Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.2 out of 5 stars with 227 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the VivoBook 17 as a great value for its price point. They appreciate its large screen, light weight, and fast performance. However, they are not as impressed with its keyboard, which lacks backlighting, and its battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 227 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    A good deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty excellent for me so far, and you'd be hard-pressed to find a 17 inch laptop with these specs at this price, and it costs significantly less at Best Buy than other sellers. The SSD is silent and super snappy and I'm glad there's room to install another 1TB hard drive, and while I'm not huge gamer, the Ryzen 7 and have opened up a bug range of PC games that weren't previously available to me on my last laptop. I've heard some reviewers people gripe about the build quality, but I've found it to feel pretty solid, I once had a Toshiba that was really flimsy and plastic-y, and this is way better quality than that. My only criticism is I wish there was more contrast between the gray lettering and the silver keys. Occasionally in daylight I have to reposition myself or the laptop to see the keyboard clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great speed and value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has great RAM and processor speed at a nice price point. I had to get an ethernet adapter but super fast upload and download speed.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    So far so good!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regarding the price, I think it is the best possible computer I could get. Speakers sound great. The look and style are great. It's fast enough to handle everything I need it to. Battery life drains fairly fast, seems to feel like maybe 2 hours tops.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good, but not great.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all, I'd say this laptop is a good laptop. It's fast, easy to use, light, and all around good. If you want a laptop that accomplishes quick internet surfing or light gaming, I would maybe recommend it. However, be warned: as the other stated, if you are looking for the RGB keyboard, this is falsely advertised... or falsely delivered. No RGB here. But if that's no issue, then go right ahead.

    I would recommend this to a friend
  • Cons mentioned:
    Camera, Keyboard

    Rated 4 out of 5 stars

    Good Labtop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great labtop, but there are a few things lacking. The keyboard keys are not luminated as described. The camera on the labtop is really lacking and the images is blurry. I don't use it often. So, for the price I paid for this, I'm okay with it.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Great Bang for Your Buck

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. My only issue is that it was initially advertised as having a backlit keyboard, which it clearly doesn’t. However its performance is so good and fast that I don’t mind the keyboard. It also has a number pad that most don’t have. Game performance is also really nice for the integrated video card. I haven’t tried the best resolutions, but that doesn’t faze me. Would definitely recommend in the future.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Reliable!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opted to purchase another ASUS because I had no problems with my current one of seven years. Only reason prompted me to purchase a new laptop was due to the "old" one not working for three days and from constant use the cover is becoming unhinged. However, when walking in Best Buy's parking lot to purchase a new laptop the old one came alive!! A new laptop was purchased and the old one is still working. Only problem at this time is the lid cannot be closed. I am giving the new laptop only four stars because the keyboard is not that easy to work with. The entire laptop is silver. I purchased a special light to enable efficient utilization. There was no other choice at the time to consider color combination. As it is the current laptop is an "open box" purchase and I hope all goes well.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Really Thin, Light weight, Great for everyday use!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed to find out with i got this laptop delivered, that it didn't have the back-lit keyboard it said it had. That's my only complaint. I like how thin it is and easily transported. the battery last for about 6-7 hours of constant use. It doesn't have a LAN port but the AC wireless adapter helps with that issue. The screen is big and bright. The touchpad works just like the macs do, with pinch zoom in and out and 2 finger scrolling. It doesn't come with bloatware so that's nice. Overall its a great laptop for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great value and performance for a reasonable price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing a bit of research, this laptop seemed to be the best value for its price range. The 17.3” display feels massive, which may be good or bad depending on your preference - it’s not too bulky, but 17.3 definitely makes for a very large laptop. The extra size allows for a number pad on the keyboard, which is a nice plus. As far as the keyboard is concerned, I’ve seen some feedback that the gray lettering on gray keys is a silly design choice. To me, it only seems to be an issue in poorly lit areas, though I’m not bothered by it (actually looks pretty sleek). Worked perfectly well out of the box, no issues with setup. Performance-wise, I’ve had no complaints thus far. It’s been able to simultaneously run several programs with no issues, which is great as the extra large screen can accommodate video streaming and an online game side-by-side with ease. My one complaint would be the relatively low battery life (5 hours or less depending on what you’re doing), though something has to give with a price this good, plus you can just keep it plugged in during heavy duty tasks (gaming, Netflix, etc.) Overall I certainly recommend the Vivobook, though it’s worth considering the smaller model if you want a more traditional size laptop

