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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.2 out of 5 stars with 96 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the VivoBook 15's fast performance, affordable price, lightweight design, and ample storage. While some users have concerns about the keyboard lacking backlighting, the battery life not meeting expectations, and the build quality, overall, customers are pleased with the laptop's performance and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-96 of 96 reviews
  • Rated 5 out of 5 stars

    Great laptop for price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my wife. She’s very happy with the performance and ease of use, Would recommend to someone else.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could’ve been better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how this laptop looks. The only complaint I have is pretty much the same as other reviewers, the mouse or the typing function lag sometimes. The price was really a plus from Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I expect, I’m getting one for my girlfriend, limited personal contact Pick up at the store works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still getting used to it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not used to a laptop, still getting used to it. What the heck do you think this is? It's my review!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice outstanding laptop. :) Very fast shipping,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good follow up until delivered and everything I ask for. Computer works pretty nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for Streaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for video streaming laptop. Highly recommended for if your budget is limited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the most amazing computer ive ever owned and it charges fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers well for school, and for just playing on .

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 1 out of 5 stars

    No light up keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously? My mistake I guess but silver on silver keys with no backlight? Returning immediately Was excited because specs were promising but one flaw that is extremely annoying.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Kyle,

      I'm sorry to hear that you are unsatisfied with the keyboard design of this laptop. That is absolutely not the type of experience we want any of our customers to have. I understand that you have decided to return the unit, but I will forward your feedback to the Product team for review. If you have any general or technical questions, please email me at [email protected] and include case #N200683584 for reference.

      ​Thank you for choosing ASUS!

      Best regards,
      Lane
      ASUS Customer Loyalty – US Support Asus

  • Rated 1 out of 5 stars

    not acceptable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it really is an entry level - could n't read keyboard letters in lower light. The keys and board same color and blended together. That made it impossible to use.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Carol,

      Do understand your disappointment with the system performance, keyboard color contrast, and the inconvenience this may have caused you.

      On the contrary, lots of satisfied customers, having positive experience using the product, will agree with me that the laptop is a mid-range, not an entry-level system. It is perfect for running popular computing applications, without compromising system stability and performance, just ensure Windows and drivers are up to date.

      In order to improve visibility or color contrast on the letters and keyboard, the workspace shuld be well-illuminated.

      ​ Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you can speak to an ASUS live support agent at http://bit.ly/AsusLiveChat.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 1 out of 5 stars

    RETURNING - DO NOT BUY Can’t see the keyboard,

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow I’m shocked that an engineer or marketing approved this. You can’t see the keys! I thought it was turned off but there isn’t a backlight. It looks like they used a translucent keyboard and never added the LEDs to save cost. You’ll go blind trying to find the key you’re looking for. Very bad choice...

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear GregPsa,

      Do understand your disappointment and the inconvenience if the keyboard design didn't meet your expectations.

      Should you need further assistance with the laptop other ASUS prosducts, please email me at [email protected] and I would be more than happy to help. Or, you can speak to an ASUS live support agent at http://bit.ly/AsusLiveChat.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 1 out of 5 stars

    Did not last.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working with less than one year of very light usage. The processor and computer turns on, but the screen and keyboard do not function.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Green light in the screen and so slowly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so slowly and it haves green light in the screen when I change the page and it is so slowly when I upload and download I do not recommend buying it

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Medo,

      Do understand your disappointment if you are experiencing slow system speed or performance and an issue with the screen.

      The slow speed or performance is temporary during the initial WINDOWS setup and before installing cumulative WINDOWS Update, regardless what brand name of computer this may be. Once initial setup and WINDOWS Update installation completed, system speed or performance will be optimized. Keeping Windows updated will maintain optimum system stability and performance.

      While doing a system update or accessing web applications, please make sure the laptop has access to an established router and internet service is working properly since this will definitely affect system speed and performance.

      If the above-mentioned steps were already performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.

      If you need further assistance, please email me at [email protected] and I would be happy to help. Or, you can speak to an ASUS live support agent at http://bit.ly/AsusLiveChat.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touchpad stopped working correctly within 6 months. Had to buy a wireless keyboard and mouse.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Solid Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it’s been quality. The only issue I’ve had is the battery didn’t last too long. But other than that a solid laptop for general use. Can also play some games on it, but wouldn’t use it as a “gaming laptop.”

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer. And the staff in Avon are amazing..

    I would recommend this to a friend
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