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Customer reviews

Rating 4.5 out of 5 stars with 515 reviews

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  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are pleased with the ZenBook Flip 15's screen quality and performance, frequently praising its excellent picture and powerful capabilities. Many also appreciate the long battery life and the easily replaceable SSD. However, some users noted that the laptop can get warm, and the speakers and weight were cited as potential drawbacks by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 515 reviews
  • Pros mentioned:
    Screen quality, Ssd
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Our First Asus. We are Impressed!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never having owned an Asus computer before we really didn't know what to expect but it really does live up to what we have read about it. It's 16 gigs of memory coupled with the i7 Intel core and its one Terabyte Solid State hard drive give this machine the needed power for many heavy duty applications. Some gaming and photo processing and editing of multiple formats including RAW are really a breeze without taxing the laptop at all. For us a lighted keyboard is a must and this has a great one and it has a right side number pad which we find particularly handy Its very lightweight, slim and sleek in design. Its screen resolution and clarity is unparalleled by nearly every laptop we have previously owned. ( 3840 x 2160 (4K) ) There is no CD drive (which has a diminishing need theses days anyway) however its does an SD card port.,USB and USB C ports, an HDMI and a wired headphone port. Of course it had BLUETOOTH for wireless devices that use that technology and its WiFi connectability is easy and seamless. When desired it can be used as a touch screen laptop or folded up on itself and used as a large tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality, Ssd
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    AWESOME MACHINE GREAT DEAL BAD WINDOWS UPDATES

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Q538EI is an awesome laptop. It’s an Oled screen (which I didn’t believe would sell me but it did) Very fast memory and pci express hard drive. Got this around the end of April and this laptop went on sale for $1199 which I’m in heaven about. It has a great keyboard, mousepad, the colors pop out and blacks are wonderful. You might have to get used to the whites because they are not as white as an LCD but take away the LCD and you really can’t tell. The sacrifice you make for the whites is very much made up for in the color and the blacks The text is also a lot sharper. I actually enjoy looking at my Excel sheet now, it’s clear sharp and colorful. This machine is super-fast It has 2 video cards a intel iris and a Nvidia 1650 ti. Even though is is not a gaming laptop I haven’t had any problems with my games ( I play mostly racing car games) This is a great laptop for speed, some gaming, and awesome for productivity. I’d say this is a high end middle of the line is there room for improvement? sure. like to see a brighter keyboard I’d like the see the number keys more standardized, perhaps maybe power delivery on the thunderbolt port and perhaps a bit lighter. Again not a deal breaker. A terabyte pci express drive and Oled screen makes up for it. The memory and drive score is in the 71st percentile on Passmark. PLEASE NOTE WHEN YOU FIRST GET THIS LAPTOP OR ANY ASUS LAPTOP THE SOUND WILL BE LOW. THERE IS SOFTWARE CALLED DTS THAT WILL MAKE IT MUCH LOUDER WITH PRESET OR EVEN A EQ NOT EVEN AN ISSUE ANMORE. Now for the techie stuff (those who know nothing about computers skip this part.) I bought a Lcd the Q52, and Oled Q53 line I went with the OLED because I loved how the colors stuck out. On this computer I also bought 2 of them because I thought there was a problem with the video card at first. Basically, what was happening was the video card was producing lines and granny some of the time you pulled it out of power management. ( in other words the screen went black and you push the space bar you saw a unclear screen with lines all over.) I was sad. I went and bought another one and this one did the same thing. What I did, like what I did with the first pc before I knew about the video card issue I reloaded windows put in the latest Retail drivers, and updated windows and I also upped the Bios. I have found that gave the pc a 3-4% boot on Passmark Benchmark. Out of the box I was in the 46 percentile and now I’m in the 49% percentile. After I saw the video card issue on the new machine I really gave it some thought and I remember Microsoft a while back played around with the power management code so you can’t get max performance ( I guess that’s to keep the machines cooler) Just recently they came out with another update so you can't undo the first one by deleting the registry key. This the latest update had to do with power management so I decided to focus on that since the machines were mainly doing this when coming out of power management. So I reloaded both machines again but I did not do the windows updates AND NOW ITS FIXED I GET TO KEEP MY $1199 OLED LAPTOP. Please do not update windows when you get it or your video card might crash. Perhaps later Microsoft will come out with a patch. If you want to disable auto windows update just push the windows key and R type services.msc look for windows update service /right click and disable it. If you don’t do any updates with drivers it may not happen anyway that I’m not sure about. I wanted the 3 % extra in performance so I put in the retail drivers. I did not test the issue with no updates in drivers or Bios. This is a great machine if you can get it for $1199 Grab it don’t even think about it. If you can’t and pay $1499 the $300 differential is worth it trust me. I watched 2 movies with both computers side by side. For $300 you get 500 gb pci express drive and an oled screen it’s a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen quality

