Customer Ratings & Reviews
- Model:
- J202NA-DH01T
- SKU:
- 6342751
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the ASUS Vivobook 2-in-1 laptop for its compact size that is easy to carry around and its touchscreen display. They also appreciate how affordable and easy to use the laptop is for everyday tasks.
This summary was generated by AI based on customer reviews.
Overall ok device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having trouble to set time zone. Even as an admin on the device it wont let me change the timezone. It might require to upgrade BIOS which isnt so great out of the box.
I would recommend this to a friendGreat ASUS Laptop Computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the recent purchase of the ASUS Touch-Screen Laptop Computer. High quality, excellent price. Best Buy provides great product lines and excellent prices. Big Kudos to Best Buy for their great customer service, products and prices.
I would recommend this to a friendExactly what I was looking for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, I'm impressed over the speed at which the order was dispatched and delivery was beyond expectation. The product, (Laptop computer) is quite satisfactory and performs extremely well. I am quite satisfied, generally.
I would recommend this to a friendGood for Basic Needs
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop for simple needs like browsing the internet, typing reports, working on Office.
I would recommend this to a friendGreat little laptop for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this product to replace an older version iPad. We like the portability of this product and would recommend it.
I would recommend this to a friendGreat laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop. I got it for my son’s virtual learning and it’s so helpful and fast. The only minor thing is the battery dies fast but not bad computer overall. My son loves that it’s touch screen
I would recommend this to a friend- Cons mentioned:Slow
Absolute Garbage.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really expected more from ASUS. This thing is slower than a 3G cell phone. It barely can open a web page, let alone stream videos. Your better off just using your cell phone.
No, I would not recommend this to a friend great little laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect size and weight for my 9 year to use for virtual learning.
I would recommend this to a friendGreat camera for beginners
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son like it because it's good for his virtual school
I would recommend this to a friendLaptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer. Can handle multiple applications at once.
I would recommend this to a friendPersonal gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this computer for my personal use. It gives me gr8 functionality & seemless interaction with my phone.
I would recommend this to a friendOnline Education!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nowadays, the education system had changed a lot. Therefore, these laptops are a great source for my grandkids.
I would recommend this to a friendGood laptop for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup. I purchased it for my granddaughter to do school work and it meets all her needs
I would recommend this to a friendGreat little iteam
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Luv it got it for my son for class. He has not had any issues
I would recommend this to a friendnice laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect. It fulfills my needs. I like it much. Very light weight easy to use
I would recommend this to a friendGreat for college!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop for school. Great price, haven't had any problems so far!
I would recommend this to a friendJust what we have ordered
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shipping was great , a day earily, laptop worked great
I would recommend this to a friendGreat Note Book
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The note book is great tool for our grand Children
I would recommend this to a friendI could not get it to work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop to get zoom so far I have not been able to do this, very unhappy.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
I'm truly sorry to hear you are unable to use Zoom.
Is that you are unable to install the application?
Are you having issues with sound or video interaction?
Feel free to reach out to me at [email protected] and provide this link for reference.
I'm here to help you and all others with these issues, as our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Cons mentioned:Charging issue
Very slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop stopped charging within 1 month of purchase
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
It's regrettable to hear you've encountered issues with the unit not being able to charge. This must be frustrating, did you try to use a different power outlet?
Did you perform any recent windows update?
I'm here to troubleshoot this matter with you, you can reach me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support