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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 128 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers recognize the Zenbook S 14 for its impressive build quality, exceptional battery life, and remarkable portability. The laptop's fast processor and light weight are also appreciated, especially when combined with its ample RAM. While some users have noted that the laptop can run a bit warm and the fan can be somewhat noisy, the positive aspects appear to be more prominent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 128 reviews
  • Rated 5 out of 5 stars

    Asus Better Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Windows 11 computer. Switched from Microsoft Surface Laptop to Asus for better performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC, I bought it when it is 1250 dolar so wait for the discount and buy it, great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has been great except for Windows Hello. The camera on the laptop has trouble reading my face to open up Windows. It is annoying. It should not have this problem. My last hp spectre laptop did not have this problem.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Zenbook Awesomeness

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing backlit keyboard i needed it for school and WOW is it awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Enough for What It’s Made For

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my young relative who wants to study advanced computer science. It should be a good starter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All rounder Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect if you are looking for casual computer that is still powerful and can handle heavy loads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop at a great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a few weeks and I’m still very happy with my ASUS Laptop. Great performance at a great price!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, very good screen and doesn't wait too much for its size. Unfortunately the battery life is not as advertised, on the website they claim to have up to 27 hours of battery life but I cannot get more than 7h and that is with balanced settings.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Noname,

      Thank you for sharing your experience with the ASUS UX5406SA laptop. We're glad to hear you're enjoying the performance and display quality. However, we sincerely apologize for the disappointment regarding battery life.

      To help improve battery performance, we recommend the following steps in the FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) -  https://www.asus.com/support/faq/1043914/ Asus

  • Rated 4 out of 5 stars

    Overall reccommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop on sale, but it tends to run quite hot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing i sont like that i didn’t notice was had to buy an add on to access more ports for hdmi and usb

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for college and so far it has served me well. I haven't started classes yet, but it runs great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus- recommended 10/10!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, responsive, and lightweight! The built-in AI functionality is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact but Powerful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did some research to find a good laptop for college and this one hit all the marks.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could use some fine tuning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy customer service is the worst. I bought an open box one for 950 and order got cancelled by accident and tried to reorder an hour later and its a different price. When i called they would not honor the price o received. So they can feel the loss i felt. I ordered 3 and opened boxes them and returned on purpose so they can feel the loss they made me feel.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear TechTwist,

      We’re truly sorry to hear about the issue you experienced with the retailer and understand how frustrating that must have been. While ASUS does not manage Best Buy’s pricing or order policies, your feedback is appreciated and will be shared internally for review. Although you no longer have the product, if we can assist you with any ASUS-related support in the future, please don’t hesitate to reach out.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2409040664-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as fast as i thought. Sometimes freezes while browsing. The surface is a magnet for fingerprints. Not worth the price

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Great,

      Thank you for sharing your experience with the ASUS UX5406SA laptop. We regret to hear that the device has not met your expectations in terms of performance and design. We understand how important speed, reliability, and user comfort are when selecting a premium laptop, and your feedback will be passed along to our product team for further review.

      To help address the freezing and performance issues, we recommend reviewing the steps in our system troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2411014294-0018" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) -  https://www.asus.com/support/faq/1038855/ Asus

  • Rated 3 out of 5 stars

    Fine laptop bit not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fine but not great. Battery life is not what I expected (maybe only a few hours of ongoing use) and power saving tactics with this processor are annoying. I returned it and purchased a yoga 7x which I'm much happier with

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear AMST,

      Thank you for your feedback on the ASUS UX5406SA. We're sorry the device did not meet your expectations, especially with regard to battery life and power management. We understand these features are important for a reliable user experience. As the laptop was returned, we appreciate you taking the time to share your thoughts, and we’ll pass your feedback along to our product team for future consideration.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2411014294-0012" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Battery life, Build quality, Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Premium Ultrabook That Redefines Mobile Computing

