Customer Ratings & Reviews
- Model:
- GU603VI-G16.I74070
- |
- SKU:
- 6572582
Customer reviews
Rating 4.5 out of 5 stars with 390 reviews
(390 customer reviews)Rating by feature
- Battery Life4.2
Rating 4.2 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the ROG Zephyrus G16's overall performance, battery life, and portability, with many appreciating its lightweight design and fast refresh rate. While the laptop generally receives positive feedback, some users have expressed concerns regarding fan noise and heat. A few others feel that the storage capacity could be improved and have mentioned issues with connectivity.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Would not recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have loved ASUS for quite a while. I bought this one, because my old ASUS was taking forever with emails, internet related items, and more. I thought the computing power on this computer would make everything faster. This computer is not as good as my last ASUS. Beyond that, it is slow, has the same issues the old ASUS had. All I use this for is Work, Excel, Adobe, Outlook and Zoom.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Carlaholic,
Thank you for sharing your experience with the ASUS GU603VI laptop. We're sorry to hear that it hasn't met your expectations, especially given your long-standing support for ASUS products. Your input will be shared with our product team for further review.
To help improve system responsiveness, we recommend reviewing the steps in our system troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2407014413-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly -  https://www.asus.com/support/faq/1042398/
Rated 5 out of 5 stars
Worth the buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little heavy, doesnt overheat, amazing screen quality. In love with it, using it as a work computer & game casually , very straightforward.
I would recommend this to a friendRated 5 out of 5 stars
G16 Zenphyrus ROG
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over the G-16 Zephyrus is a very good laptop i play high end games so the 16gigs of ram is on the low side it boots fast and gives me mid range frames i will be putting in 32gigs more ram and a 1gig M.2 the 512 M.2 it comes with will not last long in 2024. So upgrading is a must if you want to push thing more.
I would recommend this to a friendRated 4 out of 5 stars
Good Laptop, some weird issues thought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice laptop, runs loud but is cool if you tune the settings right. Had weird issues with the keyboard randomly not working but it fixes itself after some time.
I would recommend this to a friendRated 5 out of 5 stars
Solid specs for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs every game on high without issue, do yourself a favor and remove all the ASUS bloatware. Was really easy to remove bottom panel and add second M.2 drive. Can only install one RAM module, the other is soldered to the motherboard.
I would recommend this to a friendRated 5 out of 5 stars
Great Laptop handles everything great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Laptop handles everything great...could have better cooling as it does get a bit hot, hotter than i remember my 3070 Zepyhrus getting but not too bad Otherwise its perfect
I would recommend this to a friendRated 5 out of 5 stars
Asus ROG Zephyrus G16 Review
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is great but I would recommend upgrading another stuck of ram to get the best experience as it comes with only 1 stick of 16gigs. Still going strong after 7 months
I would recommend this to a friendRated 5 out of 5 stars
Awesome labtop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The labtop is awesome! Between the lights and the super fast system. Deff recommend
I would recommend this to a friendRated 5 out of 5 stars
Awesome computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop beautiful color and screen resolution is great you’ll for sure need some extra fan to keep it cool but other than that it’s awsome
I would recommend this to a friend- Cons mentioned:Storage
Rated 1 out of 5 stars
Tried 3 of them
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really tried to give this laptop a chance. Tried 3 different ones!!. 1. First one I tried was an open box one. It was working fine, but when I tried to register it for the warranty, I wasn't able to because the person who returned it had registered. I tried talking with ASUS to provide a receipt and at least get a partial warranty, but no luck. 2. I bought a new one then. I was very happy with it since it has an open slot for RAM and Storage expansion, so I went ahead and did that. I had no issues with the RAM, but I had issues with the additional storage not always appearing after turning the computer on. Or sometimes disappearing after. I was able to figure out that the drive was only disappearing whenever the laptop was plugged in to the charger. I tried a different NVME drive to make sure that it wasn't defective, but had the same issues. I checked the BIOS to make sure the drive was being recognized (it was) and I initialized the drive manually as well. 3. I returned that one and got a another one (New). This time, I'm still having the same results with the Nvme drive, and on this one, the dedicated graphics card is not recognized. I checked the BIOS and could see that it recognized the hardware, but was the OS loaded, nothing. Couldn't even open nvidia's control panel because it did not recognize that the hardware was installed.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Polo,
Thank you for your comment.
We certainly understand your disappointment and the inconvenience this may have caused if you are having issues with a third-party NVMe SSD. To resolve the issue, please check if the SSD meets the system requirements of the laptop. Check if Windows is up to date, and the chipset driver, Hotfix and BIOS posted at:  https://rog.asus.com/us/laptops/rog-zephyrus/rog-zephyrus-g16-2023-series/helpdesk_download/ were installed. If you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 5 out of 5 stars
Great laptop at a good deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up this laptop on sale for 500 dollars off and its been a great deal. Specs werent great but I uograded the ssd and the ram and now its a beast:
I would recommend this to a friendRated 5 out of 5 stars
Fantastic gaming laptop!! Best of the best!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a lot of research we decided to go with this gaming laptop. It ticks every box a gamer is looking for. Easy to set up and the price was good for all the specs it had. I would highly recommend!