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed, Weight

    Rated 5 out of 5 stars

    great color, large screen size

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price, fast, efficient, lightweight, flexible

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is beautiful works great The only reason I gave it a four star is the battery life could be better. Amazing laptop for the price. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Amazing !!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs amazingly in all areas . Great picture quality for Movies , Pictures & Games. You will not find a Laptop that works so good at the price it's being sold for. It performs just as good as a $1000 dollar Laptop in my opinion. Bottom line , you'll be very happy you bought this Laptop !!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Fast laptop. I love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for a month now and I have no complaint on the performance. Only thing is, the keyboard is silvery grey and it's a little shiny on some areas so I had to buy a laptop stand so it tilts a little bit. Other than that, I love this laptop! the price is reasonable too.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Best Specs For Best Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to upgrade it to 32GB RAM right away but found that 4GB is soldered to the motherboard. Max i could go was 20GB but that will be plenty. Keyboard is easy enough to read despite the grey lettering. Best machine for the price I could find. So I ended up with Ryzen 7 chip & 20GB ram for around $650 for the extra RAM. Super fast machine for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Keyboard

    Rated 3 out of 5 stars

    Good for the Price, but not great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good option if you don't want to spend a lot of money. Mouse pad doesn't respond after extended use. If you are on a page with a lot of animation it will flicker off and on. Keyboard is not backlit,so that takes some getting used to. It does serve the purpose I needed it for.

    I would recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Rem0929,

      Certainly, it is a good and value-added product at its pricetag.

      Do understand if the laptop didn't meet your expections.

      Keeping Windows updated will maintain optimum system stability and performance. While accessing web applications, please make sure the laptop has access to an established router and internet service is working properly since poor connection will definitely affect system speed and performance, including the touchpad responsiveness.

      To resolve the flickering screen issue, please make sure the AMD chipset driver was up to date, and WINDOWS update are installed. Also, please try to connect the laptop to another known good power source or AC outlet and away from electronic or electrical devices that maybe generating excessive electrical or RF noise. Uncleaned power source or faulty electrical or electronic device that is generating excessive electrical noise can disturb static-sensitive devices or components in the laptop that may cause the screen to flicker.

      If the above-mentioned steps were already performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.

      If you need further assistance, please email me at [email protected] and I would be happy to help. Or, you can speak to an ASUS live support agent at http://bit.ly/AsusLiveChat.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Nice laptop

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very nice laptop. I gave it a 4 because the keyboard is pretty annoying. The grey color of the keyboard makes the light grey letters hard to see. Also the on/off button sits where most laptops have the delete button so very frequently I shut it down by mistake.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 3 out of 5 stars

    Not as advertised

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop about 2 weeks ago when I received it. It doesn't have a backlit keyboard. the information on the website said it came with one. Got it out of the box went through the setup process and no backlit keyboard I thought it was just something we were doing to keep it from working so after staying on the phone with tech support for 2 hours came to the conclusion that maybe it was boxed incorrectly so I sent that one back received another one today and it's the same exact problem now I am on hold again waiting to get another return label also I did confirm the information that it doesn't have a backlit keyboard through the Asus website and now the Best buy website has been updated to state that it doesn't come with a backlit keyboard. really frustrated that I wasted 3 hours on the phone and nearly two weeks back and forth through the mail that I could have used researching to find a computer with comparable specs and the backlit keyboard

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Valued Customer,

      I'm truly sorry to hear that you receive the product twice without the backlit keyboard. There was certainly a misunderstanding of the product specification. Rest assured that this feedback will not be unnoted. If you have concerns, feel free to reach out to me at [email protected] and provide this link for reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fantastic laptop!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the money! Needed a new laptop for our business and this delivers everything and more that we were looking for. Fast, great graphics, large screen and very thin. Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    To work at home

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for someone who began working at home. They wanted something with a big screen but was still portable. For just checking emails, word processing, editing excel spreadsheets, & zoom meetings, it's a bit overkill. Definitely better than having something underpowered. As expected, it remained silent & cool to the touch performing these non strenuous tasks. Everything loads very quickly thanks to the nvme ssd. Webcam quality is acceptable (not amazing but not unbearable). Fine for conference calls, but a content creator would likely not be satisfied. Keyboard is comfortable to type on.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Great computer!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems at all .. great fast computer.. I use this computer for Photoshop and after effects and so far I had no issues.. the keyboard thing is not a big issue unless you want to use the computer in the dark..

    I would recommend this to a friend