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS Zenbook S 14 represents a compelling evolution in the ultrabook category, combining Intel's latest Core Ultra 7 Series 2 processor with a stunning 3K OLED display in a remarkably slim package. With 32GB of RAM and 1TB of storage in the Zumaia Gray configuration, this Copilot+ PC promises to deliver both style and substance for demanding users. Design and Build Quality The Zenbook S 14 immediately impresses with its sophisticated aesthetic and premium construction. The Zumaia Gray finish strikes an elegant balance between professional and contemporary, making it suitable for both boardroom presentations and coffee shop work sessions. At just 2.6 pounds and measuring under 15mm thin, this laptop achieves an impressive feat of engineering that doesn't compromise on port selection or thermal management. The build quality feels exceptional throughout, with a rigid aluminum chassis that resists flex even when opened single-handedly. The hinge mechanism operates smoothly with just enough resistance to prevent unwanted screen wobble during typing. The laptop's compact footprint doesn't feel cramped thanks to intelligent design choices that maximize the screen-to-body ratio while maintaining structural integrity,Display Excellence The centerpiece of the Zenbook S 14 is undoubtedly its 14-inch 3K OLED touchscreen display. With a resolution of 2880x1800 pixels, the screen delivers exceptional clarity and detail that makes both productivity tasks and media consumption a pleasure. The OLED technology provides true blacks, vibrant colors, and impressive contrast ratios that make this laptop stand out in any lighting condition. The 120Hz refresh rate ensures smooth scrolling and responsive touch interactions, while the color accuracy makes this suitable for creative professionals who need reliable color reproduction. The display supports touch input that feels natural and responsive, adding versatility for both Windows 11 navigation and creative applications. The anti-glare coating strikes a good balance between reflection control and maintaining the OLED's inherent vibrancy. Performance and Processing Power At the heart of this machine lies Intel's Core Ultra 7 Series 2 processor, specifically the 258V variant that represents Intel's Lunar Lake architecture. This processor marks a significant step forward in efficiency and performance optimization. The 32GB of LPDDR5 RAM ensures smooth multitasking capabilities, allowing users to run multiple demanding applications simultaneously without experiencing slowdowns. The processor delivers solid performance for everyday productivity tasks, web browsing, and light creative work. While it may not match dedicated gaming laptops or workstation-class machines in raw computational power, it excels in the efficiency department. The integrated Intel Arc graphics provide adequate performance for casual gaming, video editing, and GPU-accelerated tasks, though users requiring intensive graphics work might need to look elsewhere. Thermal management deserves particular praise, as the laptop maintains whisper-quiet operation even under sustained loads. The cooling system effectively manages heat dissipation without resorting to aggressive fan curves that would disturb quiet environments. Battery Life Revolution Perhaps the most impressive aspect of the Zenbook S 14 is its extraordinary battery performance. Multiple reviewers have consistently reported battery life figures that seem almost too good to be true for an x86-based laptop. Real-world testing shows the laptop achieving 14+ hours of mixed usage, with some reporting 12-15 hours of screen-on time consistently. Under controlled testing conditions with display brightness locked at 100 nits and 120Hz refresh rate, the laptop achieved an remarkable 17 hours in PCMark 10's Modern Office battery life benchmark. This level of endurance puts the Zenbook S 14 in rarified air among Windows laptops, making battery anxiety virtually nonexistent for most users. The included GaN charger provides fast charging capabilities, allowing users to quickly top up when needed. The combination of exceptional battery life and fast charging creates a user experience that eliminates many of the traditional compromises associated with ultrabook ownership. Keyboard and Input Experience The ASUS ErgoSense keyboard provides a comfortable typing experience with well-spaced keys and adequate key travel for sustained typing sessions. The keyboard layout feels familiar to most, with function keys that provide quick access to essential system controls. Backlighting is even and adjustable, making the laptop usable in various lighting conditions. The precision touchpad offers smooth operation with support for Windows 11 gestures. The trackpad surface provides the right amount of friction for accurate cursor control while supporting multi-touch gestures reliably. Palm rejection works effectively, preventing accidental cursor movements during typing sessions. Connectivity and Expandability Despite its slim profile, the Zenbook S 14 includes a reasonable selection of ports for modern connectivity needs. Thunderbolt 4 support provides high-speed data transfer and display output capabilities, while USB-A ports ensure compatibility with legacy peripherals. The inclusion of an HDMI port adds convenience for presentations and external display connections. Wi-Fi 6E provides fast wireless connectivity, while Bluetooth support enables seamless pairing with wireless accessories. The laptop handles video calls well with its integrated webcam and microphone array, making it suitable for remote work scenarios. Software and Copilot+ Features As a Copilot+ PC, the Zenbook S 14 includes Microsoft's AI-enhanced features that leverage the Neural Processing Unit (NPU) built into the Intel processor. These features provide intelligent assistance for various tasks, though the practical benefits may vary depending on individual usage patterns and Microsoft's continued development of AI-powered productivity tools. Windows 11 runs smoothly on the hardware, taking advantage of the ample RAM and fast storage to provide snappy performance across system operations and application launches. Value Proposition and Conclusion The ASUS Zenbook S 14 with 32GB RAM and 1TB storage represents a premium offering that justifies its price point through exceptional battery life, display quality, and overall refinement. While it may not offer the raw performance of gaming laptops or mobile workstations, it excels in delivering a balanced experience that prioritizes efficiency, portability, and daily usability. The laptop succeeds brilliantly as a productivity machine for professionals who value portability without sacrificing screen real estate or battery longevity. The combination of Intel's efficient Lunar Lake processor, generous memory configuration, and ASUS's attention to design details creates a compelling package that stands out in the crowded ultrabook market. For users seeking a premium Windows laptop that can handle demanding productivity workloads while delivering all-day battery life in an elegant package, the Zenbook S 14 represents an excellent choice. The investment in 32GB of RAM and 1TB of storage provides future-proofing that extends the laptop's useful lifespan, making it a sound long-term investment for discerning users who demand both style and substance from their computing devices.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality, Processor speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Sleek, Powerful, and Smart – Zenbook Delivers

