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AT&T - CL82213 DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Black-Angle_Standard

Customer rating

Rating 4.5 out of 5 stars with 654 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 654 Reviews
  • Rating: 3 out of 5 stars

    It's an okay phone....

    Posted
    UniquelyMoi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    What I really like: The large display and buttons. I like the number of phones, and I LOVE the easy use Intercom system. We had an AT&T and their intercom worked like a walkie-talkie and it was horribly annoying, but this system is NOT 'press to talk' and I love it so much better! The clarity is good, but nothing more spectacular than any other phone. There are many features I haven't tried yet, such a linking to my cell phone, so I can't address this. Issues: There are a couple issues with this phone that I'm not sure about - whether they're supposed to happen or not. For example, when I'm down to 1 bar on the charge and I try to dial out, I get the word "Busy" in the display along with a busy tone and I can't make the call. Very frustrating!!! Also, when I rest the phone on my shoulder to talk, the person I'm talking to always tells me I'm cutting out. Lastly, it's lightweight, but in a way that makes it feel cheap. Maybe that's just because I'm from the generation of phones hardwired into walls and so heavy they could be classified as deadly weapons.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok but two major flaws

    Posted
    Scramble

    The phones work as expected: clear connections (handset and speakerphone), good range. However, there are two design faults that significantly detract from the phone: 1. You can only screen incoming calls at the base answering machine unit (my predecessor Panasonic automatically screened calls at all phones) unless you pick up a remote handset and press [Select] after the message prompt is played to the caller. Each phone DOES announce the Caller ID automatically. Unless you have a handset or the base unit close by, that means you must get up and go to a handset to screen the call, which is inconvenient. It should at least be an option to automatically screen incoming messages on all handsets. 2. The answering machine only records the DAY and time of recorded calls, not the DATE; if you are listening to an old message, you may have no idea what day the call was recorded (WHICH Wednesday?). This is an unnecessary annoyance since the Caller ID includes the date info (that is how the phone automatically sets its time and date).

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Phone Good Features

    Posted
    KenK
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We needed to replace our old phones and this system was a good price. I like the talking caller ID and the answering machine records clearly. I like how it shows the number of new messages on the display and the ability to playback from each handset. The Silent feature is nice as my wife works late and sleeps during the day. It can easily be set (the # key turns it off or on and the number keys set the hours) for the number of hours you want to silence the phone so if you forget to reset the system it turns back on by itself, it also automatically turns on the answer machine when this feature is selected. The drawback to the silent mode is that it shuts the ringer and announcement off on ALL the handsets and cannot be selected for only one, you would have to manually turn the ringer off and on for a single unit, this is one reason it only earned 4 stars. This is otherwise a very nice phone system, Intercom function, large lighted display, large lighted keypad, but no lights under the on and off buttons or the multifunction selector button, why bother to light everything but these? the other reason for 4 stars.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great Value, Not so great performance

    Posted
    MarinaB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    After all discounts available for this phone, we got what I believed to be a good deal. Based upon other reviews I thought perhpas this would be a phone system which we'd be quite content with. First off, we purchased the DECT 6.0 because the existing wifi system was using the same bandwidth as the phone. To ensure that there would be no issues, we purchased this phone. Suffice it to say, we did encounter issues. If you're dialing manually on the keypad, at times, it will get stuck. It is inconsistent as to when this occurs. While stuck, it will do a long beep and then you hear it dialing out. I have no idea as to where it is dialing and I don't want to find out. The menu functions aren't as clear/clean. Being that this is an AT & T product, I guess I had expected quality but rather, we got a mediocre product.. PROS: Price CONS: keypad gets stuck, menu isn't clear, no belt clip, tends to be somewhat slippery as it is a slim handset

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect landline phone for an elderly person.

    Posted
    Satisfied
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Aging parent needed a landline phone with features that could be adjusted to their individual needs: Can increase the number of rings giving them time to get to the phone before the answering machine picks up; has back-lit keys, so they can dial in dim/low lighting; expandable - a handset in every room so they need not remember to transport handset when leaving a room; digital answering machine - no need to dial into phone service provider's message center to retrieve messages; hands free/speaker - can multitask; several volume levels. The favorite feature seemed to be the call id name announce because they would not need to look at the phone to see who is calling. Exactly what this senior individual needed. Very happy with the decision to purchase this phone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Phone System!