I would recommend this to a friend- Cons mentioned:Fan noise
Rated 3 out of 5 stars
Gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fans sound like an airplane and they do not cool at all. Keyboard is bad and very sticky keys.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Penny,
We sincerely apologize for the fan and keyboard issue you're experiencing with the ASUS ROG Zephyrus G16 Gaming Laptop and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2407014413-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Overheating and Fan issues -  https://www.asus.com/support/faq/1015064/
[Notebook] Troubleshooting - Built-in Keyboard Issues - https://www.asus.com/support/faq/1015071/
Rated 5 out of 5 stars
Fantastic Workhorse and Gaming Companion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is a beast! Great frame rates in modern titles.
I would recommend this to a friendRated 5 out of 5 stars
Amazing product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its really good and worth the price , the laptop quality is really good and looks flagship laptop
I would recommend this to a friendRated 5 out of 5 stars
Pretty good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it for a few months now I like it, but the only bad part is the battery. They battery lasts for 5 hours but charging it only take an hour.
I would recommend this to a friendRated 5 out of 5 stars
GREAT LAPTOP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean it’s an Rog so my expectations was high and it was up to my expectations. Tbh the sound quality is great.
I would recommend this to a friend- Pros mentioned:Battery life, Overall performance, PortabilityCons mentioned:Fan noise
Rated 5 out of 5 stars
Born to GAME
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initial Impressions: It can handle games better than my desktop. This is a portable gaming laptop with a sleek look and a lot of power behind it. Features / Specs: ● Screen: 16" FHD, 165Hz ● Processor: Intel 13th Gen Core i7 ● Memory: 16GB ● Graphics: NVIDIA GeForce RTX 4070 ● Storage: 512GB SSD ● Color: Eclipse Gray Performance: This laptop is a powerhouse. Whether you're diving into long gaming sessions or tackling heavy-duty tasks, the combination of the Intel 13th Gen Core i7 and RTX 4070 GPU makes everything run smoothly. Display: For me, the 16-inch Full HD screen is a great size to game and watch videos on. The colors pop and the 165Hz refresh rate is great for any fast-paced game. It’s smooth and responsive, but it's not very bright. It also doesn’t dim as low as I would like. Design: I like the Eclipse Gray finish and the dotted design. It looks sleek, subtle and stylish without screaming "gamer". Plus, it's surprisingly light and thin for such a powerhouse. Small enough to toss in a medium sized bag and take anywhere. Features: The keyboard comes with customizable RGB lighting, which adds a fun touch. It's got all the ports you need: HDMI, 2x USB-A, 2x USB-C, Headphone Jack, Ethernet port, and power lock. The cooling system keeps everything running cool, even during long gaming sessions, but it does create a bit of noise (not much of a problem to me) Battery Life: For a gaming laptop, the battery life is pretty decent—around 8 hours depending on what you're doing. It's enough to get through a day of work or school with some gaming breaks in between, though you'll want to plug in for those longer gaming sessions. Pros: ● Powerful Intel 13th Gen Core i7 processor ● NVIDIA GeForce RTX 4070 GPU ● Good looking 165Hz refresh rate display ● Sleek design ● Portable enough to bring in a bag ● Customizable RGB keyboard ● The track-pad feels smooth to glide on. ● The screen opens up around 180 degrees, basically standing vertically straight up. Cons: ● Heavy gaming use battery life could stand to be longer. ● Fan can be noisy. ● The keyboard feels a bit squishy. I personally prefer mechanical keyboards. ● The track-pad tactile press needs a lot of force to use, but there is also the touch press. Extra Details: ● I have the M1 16” Mac Book pro and this is about the same weight and size, just a little bit thicker. ● The Charging port is on the middle-left side. I would prefer to have the port more towards the back to have less wire hanging out. ● The screen brightness is decent, but I wish it could dim further down for dark space operation. ● Comes with a decent but bulky 240W charger. Wish-list: ● Higher resolution screen / OLED / HDR ● Quieter Fans ● Larger internal SSD space, (at least 1TB). General Thoughts: (overall) If you consider yourself a gamer and want a laptop that delivers powerful performance without sacrificing style or portability, the ASUS ROG Zephyrus G16 is a great choice. It’s an investment, but you're getting premium features and performance that can handle anything you throw at it. This can keep you gaming happily for years to come.
I would recommend this to a friend Rated 5 out of 5 stars
Lenovo computer purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, great price and especially great help by customer service in the computer area. I deeply appreciate and highly recommend Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grandson loves it. Does what he was expecting. Easy to set up snd use.
I would recommend this to a friend










