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Customer Ratings & Reviews

Your price for this item is $2,599.99
The comparable value price is $3,059.99

Customer reviews

Rating 4.5 out of 5 stars with 160 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 160 reviews
  • Best Buy Employee

    Rated 4 out of 5 stars

    Meh

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say it is good, but unfortunately the unit I had would freeze and stutter during gaming. Could have been a defective unit, but besides that everything was phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good machine .

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The temperatures make it worth the purchase. The 5090 has gotten temperature high temperatures but the 5080 is the sweet spot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but too expensive for and ips display and all plasfic build. The other the Scar has mini led display, that i recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am adjusting to Windows 11, the speed of the computer is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swems like a powerful system however like the defaint it has too much power for such an compact system constantly overheats without throttle stop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been great for gaming.. no lagging and it’s very smooth!! I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive laptop but worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop so far, will update as I spend more time with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She's my girl! Anything i throw at her she ears it up flawlessly. Top tier high end laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerfull

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got rtx 5080 version and it can easily play on 1600p ultra settings with no stuters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best machine. All personal on store very very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. If you want FAST, this is it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS - ROG Strix G18 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, powerful. I run VR games as well. It has the RTX and storage requirements I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You get what you pay for!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get exactly as advertised, strong high end machine. The plastic is a bit underwhelming, however, the laptop is a beast. Recommended if you don't care about OLED screens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    50/50

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad laptop but it had a lot of issues with the bios and configuration sometimes the internet icon disappeared and come back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I would prefer a strix scar 18 though but best buy doesn't have it available right now. It's worth the price and I love the new design from ROG this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the pad!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what I was expecting. It's big but that's ok.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Multiple exchanges same issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this twice for the same issues horrible popping/crackling audio to the point i couldn't hear anything updated all drivers and looked for any solution just no fix available brought my first one back had to have another shipped in from out of state got it in and had the exact same issue again tryed all the fixes I could think of but ultimately Ihad to swap it out for a different brand all together. Very disappointed i actually really liked the way this one looked, loved the bigger size and the graphics and features.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear BENJAMINL,

      We sincerely apologize for the repeated audio issues you experienced with the ASUS G815LW Gaming Laptop. We understand how frustrating it must have been to encounter persistent crackling and popping sounds, especially after multiple attempts to resolve the problem and even replacing the unit. Your feedback is extremely important to us and will be shared with our product and engineering teams for further investigation.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2507030258-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Graduation gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for sons graduation gift and had excellent customer service on choosing the best option for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it and for the gaming he is really enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Abc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop, but a little bit hot for cpu when it goes max

    I would recommend this to a friend
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