    Rated 5 out of 5 stars

    Very pleased so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find it hard to believe that this is priced this low with the 4K screen, it is amazing! I have had no issues, it is used for photo/ video editing and web browsing mostly, although when I travel I plan on taking it to watch movies in 4K. It is solid and heavier than my old plastic 13 " screen, but I am adjusting.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Ssd
    Cons mentioned:
    Speakers

    Rated 5 out of 5 stars

    Very Good Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to similarly priced laptops, the ASUS Q538EI is exceptional; there's a reason why it's frequently unavailable online on BestBuy. For context, I am a university computer science student, so much of my use with this laptop is for coursework or general web browsing. Display: The display on this laptop is phenomenal. Standard displays are 1080p (1080x1920 pixels). This display is 4K (2160x3840 pixels). In other words, this display has exactly four times as many pixels as the standard display (at a 16:9 aspect ratio). The difference this makes is quite significant, especially if you've only used displays in 720p, 768p, or 1080p. The monitor also has an OLED display, which is uncommon in most laptops. This means it has brighter colors (hence this laptop's PANTONE validation and 100% DCI-P3 cinema-grade color gamut), better contrast, and the ability to produce deeper/darker blacks. That last point sounds minute, but it is quite significant in the viewing experience. Few laptops at this price have 4K OLED displays. CPU: The laptop ships with an 11th generation Intel Core i7 CPU (processor). At the time of this review, the 11th generation processors are Intel's latest generation. It's notable that this laptop has the i7-1165G7 rather than the 17-1185G7, the latter of which is slightly better. However, the performance discrepancy between these processors is almost marginal, and the i7-1185G7 is in far fewer laptops, so seeking a laptop with that CPU may force you to make compromises. Overall, the i7 that is in this laptop has been great for my uses, and I anticipate that it could even be overkill for most consumers. Memory: This laptop's 16GB of memory will be satisfactory for the majority of users. Most people could probably be satisfied with 8 GB of RAM, but it could be a good idea for people to begin investing in laptops with 16 GB of RAM to future-proof their laptops. The memory in this computer is installed in dual channel, meaning that there are two 8 GB modules that work simultaneously; this is good for performance. The speed of the memory is 3200 MHz, which is a very good speed for laptops; for comparison, people who customize great desktop computers often purchase memory at speeds of either 3200 MHz or 3600 MHz. The memory is soldered to this laptop's motherboard, but this won't be a problem for most consumers. This memory is also DDR4, which is the standard at the moment. If you frequently have a lot of programs running (or a lot of tabs open in Google Chrome), the memory in this laptop will probably be great for you. GPU: This laptop can utilize both the integrated graphics of the CPU as well as its discrete graphics card, namely the NVIDIA GeForce GTX 1650 Ti Max-Q. Most people probably won't need the discrete graphics card in this laptop unless they are looking to use more graphics-intensive programs like games (for gamers, I'd actually recommend that you look for a more gaming-centered laptop, as they have become less laughable in recent years). In most cases, the laptop will default to using the CPU's integrated graphics. In cases where more power is needed, it will use both the integrated graphics and the NVIDIA card, which can be convenient as the NVIDIA card has its own 4 GB of memory dedicated to graphics. Compared to other systems (and desktops) with discrete graphics cards at higher prices, the GTX 1650 Ti Max-Q isn't exactly impressive in and of itself; but, considering that most laptops don't have discrete GPUs, the GPU can be nice to have. Keyboard: I have had no complaints with the keys on the keyboard. The backlight is convenient for dark environments; it has three brightness configurations and can be turned off with it's own dedicated button on the F7 key. The keys are pretty resistant to the oil that everyone has on their fingers. On past laptops with plastic chassis, I had a problem with the oil on my thumb immediately making a permanent mark on the spacebar. On this laptop, it took about a month and a half for that to even remotely occur; I can only see the slightest sign of wear on the spacebar from my thumb in certain lighting. Mousepad: I did initially have a problem with palm rejection with the mousepad; palm rejection is a feature where the laptop chooses to not move your computer's cursor when it detects certain movements on the mousepad. For example, if you place your wrist on the mousepad while typing, it will try to not allow the cursor to move as the cursor moving in such a situation would be unintended and inconvenient. However, the problem I had was that the palm rejection was too strong, so it would sometimes take a moment to move the cursor even when I was using my fingers to try to move the cursor. This was, however, fixed through the settings, and it is no longer a problem for me. IO: The ports on this laptop are alright. It does have a standard HDMI port, which can be convenient for external monitors. It also has a single USB 3.2 Gen 1 Type-A port, which can be useful. If you frequently use more than one USB port at one time, this could be inconvenient. It has 2 Thunderbolt 4 / USB-C ports, as well as an SD card reader, an audio jack, and of course a DC-in port for charging. Storage: This laptop does not have a hard disk drive (HDD); it has a solid state drive (SSD). In general, SSDs are preferable to HDDs. It's SSD has a terabyte of storage, which can be a lot for people who don't store a lot of files or programs on their laptops. But, it's certainly a good amount of storage to have, just in case. The SSD also follows the NVMe protocol, which basically means that it is faster than SSDs that are not NVMe drives. Apart from the main 1 TB SSD, this laptop also has 32 GB of Intel's Optane Memory, which stores frequently used files and applications, making those files load faster on the laptop. Battery: This laptop has a quite large battery for a laptop at 96 watthours. However, that doesn't mean that it has the most exceptional battery life. Part of the reasoning for this laptop's battery is the fact that it has an OLED display. OLEDs consume a lot of power, especially at high brightness settings. This is why I tend to use this laptop at the lowest feasible brightness for whatever environment I'm in. The touch-screen feature of this laptop passively drains battery as well. Although you can disable the touch screen feature, the technology that detects touches on the screen will continue to operate, it just won't do anything for the input of the touches. In other words, disabling touch screen won't aid battery life. For general uses (not at high brightness), you may expect 5-8 hours of battery life. For solely streaming videos/movies, you could expect 10-12 hours. Admittedly, my unit did initially have problems where the laptop would suddenly go to sleep during use; after messing with the battery/power settings, I no longer have this issue. This could indicate that my battery isn't as good as many other reviewers' batteries. The laptop also comes with a 120 watt power adapter, which isn't exactly small. Build: The hinges on this laptop are great. I never notice any shaking along the hinges in the screen while typing. Admittedly, I only take advantage of this laptop's 360 degree hinges when watching movies/videos/etc; when I have used this feature, i haven't had a problem. The display has a 90% screen-to-body ratio (i.e. the bezels are very small). The thickness of the display itself is also quite small. The entire laptop isn't the thinnest laptop in the world, but it's definitely on the thinner side. The material used to build the laptop is rigid. The only give that I can find in the laptop is with the screen, specifically when the laptop is closed. Other: From this vendor, this laptop does not come with a stylus nor a sleeve. It also ships with Windows 10 Home, rather than Windows 10 Pro. It uses WiFi 6. Speakers: The location of the speakers on this laptop is definitely unimpressive. There are two speaker locations; both are on the bottom of the laptop, opposite the hinges. This can cause the audio to be muffled. The laptop does come with a software meant to tailor the audio output, but I haven't looked into it. I tend to use Bluetooth or USB headphones when listening to audio on this laptop. Apparently this laptop has a Face-ID esque feature; I haven't used it. If you like Alexa, this laptop has it. I deleted both Alexa and Cortana, though. Overall, good laptop. It's price and availability are surprising.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality
    Cons mentioned:
    Speakers, Weight

