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Customer Ratings & Reviews

$3,299.99

Customer reviews

Rating 4.5 out of 5 stars with 220 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the ROG Strix G18 gaming laptop for its excellent overall performance and smooth, fast processor. The cooling system and upgradability are also appreciated, along with the great port selection. However, some customers find the battery life to be inadequate, the fan noise to be loud at full speed, and the weight to be a downside, while others find the keyboard lighting to be somewhat unnecessary.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 220 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Runs games very well at max settings. Will not have to update hardware with these great specs for a very long time!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    TERRIBLE CUSTOMER SERVICE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop had a bad battery when I purchased it. I diagnosed it myself as I know about computers. Purchased as an open box and took it into best buy the following day to have them check it and replace the battery. They told me they wouldn't replace the battery and if I wanted the laptop I just spent close to $2,500 to work I needed to pay for it to be fixed. Understandably I got upset and left and bought a battery swapped it myself. WORKS LIKE A DREAM NOW! This review isn't a reflection of the product as the laptop is great! However best buys customer service is complete GARBAGE. If I hadn't disclosed the battery was bad and just returned it they would've taken it and given me my money back however I just wanted them to fix it as I wanted to keep it. Avoid the Best Buy in arden fair, CA the geek squad team there is horrible and 0 knowledge on electronics as well as the staff and management is horrible.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear TimothyStone,

      Thank you for your feedback.


      We do understand your dissatisfaction with the quality of your recent customer service experience from your vendor and the inconvenience this may have caused. If you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.


      Thank you for choosing an ASUS product.


      Regards,


      Rodel

      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    The must have computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I had anticipated - the speed and ease of use is ten times what my old Asus displayed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ASUS - Rog does it again . *Update the BIOS*

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer , will do everything anyone wants. Make sure you update the BOIS before doing anything .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s a ROG STRIX BEAST

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a beast of a machine currently my daily gaming machine. Beautiful 18in screen and can handle any game at max settings that I have thrown at it so far. The quality of the laptop is definitely a premium device.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great pc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best gaming laptop ive had,fast ,powerful and looks great

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Everything I need and More!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First gaming laptop since 2010 and I have to say it is definitely worth it. Battery life is kinda eh but I use mine plugged in most of the time.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellant laptop very happy and loving the speeds and features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 5080 Gaming Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming laptop for the price. Got a great deal on an open box!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good value to performance laptop, feels good, plays flawlessly every triple A games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing super screen and super fast laptop for gaming and work!..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance on videogames, and movies , 240 hz awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    perfect for my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love everything about it cant ask for better. fused alienwares over the years and this is the first asus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming Laptop I've Had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop, it's so much better than my previous ASUS gaming laptop. I love the RGB lighting and I didn't know it would go full around the laptop as I had only seen online reviews and didn't see the laptop in person. It runs very smooth and provides me enough storage to do all the things I want. I love that you can also upgrade the storage. I'm still learning so much about the laptop and I don't regret the purchase at all!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Powerfull

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got rtx 5080 version and it can easily play on 1600p ultra settings with no stuters

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used Laptop Asus Rog Strix G18 18' Inches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big Screen, Audio is Kinda bad, It is nice as a work laptop but you can game I guess?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She's my girl! Anything i throw at her she ears it up flawlessly. Top tier high end laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very astonishing product. Very large screen. Best tier graphic cars

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great device crushes all AAA games. Display could only improve if oled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to upgrade runs fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    huge screen. it's a shame they don't make 18 inch oled panels

    I would recommend this to a friend
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