Customer Ratings & Reviews
- Model:
- RT-AX82U V2
- SKU:
- 10763802
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Lemon
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Router worked good for the first few months. Now the wifi goes in and out and the wired connection is dropping at random times
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Allen T,
We're sorry to hear that the ASUS RT-AX82U V2 Router WiFi signal often disconnects and we apologize for the inconvenience caused. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2305049616-0016" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1030641/
Not a Geek
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two different Asus RT-AX82U failed to connect to WIFI from CenturyLink modem C4000BG.
No, I would not recommend this to a friendWorth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome router, pricey but definitely worth it if your looking for great signal for gaming or anything else that needs heavy bandwidth.
I would recommend this to a friendOkay, could be better.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better connection/speeds than my older one. But not sure the value of the lights in the front. Also, would be nicer if the router stood up and assumed a smaller footprint. No need to have it spread out all over my counter.
I would recommend this to a friendRobust and reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very robust and reliable router. Would recommend for security, business or gaming purposes.
I would recommend this to a friendIoT Devices Never Stayed Connected
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My IoT devices never stayed connected, they kept dropping.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear BeBetter,
We certainly understand your disappointment and the inconvenience this may have caused.
If your IoT devices never stayed connected, please verify the devices connecting to the router are working properly and within range to the router, the router is within 30 feet to the ISP's modem, if not wired by a network cable, and ISP's internet service or connection is working properly or stable.
If you need more information or further assistance with the warranty for the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
High powered and dependable!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for reaching every corner of our 900 square foot town home with seamless WiFi access.
I would recommend this to a friendWiFi 6
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has worked as I've needed best feature of all is the gaming priority set up. Haven't had many issues but device has reset itself twice so far.
I would recommend this to a friendWorks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great at my son’s apartment! He does lots of gaming and it has worked without any problems.
I would recommend this to a friendNice router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good router so far so good haven't had any connectivity problems. Definitely better than the AX3000 i had.
I would recommend this to a friendNice.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had any issues. A lot of advanced features to play around with to secure network. App for router makes for an easy setup.
I would recommend this to a friendSchweeeet router!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome router! Paired it with my older Asus AC3100 using AI-Mesh and extended my netwrk beautifully. No more weak signals in the garage.
I would recommend this to a friendGreat experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Great service. Easy checkout at store. Sales associate very knowledgeable.
I would recommend this to a friendBad default config, and too far into the future
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router is a bit too far ahead in time. WPA3 and some of the latest Wifi enhancements are not usable for the home. A LOT of modern devices cannot connect to this when you enable it. You have to disable almost all of the latest features to get this to work in a connected home (TV, Smart bulbs, some laptops/desktops, etc.) On initial setup, two things stood out: 1. It starts with an open network. Please make a default network and put a password on it. 2. This started with the subnet of 192.168.50.0/24. Please do not do this ever again. There is nothing wrong with either 192.168.0.0/24 or 192.168.1.0/24
No, I would not recommend this to a friendASUS-RT-AX82U Wifi Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. Was able to provide y 2-story 1,300 sq. ft. townhouse with coverage all around.
I would recommend this to a friendpretty blue light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not easy for me to set up my fault not the router.I have had other routers that were easier to set up.
I would recommend this to a friendASUS gaming router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect no lag. App works perfect away from home for kid control shutting on and off Wi-Fi once chores are done.
I would recommend this to a friendAsus Router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router no only works amazing it has a space age look to it so everyone knows you have the most up to date technology.
I would recommend this to a friendExcellent product for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to reboot the device from time to time, but love the AIProtection it offer with no subscription. These are the kind of service which you normally need to pay for on the enterprise grade firmwall.
I would recommend this to a friendGreat WiFi -6 router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup. Love the gaming port, first time my Xbox has had an open gaming port for Call of Duty since modern warfare. Works great.
I would recommend this to a friend