    Rated 4 out of 5 stars

    almost excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you know what you are getting then this is a beautiful laptop. It is not an ultrabook and is heavy. It has military grade durability with a large battery. It has a solid hinge, but due to the weight I doubt it would be used much in tablet mode. Tent mode is useful though if sharing a movie in bed. It has a good video card for video editing with patience and moderate gaming. It has one of the best screens out there when it comes to color accuracy. even 1080p videos on youtube look great on this. There's a lot that it is, but a few things that it missed the boat on from making it excellent. If you're ok with this stuff, then this is an excellent laptop and a good price just may make the difference for you. 1.) No charging via USB-c. So if you have a thunderbolt monitor or like to keep your laptop monitor to help with phone charging etc, you can't. To me this is huge, due to future proofing monitors. 2.) For such a beautiful screen, weak downward facing speakers is a missed opportunity 3.) Keyboard is not as good and really has subpar travel for a laptop this large (no excuse since it's not a true ultrabook). i would have removed the number pad and gone with larger keys and upfacing speakers on the sides.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality, Ssd
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Heavy hitter for the right user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ZenBook is an interesting choice for the right buyer. On one hand, it does everything pretty well. It has a strong i7 11th gen Tiger Lake CPU, 16gb of memory, a 1TB SSD, and an NVIDIA GTX-1650 MaxQ GPU with 4GB of VRAM. It is well-cooled, quiet even under load. These specs make it capable of even mid-level gaming on AAA titles. It has a 4k OLED screen that is gorgeous, pantone validated, and pen/touch sensitive, making it a good choice for creatives. It has a 99wh battery so battery life considering all the power and OLED screen is respectable. It is built like a tank and has a complete array of full-size ports. On the other hand, as a ultrabook it is larger, heavier, and thicker than most people would want to carry around. The numeric keypad is nice for business users. The trackpad is centered not under the main keyboard but in the middle of the palmrests, which looks better but feels offset in practice. For a creative this could be the perfect machine. For a business user, it is too think and heavy and the battery life is too short vs. other alternatives. For a gamer, it is not as powerful as a dedicated gaming laptop and the 4k screen is wasted on gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen quality

