Customer Ratings & Reviews
- Model:
- VG28UQL1A
- SKU:
- 6482012
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the TUF 28” monitor's picture quality, HDMI ports, and refresh rate as exceptional features, frequently praising the sharp graphics and smooth gameplay at high resolutions and frame rates. However, some users reported issues with screen lines and dead pixels upon receiving the monitor. Overall, the positive feedback on visual performance and connectivity outweighs the negative experiences with screen defects.
This summary was generated by AI based on customer reviews.
Asus review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theres to much gohsting when moving around and back light bleed it almost looked like a drag effect where the monitor couldnt catch up to the move ment on screen went with the lg instead 950 b instead
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear about your multiply issues with the monitor. This is not the kind of experience we want any of our customers to have. Have you tried to turn down the resolution? What you've experienced was not intentional and this was a random case. If you have any concerns or wish to resolve this matter, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Gaming monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont recommend this is over kill and fornthe price its not that much of a difference from a 1440 from my opinion
No, I would not recommend this to a friendNot pleased
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You HAVE to use one of their special “gaming” image modes, and all of them are ugly. Even the best option has a red tint to it, making everyone look like they’ve got sunburns. Very upset that I paid this much money for such poor image quality. But the frame rate is nice I guess.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear David,
We're sorry to hear about the unfortunate experience you're having with the display on this model. Please attempt the steps in the FAQ below to reolve this issue. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Troubleshooting: https://www.asus.com/support/FAQ/1013113/
Great for XBSX
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Playing on XBSX: 4k 120hz is amazing and is the reason I bought this monitor Colors are crisp, and I there is no tearing /blur
I would recommend this to a friendWorth it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor, perfect amount of HDMI/Display ports, and the picture is crisp.
I would recommend this to a friendSeries X
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome monitor for series x and PS5. The color takes some time to get used to.
I would recommend this to a friendVG28U
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing monitor sharp graphics would recommend to anyone
I would recommend this to a friendDead pixels within one month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great for a month, but then started showing dead pixels, conveniently just after the return period lapsed. Avoid this monitor, it's really low quality.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nathan,
I'm sorry to hear about the dead pixels on the screen. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional and this is a random case. You can review the pixel acceptance detail below and for further information, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to give a quick resolution to your case. Your feedback is essential as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
testing monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent picture except vertical lines appear periodically. I am currently testing to see if the cause is the monitor or the new mac mini M2 pro video output. I have not photographed the screen yet because the lines disappear quickly.
I would recommend this to a friendNice!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks amazing. So smooth! Best monitor for the value I’ve found!
I would recommend this to a friendImpressive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My experience so far is that this is the greatest monitor I have ever owned. The HDR color reproduction, resolution, and refresh rate on this model are out of this world. I've been using this product for about 8 months now, and I will update this review accordingly, but as of right now, I remain extremely impressed with this display.
I would recommend this to a friendAwesome device!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor is very nice. I would have to recommend this device for people who are into gaming. 4k is awesome. I would also have to say that this monitor is nice for desktop things as well. I am able to read code really well, and overall its really affordable
I would recommend this to a friendLess than 24 hours
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within a day it had verticle lines running all across the screen. I returned it to best buy and have another one being shipped to me hopefully this one works.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Harry S,
We are sorry to hear that you ran into this display issue with your ASUS monitor. This is definitely not the norm and is not the type of quality to expect from ASUS products. We are happy to hear that you were able to return it to Best Buy for a replacement, that was the smart choice. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2207036557-0007" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
