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  • Front. ASUS - Vivo AiO 23.8" Touch-Screen All-In-One - Intel Core i5 - 8GB Memory - 1TB HDD + 128GB SSD - Black.
  • Left. ASUS - Vivo AiO 23.8" Touch-Screen All-In-One - Intel Core i5 - 8GB Memory - 1TB HDD + 128GB SSD - Black.
  • Back. ASUS - Vivo AiO 23.8" Touch-Screen All-In-One - Intel Core i5 - 8GB Memory - 1TB HDD + 128GB SSD - Black.

ASUS - Vivo AiO 23.8" Touch-Screen All-In-One - Intel Core i5 - 8GB Memory - 1TB HDD + 128GB SSD - Black

Model:
V241FADS501T
SKU:
6383487
Your price for this item is $899.99

Customer reviews

Rating 2 out of 5 stars with 2 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-2 of 2 reviews

  • Also just 1 1/2 year old and won't power on

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't Power On - Took it to Best Buy to fix and it cost me $359 to get it looked at plus the cost of a new mother board if that is what the issue is. also had the same thing happened on a previous version of the same brand

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Josbee7,

      Certainly understand your disappointment and the inconvenience this may have caused you. All ASUS products undergo intensive quality control testing and inspections, and are built to last, this is a random problem.

      If the AIO will not power on, please try another known good power source or AC outlet. Also, try another knonw good AC adapter.

      If you need more information or further assistance with an out of warranty service for the product, please email me at [email protected] and I would be more than happy to help.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Doesn't last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just 2 1/2 years old and it's dead. Won't power on. Suspect is the mother board.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Star,

      Thank you for taking the time to post your feedback on this model, we truly appreciate it. We are terribly sorry to hear that your device won't power on and for the inconvenience this may have caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send it out to the stores worldwide. ASUS provides warranty for the unit in order to fix or repair any isolated factory escape defect.

      We are recommending to have the unit send in for servicing. You can fill out the necessary information on our Online Return Merchandise Authorization (RMA) Form or you can contact us directly to have the RMA created for you. We truly appreciate your feedback. For further inquiries please feel free to reach out to us at: [email protected] and provide this link for reference. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.

      Thank you for choosing ASUS

      Best Regards,
      Lamoya
      ASUS Customer Loyalty US Support

      [Online RMA Form] https://cms-am.asus.com/ecp/Rma.html?_ga=1.211669653.1476948690.1429692601
      [ASUS Contact Information] https://www.asus.com/us/support/callus Asus

Page 1, Showing 1-2 of 2 reviews