    Rated 5 out of 5 stars

    Heavy user both for work and personal use in love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an engineer (Ph.D.) working in the aerospace industry. I work mostly from home but also sometimes on location, often in another State. This computer is a blessing for it allows me to do heavy programming on Visual Studio, run advanced commercial software such as Simcenter with NX Nastran, and at the same time use Office tools such as Excel and Word without a glitch. The main display already is 3840x2160 pixels and I extend the display to a larger, 32" display that also has 840x2160 pixels using the Iris XE graphics in the NVIDIA GeForce 1650 Ti-Max which handles my needs with ease. I do not do games and this for technical work is way better than enough. The bodyof the laptop is robust yet easy to handle. I typically take advantage of the robust hinges and use the keyboard as a stand, while using external Bluetooth keyboard, mouse, and headphones in front of the larger display. Everything runs without a glitch and has amazing reliability. The purchase price was relatively low because the design is already two years old, but believe me, there is nothing old in the machine. I typically leave the power charger by my desk downstairs and bring the computer upstairs to bed to watch a movie or a series after dinner before falling asleep. The battery takes easy care of the chore. It is the best computer purchase I ever made and I've been buying computers since 1980! (My first "personal computer" was a Radio Shack model II before the PC term was even created by IBM.)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen quality

    Rated 5 out of 5 stars

    Don't Think I Can Ever Go Back to a Regular Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much deliberation, I decided to upgrade my former laptop (Acer Swift), which was a solid machine, but wanted something faster with better battery life. After a trip to a local Best Buy store, I came across this model as a demo unit. It had the crispest, clearest screen I had ever seen. A rep came over and showed me some 4K YouTube videos so that I could really see the difference between the OLED screen and non-OLED ones. "Mindblowing" was the only way I could describe it. I have not regretted my purchase one bit. I continue to be blown away every time I use it. The colors are unbelievably real and everything is much clearer. I also find that I am able to use this for many hours and my eyes do not get tired. Additionally, it boots up amazingly fast, and being able to log in via Windows Hello retina scan is so much fun! The sound is fantastic, and the battery life is very good. Depending on what settings you choose, you have control over how long you can use it before charging. If you buy this model, I have two pieces of advice: 1) Find an Open Box model, if you can't find it on sale; mine was open box and looked brand-new at significantly less. It was also the last one they had available in the area, so this tells you how well it sells. 2) You may encounter audio issues when using Zoom the first time. I was on calls where I was unmuted, but people said they could not hear me. I googled the model number and saw that there is a driver update that corrects the issue. Once I installed this and restarted Zoom, the problem disappeared and has not come back since.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen quality

    Rated 5 out of 5 stars

    Amazing Machine - Thank you Asus and Best Buy!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely an amazing laptop. I know that some will say that it should have a 16:10 or 3:2 display, and no doubt the 16:10 would be great - but that would likely add a few hundred dollars to the price and part of what makes this laptop so great is the price. I've tried so many laptops in order to settle down to a daily driver - in fact I think I have tried too many because Best Buy mentioned that I had too many returns. Ouch, sorry! Here are some of the pluses: - Big battery - how did you fit this in a 4.2lbs machine? Wow. It looks like 8 or 9 hours of use even with the 4K display. - Great performer. I've not tried gaming but am sure it will do a pretty good job. The Geekbench 5 numbers blew me away. CPU at 1,450 single core and 5,100 multi core. I've seen higher with the 1135G7 on multi core, but still more than adequate. And 43,000 on Compute! Amazing, that's 15% better than my desktop with the GTX1650 Max-Q half height card. - Keyboard is great, nearly as good as a Surface Laptop 3. Maybe as good. Backlighting perfect with the black keys and three levels. - This 4K OLED display. The best display I've ever seen - until this was the HP 4K OLED in the Spectre, and the Galaxy Chromebook, but this is even a bit richer. It's bright, no bleed, seems perfect. - Integration. I've had a few Asus laptops in my hands this past year, and always integration was not quite up to Lenovo standards. This one is - I cannot imagine what I could ask for, other than that 16:10 display at the same price. - Price. It's no doubt a solid value at it's $1,449 list price, but when Best Buy puts it on sale for $1,099 go for it. Such an amazing deal. And then there is the Q528 which has everything this does except for the 4K OLED (still a FHD with 400 nits+ 100% sRGB compared to this 100% DCI-P3), at a few hundred $ less. One thing to be aware of - if anyone uses a bluetooth mouse or keyboard, the default settings have bluetooth going to sleep after a short period of inactivity. This causes a stutter when you start to use the mouse, which was annoying. You can find the solution with Google, and this is now solved, no stutter. Amazing. Thank you Best Buy and Asus. I am so happy with this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen quality