    Posted
    gman22
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    After owning this system for about a month, it has performed perfectly and I would buy it again in a heart beat. The people on the other end of the phone are much more clear than they were in our old V-tech system phones and everyone makes comments on how much better they can hear us. Each phone has a nice, large and lit keypad and almost all the features one could want (speaker, redial, mute, incoming number search and dial back) and the display is well lit and shows large text that's easily legible to my and my wife's older eyes. The only thing it doesn't have is a jack for a headset, but that's a sacrifice I'm willing to deal with, considering that everything else is great about the system and each phone. It was easy to set up and configure and I've recommended it to everyone I know that is looking for that type of setup with a base unit and satellite handsets. I can't comment or rate the messaging system because we have that service through our cable company, but if it functions similar to the rest of the system's attributes, it most likely works well.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Handsets Needed Rebooting

    Posted
    DeannafromCA
    • My Best Buy® Elite Plus Member

    I have an earlier version (6 months old) of this model. In general, they are easy to use and have good sound quality. I find the intercom capability especially handy to pass word to kids and spouse in various corners of the house that breakfast or dinner is ready, without screaming my head off! My complaint is that two of the four handsets mysteriously stopped getting a dial tone (again, the set is less than 6 months old). I checked the AT&T website which recommended unplugging the battery and then plugging it back in - effectively rebooting the handset. This seems to have fixed the problem, but you really shouldn't need to do that on something as simple as a phone. I have had a few different brands of multi-handset cordless phones over the years, and have never had to reboot a handset.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Phone for working from Home

    Posted
    PleasedPgh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We bought a different phone from another store for use at home, both my spouse and I work from home and we use this home phone for conference calls. When we got the other phone home, the volume on the speaker phone was horrible. The speaker was in a bad location and even turned up to the highest volume level, I could not hear the meeting participants nor could they hear me. This phone is used primarily for conference calls and so we need the calls to be able to be heard and clear and concise. We took that phone back and went back to the AT&T brand, which is what we had before. The battery on our very old AT&T went bad and so when we went to the other store, we bought the Panasonic brand. It was not as good as the AT&T and we also have a Best Buy credit card and they are very good at replacing items and carrying the best products.. not to mention we have their credit card.. so we found this phone and we love it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Affordable, Ergonomic, and Quality

    Posted
    BestbuyStudentShopper
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bough this for my mother-in-law to replace an old AT&T cordless phone system she had for years (10+). The clarity and range of this phone is superb. I like the walkie-talkie feature. I was able to name the phones based on their location in her house. Using the walkie talkie (two-way radio) feature you can connect the phones and talk to whomever is in the room . You can also connect to all phones. The price was good considering that you get 4 phones. Personally, I don't have a house phone because I rely on my cellphone but I would recommend this to people that have house phones. One thing that my mother-in law mentioned she really liked was that the buttons were much bigger which made it much easier for her to see the numbers and dial the right numbers. Looking at the old phone system and this new one, the new phone has a better ergonomic design.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great all around phone; works well.

    Posted
    Retirednlikeit
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The phone is slightly top heavy since it is slightly taller than the old phone which must be necessary for the larger display. Seems like it might fall out of the charger but it hasn't yet. The battery is not as large or heavy as the old phone (which would help to weight it down) but it seems to hold its charge as long as we need it to. It could use a little louder ringer. We keep it on max. all the time and it is satisfactory. Haven't use the answering system since we have caller I.D. The different speech settings (treble, base etc.) are all worse than the natural setting. If I were designing the ideal phone, it would have a rubberized coating where the hand grips. Have used it one month. Still works like new.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good Home Phone System

    Posted
    HoustonReviewer
    • My Best Buy® Elite Member

    I bought this phone system to replace a similar one that had taken years of abuse from my kids. It was on sale when I bought it, so it was cheaper to replace the whole system than replace two handsets on the old system. It was very easy to set-up and it has great range within my 5K square foot house. It is very easy to use, has very clear reception and the handset locator really helps when the kids misplace handsets. Having the four handsets was really a plus for me. My purchase was significantly influenced by the price, as it was on sale at the time I bought it. I would recommend this for folks looking for a landline system.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    An excellent wireless home phone.

