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Customer reviews

Rating 4.5 out of 5 stars with 241 reviews

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  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 241 reviews
  • Rated 5 out of 5 stars

    Gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, runs everything well. Got it to play total war with some rad mods and it kills it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE CUSTOMER SERVICE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop had a bad battery when I purchased it. I diagnosed it myself as I know about computers. Purchased as an open box and took it into best buy the following day to have them check it and replace the battery. They told me they wouldn't replace the battery and if I wanted the laptop I just spent close to $2,500 to work I needed to pay for it to be fixed. Understandably I got upset and left and bought a battery swapped it myself. WORKS LIKE A DREAM NOW! This review isn't a reflection of the product as the laptop is great! However best buys customer service is complete GARBAGE. If I hadn't disclosed the battery was bad and just returned it they would've taken it and given me my money back however I just wanted them to fix it as I wanted to keep it. Avoid the Best Buy in arden fair, CA the geek squad team there is horrible and 0 knowledge on electronics as well as the staff and management is horrible.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear TimothyStone,

      Thank you for your feedback.


      We do understand your dissatisfaction with the quality of your recent customer service experience from your vendor and the inconvenience this may have caused. If you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.


      Thank you for choosing an ASUS product.


      Regards,


      Rodel

      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Good product overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen quality is good, overall performance is excellent in my opinion, good for professional and gaming use. Definitely worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Gaming Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for gaming. Not very portable because it's 18inches but easy enough to move around if needed. Good display, okay sound, nice power for what it has packed in it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop/Desktop Replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing laptop. I have love the Side vents and bottom vents for air intake. I just prefer the one with the Mini LED panel. Phenomenal performance not as bad with overheating because of how they did the ventilation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is made for gaming. It can run heavy games like Cyberpunk or Warzone very smoothl

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good, but..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I am about to play a game, a nvidis window pops up from right bottom corner, and laptop freezes for 4-5 seconds. Could not find a way to fix it. Honestly this is my first time using ASUS, I did not like that laptop is mostly plastic material. Makes it look like a low budget laptop. Maybe Scar series are better about. So If I had a chance I would buy some other laptop but can’t refund the laptop because I am leaving USA. I hope the warranty will be valid international.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Igualar precio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All excelent . Im very happy. Need look new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best State of the Art Gaming !and Video editing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a 2025 state of the art laptop gaming and video editing with expansion multiple Thunderbolt 5 ports. 3 x USB-A 3.2, 2 x USB-C 4. I own a 2025 Alienware 18 area 51, and I like this Asus better!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly happy with it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a pretty powerful rig. There are aome features I miss from my MSI gaming laptops, mostly ease of access stuff. But I maybe just need to get used to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is very nice don’t regret it at all, it’s strong at anything you throw at it, only problem I’m having is the cpu it get very hot like a little bit above normal cpu temps which causes bottle necking sometimes even with a laptop cooling pad. That’s the only reason this is 4 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS ROG STRIX G18

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best la[yp[ anyone could want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful Gaming Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful Laptop for gaming recommanded to buy it..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Asus gaming laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer but dont expect to take it anywhere away from a plug outlet. About an hour on any game and it needs plugged in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OH MY GOODNESS!!!!! One of the best laptops that I ever bought. Anything can be done with this laptop. Outstanding product!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ONE OF THE BEST LAPTOPS IVE TESTED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing, strong and an all around beast for ANY TASK!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very powerful and handles many games smoothly with good performance. When combined with a cooling pad, the temperature stays quite cool even during long gaming sessions. Overall, it’s a great choice for both gaming and everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Runs games very well at max settings. Will not have to update hardware with these great specs for a very long time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charging stopped working

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging stopped working 2 months after purchase. Needed to do an exchange for thesame laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a ROG STRIX BEAST

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a beast of a machine currently my daily gaming machine. Beautiful 18in screen and can handle any game at max settings that I have thrown at it so far. The quality of the laptop is definitely a premium device.

    I would recommend this to a friend
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