    Rated 4 out of 5 stars

    4 stars bc exchanged first one- screen hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a specific purpose for the computer, and it looks like it works for that purpose. That purpose is NOT gaming, mostly just medical work. I went to pretty far lengths to find this computer on sale at $1250 and it is a very fair deal for the specs. I was looking for a bit of a swiss-army knife all-in-one laptop powerful enough to use as a desktop for low CPU/GPU usage routine work as a neurologist, but with dual to triple display. I often use EMR software, internet tabs (10-15, 2-3 youtube/video streaming), word processing, MS teams / zoom meetings, and 5 pdfs of reference books open at a time. All of this only requires 16GB of RAM or greater pretty much and maybe i5 or i7 CPU or greater. https://www.bestbuy.com/site/asus-2-in-1-15-6-touch-screen-laptop-intel-core-i7-12gb-memory-nvidia-geforce-940mx-2tb-hard-drive-sandblasted-matte-black-aluminum/5722708.p?skuId=5722708 My old ASUS laptop actually works for this, but I also wanted a dual to triple display with monitors for easier EEG reading, hence was recommended to get a dedicated GPU NVIDIA 1650Ti or greater. I went on a bit of a saga / mecca based on the specs and found myself "in search of incredible," yet again. In brief, compared to equivalents by specs 2-in-1s the only other options are HP Spectre x360 15" or Lenovo Yoga 9i, and the costs are differential and the performances are close, but ASUS is more reliable, so I seem to find. I considered forgetting the 2-in-1 and getting a thinkpad, but would spin into a whole other spec search. The computer is less popular than other brands, so slightly less troubleshooting support forums, and technicians are usually less familiar with the computer, but that speaks to the fact that less people are bringing it in to get repaired. There are almost no cases designed for this computer. Initially I went to Micro center and got a steal of a deal on a out-of-the-box HP Spectre x360 eb0053dx 15" 2-in-1. I wanted a 2-in-1 for ~$1000. Even though I rarely use as a tablet because I sometimes will use references during in-person OR neuromonitoring, and convenient to have the screen open instead of only in laptop mode. It is a beautiful design and for a 15" screen is a small computer to feel using as a tablet won't be so clumsy. Anyway, there are a handful of excellent 4 star to 5 star reviews on details of this computer. I am happy, but had to return/exchange because of concerns for screen hardware malfunction. I saw gold stars on youtube and screen blacking out while using after 1 week of use of first computer. I wonder if it was due to attempt at using a screen protector with mild pressure on the computer, screen, but for a touch screen military grade, it should be able to withstand a screen cover. In the end I returned the cover because making the OLED screen worthless due to crappy matte quality. I did not update optional updates including NVIDIA firmware or driver updates so that may have also made the screen act funny. No time to troubleshoot screen blanking out, so swapped it for a new one. So for all my other purposes the computer is fine with no lag. I'm used to a small amount of coil hum or fan from my old laptop. This one "MyASUS" settings is good to decrease or increase fan utilization/Battery. It doesn't get nearly as hot as the spectre with normal usage including Spotify streaming, even while on a padded laptop sleep case. I believe it's bc the fans are on the side and airflow is not required from below. The HP by comparison would get hot just doing a regular boot-up or startup or not running excessive processes in particular. My main hang-ups about this model are reduced size keyboard lacking dedicated "home" and "end" buttons. which appears to come up more often than not even for typing medical record notes. The function key lock button without having to go into the BIOS is quite convenient by comparison. I have one gripe about most 2-in-1's including Spectre, that the gravity sensor for tablet mode switching will not shut off. So if I lay down on my side in bed, but want the computer in laptop mode, it disables the keyboard. There is not a great work-around for this that is easy. The only thing I have done is lock rotation while screen is in correct orientation in tablet mode or flipped for tent mode, then am able to rest on side with keyboard flipped open without turning screen, but it still disables the keyboard as if it's in tablet mode. This is even if I hit "never enter tablet mode" in settings. I found one troubleshooting site that says you can go into "services" and disable sensory monitoring service, but this feels like I will disable other sensors and maybe ruin the flow of work on laptop in routine functions. I'm a little torn between ASUS and the HP Spectre x360, but for durability and future-proofing the ASUS seems a little better. Every technical specialist I have talked to aside from HP manufacturer tech support has said the HP's tend to come back sooner with more frequent problems for either heating or screen blue or blanking out, so I feel the ASUS is more reliable despite the one-time exchange at the store. The HP screen was minimally brighter. The speakers can technically get louder but are crunchy, whereas I prefer ASUS quality of sound, despite lower volume. I would not recommend to buy a laptop for a speaker experience. It works for watching a show or streaming music while studying in a relatively quiet setting, or if someone's washing dishes across the room. Not meant to beat out outdoor construction drilling or jack-hammering. I'm a little disappointed that I cannot charge through USBC thunderbolt ports, but at least I can set up triple display even without a docking station, (but a docking dongle is not that expensive by comparison, and I'll probably still get to have ethernet and VGA connection). The second computer I got when holding open on my chest or belly while laying down supine has a little extra click to the touchpad indicating the casing may not be as tight as the first one I had, but it's pretty solid. BTW there are no good hard shell cases for this computer bc it's 2-in-1. I got the Thule 16" zipper cover and it's working out great to flip open and use, but also to flip closed, zip-up and go with protection. For most users this will be more than enough of a computer. As a tablet, it's 15" so use appropriately. Speakers are decent/good. Screen is quite nice, able to use on a sunny day in a shaded area. Battery life is good for half-day usage with streaming/multitasking throughout. Keyboard is comprehensive with number pad, but a little smushed and wish home/end buttons still existed. Ethernet ports would be good. They say RAM is soldered on, but I think may be able to add another 16GB. Will update if so. Why not charge through thunderbolt?

