The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 184 reviews
Rated 4 out of 5 stars
Top tier laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. I would def buy this again. Love this laptop
This reviewer received promo considerations or sweepstakes entry for writing a review.
a little laggy but not too much it also overheats a bit . but it get the job done. great for doing classwork and basic stuff. if its this laggy i doubt you can use this for specific projects. if you need this for work to do big projects i might go look somewhere else .
Dear JoseB, We regret to learn that you are experiencing overheating issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2206041107-0121" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS. Best Regards, Schottky ASUS Customer Loyalty US Support FAQ:Troubleshooting - Overheating and Fan issues https://www.asus.com/support/faq/1015064/
Rated 3 out of 5 stars
ASUS Disappointment
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Have ASUS laptops for years, but one had a problem with internet connection and would not load pictures anymore from my camera. Purchsed another and it didn't work right from the start. Bought a different brand and works fine.
Thank you for taking the time to share your experience. We sincerely apologize for the issues you encountered with the ASUS E410KA laptop. We greatly appreciate your continued support of ASUS over the years, and we're sorry to hear that your recent devices did not perform as expected. Your feedback is valuable and will be forwarded to our product team to help guide future improvements
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2206041107-0126" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
New computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect for what I need.....easy to manage.....long lasting battery
We do understand your disappointment with the laptop and the inconvenience this may have caused if the processor is slow. Indeed, this is a decent entry-level laptop that runs popular, basic and light computing applications, without compromising system stability and performance if Windows and drivers are always up to date. Drivers for this laptop are posted at: https://www.asus.com/wa/supportonly/e410ka/helpdesk_download/ . Additionally, ensure this laptop has access to an established wireless router or hotspot since poor and unstable internet connection or service will definitely affect system speed and performance.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel ASUS Customer Loyalty
Rated 5 out of 5 stars
computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
i got this for my mom, she loves it , used it everyday for collegd
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product is very very good an works perfectly an light weight so I can bring it anywhere I go ... The only thing is battery life is small but other than that it's a very good product