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus Zenbook UX5406 Review: A Premium Windows Experience That Impresses As someone who typically prefers working on a MacBook Pro, I needed a Windows-based laptop for work and was hesitant to switch. However, the Asus Zenbook UX5406 has checked far more boxes than I expected — and has even made the transition surprisingly enjoyable. Unboxing Experience: Premium from the Start Right out of the gate, the Zenbook UX5406 gives off a premium feel. The packaging is thoughtfully designed — a box within a box — with an elegant internal presentation that securely houses the laptop and power adapter. It’s a small detail, but it sets the tone for the kind of high-end experience Asus aims to deliver. Design & Build: Lightweight, Durable, and Unique One of the standout design features is the use of Ceraluminum™, a proprietary material Asus describes as a high-tech ceramic hybrid used in aerospace and luxury watches. It results in an incredibly lightweight yet sturdy build — the laptop weighs just over 2.6 lbs, which is impressive given the performance specs and battery size. Despite its slim profile, it still meets military-grade durability standards, offering a great balance between portability and ruggedness. Display & Input Experience: Compact Yet Powerful The 14-inch screen is a real highlight — bright, high-resolution, and highly customizable to maximize screen real estate. It makes multitasking easy even on a smaller footprint. The keyboard has a satisfying tactile feel, and the optional backlighting adds a nice premium touch. I also love the oversized touchpad, which includes Smart Gesture shortcuts around the edges for things like volume and brightness control. The responsiveness is excellent, meeting the expectations you’d have for a top-tier machine. Performance: Smooth Multitasking Powerhouse Under the hood, the Zenbook UX5406 delivers where it counts. With an Intel Core Ultra 7 processor and 32GB of RAM, it easily handles heavy multitasking and demanding workflows. Whether it’s for work or home use, I haven’t run into any performance limitations. The 1TB SSD provides both speed and ample storage, which is perfect for long-term use without compromise. Ports & Audio: Thoughtfully Equipped For a 14-inch laptop, the port selection is solid. While smaller laptops usually limit connectivity, this model includes enough to comfortably support external monitors and peripherals. Audio is another area that pleasantly surprised me — thanks to a Harman/Kardon-tuned 4-speaker system, the sound quality and volume projection are impressive for a machine this size. AI Integration & Security Asus is leaning heavily into AI integration with this Zenbook. Windows CoPilot is embedded into the experience, and Asus has built additional smart features on top of that, making it one of the more AI-forward laptops out there. These tools not only boost productivity but also enhance security, offering easier, smarter ways to unlock your device without relying on passwords. Battery Life & Thermal Management Battery life has been excellent, matching Asus’s advertised claims even with moderate to high screen brightness. What’s equally impressive is how cool and quiet the laptop stays. Compared to other laptops I own, the thermal performance and fan noise are noticeably better, which speaks to some smart engineering on Asus's part. Final Thoughts Honestly, it’s tough to find many drawbacks with the Zenbook UX5406. It’s compact yet powerful, premium yet practical. With a thoughtful design, excellent build quality, strong performance, and modern AI features, this laptop is a serious contender for anyone looking for a high-end, all-purpose Windows machine. It's no surprise this model has earned multiple industry awards — after using it myself, it’s easy to see why.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality, Processor speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great upgrade!