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen quality

    Rated 4 out of 5 stars

    Unbeatable value for what you are getting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is another amazing laptop from Asus and it appears to be a Best Buy exclusive, at least in the US. It's a tremendous value. You simply cannot find a 15.6" 4K touch and stylus capable OLED display with an 11th Gen i7, 16GB/1TB *and* an Nvidia 1650 Ti discrete GPU in a 2 in 1 form factor with a huge 96Wh battery for anything close to this price. Everything else is at least $500 more and you still wouldn't be able to check all of the above boxes. The OLED display is gorgeous, the battery was sized to match that fantastic 4K display, the 11th Gen i7 can drive this display flawlessly without any stutter and the keyboard is surprisingly good. There's a number pad and a bunch of useful additional keys you don't find anymore on laptops, like Print Screen. Visually, it's not the most stunning laptop, but the chamfered edges exposing the metal underneath the paint is a very nice touch. The laptop gets 4 stars instead of 5 because of 2 main flaws for my use case: 1. It only charges through the barrel connector, you can't charge via the Thunderbolt 4 USB-C ports. I didn't know this when I bought this laptop as I didn't see this in any of the other reviews. There are USB-C to barrel adapters (it uses the same size as Dell) you can pick up, but I had mixed luck with them. They would sometimes work and sometimes not. Therefore the charger is always traveling with you. 2. The thermal design isn't quite good enough for sustained gaming as it'll throttle and cause stuttering. This laptop wasn't built for gaming and isn't targeted at gamers. That 1650 Ti is probably great for bursty work / rendering / etc, but playing even a less demanding game at 1080p (definitely not 4K) will leave you unsatisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen quality

    Rated 5 out of 5 stars

    Great laptop for productivity and creative work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is fast, the screen is sharp with the 4K panel and it has great colors. It can get very bright for outdoor use. I also like the selection of ports. I got the device because of the large battery, powerful specs, and excellent build quality. I decided to go with the 4K option because I design brochures/pamphlets often for work. Don't get this laptop because of the Alexa integration--it is basically just the Alexa windows 10 app preinstalled and no other integrations. If you are constantly using the number pad then you might get frustrated because the "0" and " . " keys are moved over. I have been getting between 7-9 hours of battery life with normal internet and video conferencing use, which is good but a little disappointing given the battery size. But it is still enough to get me a full-day's use for years to come. If you aren't a content creator I would recommend the 528 version of this laptop with the 1080p screen. The battery on that one should last a lot longer and would be better for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Ssd

