seconds. Could not find a way to fix it. Honestly this is my first time using ASUS, I did not like that laptop is mostly plastic material. Makes it look like a low budget laptop. Maybe Scar series are better about. So If I had a chance I would buy some other laptop but can’t refund the laptop because I am leaving USA. I hope the warranty will be valid international.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great price for a 2025 state of the art laptop gaming and video editing with expansion multiple Thunderbolt 5 ports. 3 x USB-A 3.2, 2 x USB-C 4. I own a 2025 Alienware 18 area 51, and I like this Asus better!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Seems like a pretty powerful rig. There are aome features I miss from my MSI gaming laptops, mostly ease of access stuff. But I maybe just need to get used to it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Laptop is very nice don’t regret it at all, it’s strong at anything you throw at it, only problem I’m having is the cpu it get very hot like a little bit above normal cpu temps which causes bottle necking sometimes even with a laptop cooling pad. That’s the only reason this is 4 stars
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop is very powerful and handles many games smoothly with good performance. When combined with a cooling pad, the temperature stays quite cool even during long gaming sessions. Overall, it’s a great choice for both gaming and everyday use.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely a beast of a machine currently my daily gaming machine. Beautiful 18in screen and can handle any game at max settings that I have thrown at it so far. The quality of the laptop is definitely a premium device.