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Customer Ratings & Reviews

Your price for this item is $1,249.99
The comparable value price is $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 153 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers commend the Zenbook S 14 for its exceptional build quality, impressive battery life, and remarkable portability, further enhanced by its lightweight design. The laptop's processor speed and ample RAM contribute to a responsive user experience. However, some users have noted concerns regarding heat dissipation and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 153 reviews
  • Pros mentioned:
    Battery life, Build quality, Processor speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A Productivity Champ

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing you’ll notice about this Asus Zenbook S14 is how light it feels. For a laptop this capable, it is shockingly light and portable. The 14” form factor is the perfect size for both home and travel use, and the build quality is what you’d expect from Asus, sturdy, precise and very premium. I’m not a fan of the “broken tile” design on the lid, but the slate gray color option is very nice. The material is called Ceraluminum, which from the website indicates that it is “an industry-grade fusion of ceramic and aluminum widely used for its strength, scratch resistance, lightness, and luxurious tactile feel, available exclusively for the Zenbook S Series.” It’s very premium feeling and does resist fingerprints very well. The OLED screen is pleasantly bright, even in well-lit conditions, and the colors and blacks are superb. It will do 500 nit peak HDR and Asus says the colors “Pantone validated” which I cannot confirm myself, but the screen is amazing. The 3K resolution at 120Hz is a pleasure to use, and it has the power to push up to 3 external displays at various resolutions and refresh rates. I was able to push my two 49” OLED Samsung G9s without issue. It is also a touch screen which always comes in handy. The I/O is respectable with two USB-C 3.2 ports, one USB-A 3.2 port and HDMI 2.1 port. It also supports WiFi-7 so for someone like me that has high speed internet in the home up to 2Gbps, the laptop can just about max out that speed wirelessly, which is awesome! The power under the hood is respectable. It has a Core Ultra 7 EVO processor (Series 2, 258V) which has a 12MB cache and a max of 4.80GHz. It uses 4 performance cores and 4 efficiency cores. That coupled with the 32MB of installed RAM will power through just about most day to day tasks. While this machine isn’t spec’d to be a complete workhouse or digital workflow powerhouse, it will handle just about anything the normal standard to slight power user can throw at it. The weak link in the armor here is the GPU. It’s just an Intel Arc at 1.95 GHz and very entry level. It will not handle much beyond standard visual workflows like browsing YouTube, watching videos and viewing pictures. It will do Adobe Photoshop and Lightroom, but will not be good for any sort of gaming or high intense graphics applications. This machine is tailored toward productivity and not graphics. For Graphics you would want to look into the Asus ROG lineup. The keyboard is a very nice size for a 14” laptop, with a nice and large trackpad which supports gesture control. There is also a dedicated Copilot button for Microsoft’s AI companion, and having the dedicated button is very nice because Copilot is getting better all the time. Being able to call on it with the press of a single button is nice to have. It does support up to 65W of charging and the power supply that comes with it is 65W capable and has a very small form factor which is super nice. No more large, clumsy power supply here. It does seem to fast charge when depleted and so far battery life has been very good. I know they tout up to 27 hours of battery life for this machine, but that comes with many *, so I will say I can easily go a full day on a charge and have no issues with the battery life so far. Overall this Zenbook is a pleasure to use and easy to take with me, and powers through anything we need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BIG improvement over my Dell XPS 13. Only downside is that there should be a USB-C on each side, rather than both on one side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zenbook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as expected, bought two and both have given no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Asus Ever!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the absolute best Asus machines I have ever owned! Truly amazing experience,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zenbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far really nice. Fast computer with a great screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Engineering Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son who is an engineering student and he reported back this laptop meet all his needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Better Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Windows 11 computer. Switched from Microsoft Surface Laptop to Asus for better performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has been great except for Windows Hello. The camera on the laptop has trouble reading my face to open up Windows. It is annoying. It should not have this problem. My last hp spectre laptop did not have this problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC, I bought it when it is 1250 dolar so wait for the discount and buy it, great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All rounder Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect if you are looking for casual computer that is still powerful and can handle heavy loads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop at a great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a few weeks and I’m still very happy with my ASUS Laptop. Great performance at a great price!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Zenbook Awesomeness

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing backlit keyboard i needed it for school and WOW is it awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing i sont like that i didn’t notice was had to buy an add on to access more ports for hdmi and usb

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Enough for What It’s Made For

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my young relative who wants to study advanced computer science. It should be a good starter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus- recommended 10/10!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, responsive, and lightweight! The built-in AI functionality is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact but Powerful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did some research to find a good laptop for college and this one hit all the marks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for college and so far it has served me well. I haven't started classes yet, but it runs great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, very good screen and doesn't wait too much for its size. Unfortunately the battery life is not as advertised, on the website they claim to have up to 27 hours of battery life but I cannot get more than 7h and that is with balanced settings.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Noname,

      Thank you for sharing your experience with the ASUS UX5406SA laptop. We're glad to hear you're enjoying the performance and display quality. However, we sincerely apologize for the disappointment regarding battery life.

      To help improve battery performance, we recommend the following steps in the FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) -  https://www.asus.com/support/faq/1043914/ Asus

  • Rated 2 out of 5 stars

    Could use some fine tuning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy customer service is the worst. I bought an open box one for 950 and order got cancelled by accident and tried to reorder an hour later and its a different price. When i called they would not honor the price o received. So they can feel the loss i felt. I ordered 3 and opened boxes them and returned on purpose so they can feel the loss they made me feel.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear TechTwist,

      We’re truly sorry to hear about the issue you experienced with the retailer and understand how frustrating that must have been. While ASUS does not manage Best Buy’s pricing or order policies, your feedback is appreciated and will be shared internally for review. Although you no longer have the product, if we can assist you with any ASUS-related support in the future, please don’t hesitate to reach out.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2409040664-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as fast as i thought. Sometimes freezes while browsing. The surface is a magnet for fingerprints. Not worth the price

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Great,

      Thank you for sharing your experience with the ASUS UX5406SA laptop. We regret to hear that the device has not met your expectations in terms of performance and design. We understand how important speed, reliability, and user comfort are when selecting a premium laptop, and your feedback will be passed along to our product team for further review.

      To help address the freezing and performance issues, we recommend reviewing the steps in our system troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2411014294-0018" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) -  https://www.asus.com/support/faq/1038855/ Asus