    Rated 5 out of 5 stars

    Best computer I've had yet.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    intel i7, Nvidia Geforce GTX, Pantone validated, 16 GB memory, 1TB SSD????? For this price??? I was shocked! Asus has always been an amazing brand for me. Haven't had any issues with it 2 years later, unlike some of my Lenovo computers. When I saw the specs for this laptop, I bought it right away, since I was looking for a new computer for my remote work as a designer - I need a powerful computer that isn't $5K and this was SO WORTH IT.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Useful, satisfying, and a pleasure to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Razer Blade 15 for work and needed a personal laptop to organize photos, play games, process documents, watch videos, video chat, and all that other normal stuff you do with a computer. I was looking for something fast and capable that didn't need to be quite as powerful as my work laptop but similar enough to not feel like I was seriously downgrading. I also wanted something lighter (people have said this is heavy; I disagree) with a battery that lasts longer. That's precisely what I've experienced with the Zenbook Flip 15. Does exactly what it needs to - displays video and photos beautifully, quickly opens apps (seriously, it can outperform my Razer here), connects to my devices, and can handle multiple programs and tabs being open simultaneously. Tablet mode works smoothly and the battery lasts long enough. I have it on battery saver so it only gets up to 60% charge and haven't timed it but as long as the brightness is turned down a bit and you're not doing any heavy processing, you can probably take this thing out without a charger for at least 8 hours. If you need it for longer, the charger is fairly small and light so it's not too much of a bother to pack it around. Speaking of processing, I can play games through Steam and Xbox, albeit not always on max settings. You'll get a consistent 1080 60fps on some of the older games (e.g. Tomb Raider 2013). If you're cool with 30fps, the 4k display is pretty freakin' gorgeous. You'll need to throttle down the settings a bit for some of the more demanding games, but they're still nicely playable. It cools beautifully. Word to the wise, I had to change a few settings, so if you get this laptop, search for "calibrate display color" and adjust your gamma and color settings. My display was a bit on the yellow/green side and that fixed it right up. Also, the front facing camera didn't work straight out of the box. Had to uninstall and reinstall it in device manager to get that worked out. Compared to my Razer Blade, the webcam casts a bit of a yellow hue on the camera picture, but as a ridiculously light-skinned Alaskan, I'm okay with the faux tan assist. Could be a selling feature for my pale comrades. The main complaint I see with this one is the 10-key, so I felt the need to mention that the smaller size doesn't bother me. You get used to it pretty fast. I also saw complaints about the speakers. I will say that these are not my favorite... They sound a little tinny and tend to get a bit crackly when the volume as it max. I played with the DTS settings (definitely do this!) and made it better, but there's room for improvement here. I'm also not a fan of the placement. The speakers on this are on the bottom and I'm used to front-facing. However, they're not terrible and I find that I use headphones most of the time anyways. All-in-all, this laptop is fast, does exactly what I bought it for, and it's fun to use. If it's in your price-range and you're looking for an everyday-use laptop that has a gorgeous touchscreen display that makes you actively search for 4k videos, a respectable battery life, tablet-mode, and will do a fair job at handling whatever you throw at it, I've already done the research for you. Just take the plunge and get this one. Absolutely zero buyer's remorse for this frugal chick with fairly high standards.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    I'm not usually impressed..but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it a 5, but it seems the Intel Iris Xe drivers are not quite ready for prime time and or a conflict with the Asus Optimization service that runs if you have the My Asus app installed. I have found that if the laptop is put to sleep, upon waking it's a matter of a few minutes before the screen starts blacking out, if the laptop is set to prefer the Nvidia GPU this issue does not happen. The other driver that seems to be of issue is the Bluetooth. When using a BT mouse it, from what I can tell, sleeps after a few seconds. I've turned off all power management options in the device manager but nothing seems to help. However, if you are using a BT speaker, so you have constant activity, it's all good. Also, if you disable the Asus Optimization service the problems go away, but then you lose the ability to adjust some of the features in the My Asus app. Hopefully an update addresses these issues. But, there is a lot of good. The screen is wonderful. I had been using a Dell XPS 15 9560 with a 4K IPS touch and was impressed by that screen, this one is a notch above. The touch screen is nice an responsive as well. The build quality is fantastic, the finish is a bit of a fingerprint magnet, but you should be cleaning your laptop regularly. Hardware wise, I have tested it with, Autodesk Maya and 3ds Max, Adobe Premiere, After Effects, Lightroom, Photoshop and Toon Boom Harmony and everything ran just fine. However, it gets a bit warm under load. I did also test out Star Wars Jedi Fallen Order and it ran at max settings at 60fps with the resolution at 1080. Got really warm though. I purchased this with the hope that it would work well with a Stylus. I picked up the Wacom Bamboo Ink Plus and wow. I've used all of the current Wacom tablets and Cintiq's and this is not too far off. The tilt support is fabulous and pressure sensitivity is very nice. Since there is no Wacom tech in the laptop so you don't have all of the customizations, and you have to disable Wintab and some other Windows ink features, but once setup, this is a perfect computer for folks doing art whether it is drawing or animation. And it runs 3D software quite well. Just think about getting a cooling pad lol

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is amazing, processing speed is great, and battery life is very good. It’s a bit heavier than my precious laptop, but the graphics card makes up for that. It’s nice to be able to switch from work and gaming seamlessly on one device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance, Screen quality

    Rated 5 out of 5 stars

    In the XPS and Spectre competition

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal laptop for the price. Build Quality- In the ballpark of XPS my old dell XPS, this thing had 0 flex whatsoever and was still moderately light weight for how rigid it was. Performance- as far as productivity goes it's a solid pick and there's an optional A370m model if you want to do some light gaming. Battery Life- Roughly 7 hours of just goofing around typing reviews, watching youtube and browsing reddit which is actually amazing considering this is a 2.8k OLED panel and also using an H series i7 processor. My one and only gripe with this laptop is it's 16:9 aspect ratio 16:10 may not sound like that big of a difference but you definitely notice when it's missing and I've become accustomed to it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Its very fast and works better than my previous Dell. Charge lasts a long time and I like having the extra number keypad. The web camera could definitely be better, especially in the world of Zoom now.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Graphics card

