Customer Ratings & Reviews
- Model:
- VG28UQL1A
- SKU:
- 6482012
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the TUF 28” monitor's picture quality, HDMI ports, and refresh rate as exceptional features, frequently praising the sharp graphics and smooth gameplay at high resolutions and frame rates. However, some users reported issues with screen lines and dead pixels upon receiving the monitor. Overall, the positive feedback on visual performance and connectivity outweighs the negative experiences with screen defects.
This summary was generated by AI based on customer reviews.
Best Gaming monitor
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly Recommend if you’re into gaming my gaming performance has been better ever since I’ve used this monitor
I would recommend this to a friendASUS 4K Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor. Used with a PS5 specifically to play CoD @4K 120fps. Game changer for me.
I would recommend this to a friendAsus Rocks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My PS5 is used on this monitor. It gives a whole new experience as to what the PS5 is capable of in its graphic capabilities. The game play is fast and fluid!!!!
I would recommend this to a friendAwesome screen!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with the ps5. Love all the hdmi ports. Kind of want to get a second one.
I would recommend this to a friendGreat Buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor for console gaming, bought it when I first purchased my series X. No issues
I would recommend this to a friendASUS - TUF 28” Fast IPS 4K 144Hz HDMI 2.1 1ms
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works as described, but should be cheaper.
No, I would not recommend this to a friendGreat Monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and mounted up to my dual stand easily. It is nice to have the HDMI 2.1 also.
I would recommend this to a friendPicture Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use the HDMI Cable for highest resolution and proceed very carefully when you unbox.
I would recommend this to a friendBest monitor
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best monitor I ever got so far everything is been good with the monitor
I would recommend this to a friendGreat monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor runs great. It is definitely a quality 4k monitor at a decent price.
I would recommend this to a friendBest monitor ever
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice monitor the quality of the image is insane and very responsive
I would recommend this to a friendGood for money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good monitor for the money. The sleep is is now fixed. Just need to update the firmware to v30
I would recommend this to a friendAsus 4k
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently purchased this monitor and so far it has been great for me.
I would recommend this to a friendBroken
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It had an issue where there would be vertical lines across the whole display at random times and sometimes it wouldnt recognize the input. I tried different cables, settings, refresh rates, everything. Nothing fixed it. It was good when it worked though, easy to set up, 4k 144hz worked just fine on hdmi 2.1. If you happen to get a unit that isnt defective it would be a good monitor overall.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear James,
We are sorry to hear about the line issue that you have been experiencing on your ASUS monitor. This is definitely not the norm and is not the quality to expect from ASUS products. We recommend returning the monitor to Best Buy for a replacement if you are still within their return window. If not, please reach out to our support for warranty assistance. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2207036557-0006" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Great Overall Project
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Project Would recommend to my gamer Friends!!
I would recommend this to a friendAmazing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I mostly play Warzone and this monitor is amazing. Glad I finally spent the money
I would recommend this to a friendMeh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was okay. I like my picture quality to be bright and vibrant and this monitor wasn’t able to do that. I used for gaming with my Xbox Series X.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on this product. We understand that it didn't meet your full expectations, and we sincerely apologize for that. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Your feedback will be forwarded to our Product team for review in order to enhance the product line.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2112047227-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast delivery, easy self install , reliable monitor, HDMI 2.1 , 4k gaming and auto VRR .
I would recommend this to a friendNo problems here
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as discribed & elevated my gaming lifestyle.
I would recommend this to a friendAsus review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theres to much gohsting when moving around and back light bleed it almost looked like a drag effect where the monitor couldnt catch up to the move ment on screen went with the lg instead 950 b instead
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear about your multiply issues with the monitor. This is not the kind of experience we want any of our customers to have. Have you tried to turn down the resolution? What you've experienced was not intentional and this was a random case. If you have any concerns or wish to resolve this matter, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support