Customer Ratings & Reviews
- Model:
- RT-AX82U V2
- SKU:
- 10763802
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Frustratingly bad
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It constantly needs to be rebooted to improve WiFi performance, and has completely froze up at least twice in 6 months. Asus routers used to be reliable, now they are as useless as Netgears.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JDecker,
We apologize for the connectivity issues you're experiencing with the ASUS RT-AX82U V2 Router and the inconvenience this may have caused. This is not representative of our typical product quality. To resolve the issue, please refer to the troubleshooting steps in the FAQ below. If the problem continues, don’t hesitate to contact our support team at https://www.asus.com/us/support/CallUs for further assistance or repair services.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2305049616-0027" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] WiFi signal is often disconnected - https://www.asus.com/support/faq/1030641/
works for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great, what else can i say, it does what its designed for
I would recommend this to a friendDefinitely recommend this ASUS Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced a decent WiFi router with this ASUS router. It works very well and every device connects instantly. We immediately noticed a difference with this new router. It works very well with our gaming devices like Oculus with no hesitations! It is definitely worth the money. Even the software is easier to understand.
I would recommend this to a friendGreat buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for the price. 0 lag for both gaming and streamin
I would recommend this to a friendGreat router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router is pretty amazing. Easy interface to use and understand.
I would recommend this to a friendNice router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and looks awesome Good value… would recommend
I would recommend this to a friendGaming router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dual band wifi 6 gaming router works real well.
I would recommend this to a friendEasy to install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A sales rep recommended for my needs and is better than I expected
I would recommend this to a friendSpend the extra money-it's worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Have over 20 devices connected and internet is still fast.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we needed for making our internet faster
I would recommend this to a friendGreat!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!! Glad I made this purchase. No complaints.
I would recommend this to a friendHard setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking but hard to set up. Instructions very hard to follow still not set up yet.
No, I would not recommend this to a friendA pro level router at a Casual price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent WiFi 6 Router that does extremely well for what it is for. The app from ASUS is amazing. it is simple to use, and configures individual ports as needed. WIFI is also controlled for it but has so many options for pro and casual users.
I would recommend this to a friendlooking good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still working great, has never caused a problem. ok
I would recommend this to a friendgood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best gaming router ever love the rgb good wifi works really good
I would recommend this to a friendLove it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick, easy set-up. Really good range, no issues at all. Great upgrade!
I would recommend this to a friend
Ok gaming router
|Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went out after a year but was good till that point, nothing special besides the rgb lighting.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Yeebodee123,
We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. We hate to disappoint you with your unit stopped working and we would definitely appreciate your consideration in allowing our service center to honor the warranty you were provided. If you should have any other concerns or feedback feel free to reach out to us at [email protected]. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2105041787-0030) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
Better Than Nighthawk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, My nighthawk Quit work and this works better
I would recommend this to a friendHighly recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and no issues since. Very fast with 15 devices connected.
I would recommend this to a friendSuper fast
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Works perfect. Nice upgrade to my home! 2 thumbs up.
I would recommend this to a friend