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall: This computer exceeds my expectations. The screen is insanely beautiful and incredibly responsive. Battery life blew me away. Audio was better than I expected. Keyboard was lacking. Asus really knocked it out the park with the latest update to the Zenbook line up. The S 14 comes packed with lightning fast performance thanks to the Intel i7 Ultra paired with 32 GB of memory and a 1 TB PCIe SSD. All of this powered by a battery that was able to last an entire day of use. The form factor is compact as it is a 14" laptop. I was impressed with the amount of inputs on the laptop. I didn't need any special adapters or dongles to perform every day tasks. Ergonomically I did enjoy the slight angle of the computer as that made for a better typing experience. The display really wowed me. I haven't had too much screen time in front of a OLED display. I was constantly impressed with how rich the colors were and how black is actually black. I was able to use this computer in a well lit environment that I was once unable to use my older laptop. I found myself not wanting to touch the screen as it was just too beautiful to sully with my finger prints. I generally don't rely on built in speakers for much of anything as they usually lack depth. This is generally true with smaller electronics as there is less space to accommodate a speaker. I wasn't off-put by the speaker. I found myself not grabbing my headphones to listen music or to watch videos. I wasn't too fond of the sound of the keyboard. I really wasn't the biggest fan of the keyboard in general. At home and at work I use a mechanical keyboard. I feel snobby saying this, but I really have developed preferences in keyboards. I bet this won't bother most people. I felt that the typing experience was lacking because of the shallow travel of the keys when struck. It also didn't sound pleasant to type on because it made a clacking sound. It wasn't unusable by any means. It is a perfectly fine keyboard and will work for when I am on the go. I just would have preferred a more tactile and silent experience when typing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality, Processor speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fantastic Thin And Light 14" Windows Laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the new Intel-based Asus Zenbook S 14 for about 3 weeks now. It has become my go-to Windows laptop. It is well built, performant, and just the right size for my day-to-day tasks. I haven't used an Intel-based machine in quite some time and after hearing all of the negative press surrounding the new Core Ultra series I wasn't entirely sure what to expect. I am happy to report it works great in this machine at least. I have had zero issues with it from performance to battery life. Battery life has been at least 10 hours from my informal testing running mostly Chrome/Edge and Office. This model also comes equipped with 32GB or RAM and a 1TB SSD. For my activities that is more than enough as I am generally using it for the web, Office, or general in-home network stuff. For me the standout feature is the fantastic 14" OLED display. It just looks great and as I would expect, color and contrast are remarkable. The 120hz VRR aspect is also very nice as things just feel fluid at all times too. I didn't try gaming on the machine so I can't really comment on its performance, but I don't think that was really the target Asus was shooting for with the Zenbook line. The machine is thin, light, and the Ceraluminum finish as Asus calls it looks great, feels great, and seems very durable. The machine comes with WiFi 7 on board and worked without issue over the course of my testing. I have a WiFi 7 network at home and generally see WiFi 6 when out and about. It provided stable performance regardless of the network environment. If you need a thin and light, on the smaller side Windows laptop I would say look no further than the Asus Zenbook S 14. For productivity needs it checks all the boxes for a daily driver at home or in a business environment. Yes, there are less expensive laptops out there, but more often than not you get what you pay for when it comes to computing. Asus brought their 'A' game with this model.

    I would recommend this to a friend
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