    Rated 4 out of 5 stars

    Super solid laptop but not for gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great laptop. Look at the cons and if none of them apply/are deals for you, it's super worth it! Otherwise, you might need to keep looking in order to ensure your laptop can keep up. I ended up returning it because of my concerns on how the cons would impact my future use, but every so often I regret it because it handled everything else wonderfully. (It's now not available in my area.) Pros: I really loved this laptop for many different reasons. The display was gorgeous and made just looking at the screen an experience. It was also super quality in build and the hinges felt super durable. I could change them to any angle and it never bounced or wobbled, even in stand position. While it didn't come with a pen, I was able to borrow my mom's to try it out and the screen was very responsive and intuitive. The audio wasn't too bad (though definitely could have been better) and it handled all of my daily tasks fine. Cons: First off, what the other reviews say about the fingerprints is 100% true. There's no way around it, the second you touch this computer it's gonna show and it's not particularly easy to wipe off. Additionally, I wasn't a big fan of the touchpad. It wasn't crazy bad or anything, but my finger would catch and drag more then I'd like during use and my fingertip would often get sensitive after awhile. Another small con but definitely inconvenient was the fact that this didn't charge through a USB C outlet. The biggest con in my opinion though, and the reason I returned it, is that it struggled to handle more intense usage. I do some very basic 3d modeling and casual gaming every so often so I was getting the i7/16 gb/dedicated GPU to ensure the laptop could keep up with my work. I was super busy during my return period so I mostly tried it on games rather than Blender, and it didn't perform quite as I'd hoped. On fairly average settings, I'd experience pixilation and stuttering on games like The Stanley Parable and Ori, along with major overheating. I'm not sure if this was due to the 60 hz refresh rate, the fact that it only has 4 cores, or if the graphics card just can't handle those types of games. It is definitely as entry level as it gets. All that being said, my games never crashed or totally froze or anything, so still definitely usable. Personally, I was a little alarmed at it struggling with those games though as I've played Ori comfortable on an AMD Radeon iGPU before, so I returned it. If the return period had been long enough for me to really try it out more and with different applications, I could have seen myself finding ways to make it work, but as it was I just didn't feel like I could totally rely on it for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Ssd

    Rated 4 out of 5 stars

    Beautiful 4K screen. Speaker sound is Weak.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4K screen is sharp and vivid. Its so much better than 1920x1080p. However, some Windows Apps doesn't scale correctly with 4k screen. That no fault of this laptop. This laptop has enough power for daily use (16 GB memory, 1TB Storage 2,130MB/s Read & 1,631MB/s Write CrystalDiskMark, Nvidia 1650Ti Discrete graphic card. The SSD is user replaceable (Just make sure disable the Intel Optane before cloning). 2 USB-C ports (The USB-C ports are always on and I can't find any setting in BIOS to turn it off) and 1 USB 3.1 port. The speaker is very weak and is the low point of this laptop. It just sound like a cheap radio with no bass. The DTS Audio Processing app stop working after a few weeks. I guess the trial period has ended. I use the installed Realtek Audio Console instead and adjusted the Equalizer. It improved the sound quality a bit. The built-in speakers should be facing up instead of down. You will cover the speakers on your lap. There is no NumLock light (it has fn+Esc lock light but why not the NumLk key). The keypad is small and it will take some time to get used to. You can't charge the laptop with the USB-C port. I guess this laptop uses 120W is too much for the PD delivery port. The keyboard is back-lighted with 3 levels of dimming. The backlit will turn off after 1 min of no activity. It will turn back on when you move the mouse or press a key. The WIFI 6 (Intel AX201 chip) is fast. About 30 feet away from router (Asus AX6000 sitting on 1st floor) and the laptop on 2nd floor inside bedroom, I get 410mbps(Down)/200mbps(Up) vs. 1Gb Ethernet direct connection (used with USB-C hub & 100ft Cat 7 cable) 790mbps(Down)/645mbps(Up). My other 2 years old laptop with AC WiFi 5 only can get 200mbps(Down)/90mbps(Up). The discrete NVIDIA Graphic card GTX1650Ti is good for light gaming. I connect the laptop to 2 additional monitors (HDMI on the laptop and 2nd HDMI on my USB-C hub) and works great. I now has 3 screens total. The screen can fold 360 and become tablet mode. It is too heavy to be used as a tablet. I use my Samsung Tabs S7 instead. For $1,149 (Best Buy $300 sales discount), this is a bargain. Because of the keypad size and speaker sound quality. I took 1 star off. The 4K screen is just beautiful and I will not want to go back to FHD (1920x1080p). Wish it is 120Hz (Only 60Hz) but I am happy with the price I paid.

    I would recommend this to a friend