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Customer Ratings & Reviews

Your price for this item is $187.80
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 184 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.6 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 184 reviews
  • Rated 4 out of 5 stars

    Top tier laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would def buy this again. Love this laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy on budget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great for my daughters needs for school.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little laggy but not too much it also overheats a bit . but it get the job done. great for doing classwork and basic stuff. if its this laggy i doubt you can use this for specific projects. if you need this for work to do big projects i might go look somewhere else .

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JoseB,
      We regret to learn that you are experiencing overheating issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2206041107-0121" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support
      FAQ:Troubleshooting - Overheating and Fan issues  https://www.asus.com/support/faq/1015064/ Asus

  • Rated 3 out of 5 stars

    ASUS Disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have ASUS laptops for years, but one had a problem with internet connection and would not load pictures anymore from my camera. Purchsed another and it didn't work right from the start. Bought a different brand and works fine.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear DonM,

      Thank you for taking the time to share your experience. We sincerely apologize for the issues you encountered with the ASUS E410KA laptop. We greatly appreciate your continued support of ASUS over the years, and we're sorry to hear that your recent devices did not perform as expected. Your feedback is valuable and will be forwarded to our product team to help guide future improvements

      If you'd like to further investigate the issues you experienced, we recommend contacting our support team at https://www.asus.com/us/support/callus/.

      We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2206041107-0126" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    New computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I need.....easy to manage.....long lasting battery

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job for me. I needed a laptop, since I'm going back to school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good daily use laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight , easy to use and good price from Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for Remote and basic work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best find under budget friendly windows laptop for general usage and perfect for remote vpn machine login support

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The processor is slow and the laptop takes time to catch up, but the battery life is great. Good basic laptop for the price

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear LauraT,

      Thank you for your comment.

      We do understand your disappointment with the laptop and the inconvenience this may have caused if the processor is slow. Indeed, this is a decent entry-level laptop that runs popular, basic and light computing applications, without compromising system stability and performance if Windows and drivers are always up to date. Drivers for this laptop are posted at:  https://www.asus.com/wa/supportonly/e410ka/helpdesk_download/ . Additionally, ensure this laptop has access to an established wireless router or hotspot since poor and unstable internet connection or service will definitely affect system speed and performance.

      Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this for my mom, she loves it , used it everyday for collegd

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets my basic computer needs and is very compact

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Survey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brand and product with and excellent price. The delivery was absolutely wonderful. Great sponsorship. Always my love. BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very very good an works perfectly an light weight so I can bring it anywhere I go ... The only thing is battery life is small but other than that it's a very good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy for a student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lovely computer Buy on for anyone going to school. They will appreciate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, even for a senior. It does everything I want to do. Surf internet, shop online, and basic business applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop is great. I only needed it for general web searches and it’s perfect for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop for everyday activities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little laptop for school and house bills. Not a gaming laptop but works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done that’s needed, good performance for the price point. Definitely not a gaming speed computer, but for basic needs it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That good in very cheap prize I like it in very cheap prize in good working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extraordinary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop runs fast and it is exactly what I was looking for to go back to school

    I would recommend this to a friend
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