Customer Ratings & Reviews
- Model:
- VG32VQ1B
- SKU:
- 11790835
to a friend
Dead Pixels and light bleed. No quality control
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received this monitor today and I was so upset. Their is dead pixels that form a line shaped like a check mark on the lower portion of the monitor above the task bar. I tried a Pixel test and it is indeed dead pixels. I thought it was a crack in the screen. This monitor has major light bleed in dark scenes. When games load their is a big circle of light bleed on the left middle of the screen and the top and bottom edges and the right edge of the monitor.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear that you received a dead pixel model. We would recommend that you reach out to us with images of the dead pixels. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Replaced and older monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, had to replace another Asus monitor with this one. So far its been really good
I would recommend this to a friendPerfect Monitor
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great all around monitor. Picture is great and definitely worth the money.
I would recommend this to a friendGood color crappy peformance
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For this price youll be getting good colors but Theres definitely better you can get for this price.i do not recommend it.problems it has is that when you switch to anything whether its a game or a app youll have to sit through a black screen for about 3 seconds.it cant handle a lot on the screen on intensive games please save yourself and dont buy this
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Samuel ,
We regret to learn that you experiencing issue with this monitor . We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ, below. If all steps have been completed, please reach out to us by email at customerloyalty@asus.com . and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2107034079-0002)Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1013113/
Gamer monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing resolution qualities......great gaming monitor!
I would recommend this to a friendgame monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the gaming monitor was a good price easy to set up
I would recommend this to a friend