    Posted
    Mrfrisky522
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The wireless handsets work extremely well and are well made along with being easy to use. Took a few minutes to get the menu sorted out but once I had it solved, it works very well. One detraction is how the answering machine looks mounted on the wall, it sticks out a bit far and looks a bit out of place a wall mounted device. Design of the wall mount look could have been made so as to be more appealing and look better being on a wall. Other than that, entire phone system works great and does all it claims and does it well. Sound on the phone is clear and basically static free. A great phone with plenty of features.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice clean base and handset

    Posted
    cynnm
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I like this phone system because it has a nice clean base without a lot of extra "not needed" gadgets on it. The best part is that the numbers are really large and they also light up. I also like the larger display screen. Everything is much easier to see on this phone. What I'm not so crazy about is the way the menu /select button has to be used. Seems like you have to press it so much for just such simple things. Seems like there should be an easier way. Maybe I just have to get used to it! All in all, I do like the system compared to what I've had in the past.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love these Phones

    Posted
    TwinsMother
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We have had this phone set for over a year and then purchased another one for a Christmas gift. They work wonderfully. The built in intercom system is a great feature when on different levels of the home. You can easily dial the handset you want and call directly to that area of your home. The caller ID display is easy to read. There are several ring tone options that cover any environment. Each handset can have it's own ring also. If you damage or lose a handset you can easily buy a replacement to keep your number up. The system is also expandable if you need to have more handsets than what the system comes with you can easily purchase those.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Life Made Easier

    Posted
    NiceNiece
    • Verified PurchaserVerified Purchase

    Based on the description that said this phone has large display numbers and several units, I bought this item for my Aunt and Uncle who live a distance from me. Their old phone was on the fritz. They were thrilled when their new replacement arrived at the door. They said it was easy to connect themselves and not only could they see the numbers easily, but the phone audibly announced the incoming caller. It has made their life much easier. I haven't seen the phone system first hand, so I base my rating on what they told me. They have not had it long enough to test durability, but it seems that they are happy and would recommend it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome if you need a landline

    Posted
    MusicLover
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    My Mom's landline phone went bad. She has to have a landline for dsl. This item was on sale and I had a bunch of Best Buy Reward gift certificates. So I ordered this for her. I didn't have internet at my new home yet so I went to a store and ordered it there. I wanted it delivered to the store closest to Mom and Mom to pick it up. My store made that so easy. The phone itself sounds so much clearer than the previous one she had. It sounds like we're talking in the same room. If you still need a landline you can't go wrong with this one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to Read Screen and Nice Features

    Posted
    NJSammy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought this phone as a replacement for my parents, whose old set died after many years. They appreciate the large buttons which light up, and the large screen which makes it easy to read incoming call or contact names, and the other symbols. Sound quality is good but nothing special. The handsets are very light which my elderly parents also appreciate it. Saving names from the caller ID list to the saved contacts list is not as straightforward as it should be. Same goes for editing names also. Overall they have been pleased with about 2 months use so far.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very good product

    Posted
    janma2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Like the easy set up, programming, and directory which is great for finding and calling fast. Phones have range of 50 feet or more and they are still clear. when purchased did not know the phone would say the name of the caller, this is a wonderful option. The built in walky-talky feature worked great when husband had recent surgery. Great product. One suggestion - would be nice if 1 or 2 wall hangers for satellite phones were to come with set.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best purchase in a long time!

    Posted
    Joeguo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We have a large home and 2 rooms are used as offices. We have to have a phone system with an intercom to communicate with each other. This phone system is perfect. We have to have a landline due to our alarm system and fax and this system is perfect. The very best part is the sound. We can hear each other so much better than our previous phone system. One more nice feather is the slimness of the phone. Makes it easy to hold onto while on the phone. Very good price as well! We are happy, happy, happy!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love the phone, sound clarity and function.

    Posted
    BC11
    • Verified PurchaserVerified Purchase

    I use the phone for business and personal use and love it. The speaker function is clear and not muffled and there is an equalizer function that allows you to change the tone quality if you'd like. The price point for this phone was awesome compared to others that had similar features. And the announce feature helps with the annoying solicitation calls you don't want to answer; no diving for the phone only to discover it's a toll-free number. Love it Love it ! Love it!

    I would recommend this to a friend