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Rating 4 out of 5 stars with 289 reviews

81%would recommend to a friend.
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81%
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Page 1 Showing 1-20 of 289 reviews
  • Rating 5 out of 5 stars with 1 review

    If you don't have Internet this is great for you !

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    Posted .

    If you don't have access to the Internet then hotspot is the way to go ! All your worries and problems are gone .

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great Product if you don't need much data

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    Posted .

    It's a great device if you do not need to use the internet very much. I am having to use the internet a ton due to school work- so I am already 7 gb over my data usage. I am however very please with the customer service that I received from Best Buy- I don't remember her name, but she was very awesome and helpful. I am also very pleased with AT&T and their customer service and products. This would be a perfect device for me if I did not need to use so much internet.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Versital and can be used with 5 other devises

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    Posted .

    This was a good purchase to make it easier to do business and provide information that I can't do easily with a smart phone. I am trying to use a Tablet that sync's with my home computer. Makes life a little easier.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Super Fast

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    Posted .

    This MiFi does an excellent job. It gets reception that is equal to my Exede satellite internet! It also has a touch screen that allows you to control the device. It is easy to set up. I did have a bit of a problem changing the security password for the MiFi to my own instead of the one assigned by the factory. I called the phone number included in the paperwork in order to obtain technical assistance and received EXCELLENT, efficient service. They solved my problem and I have had no further problems. I would recommend this MiFi very strongly.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    I like being mobile

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    Posted .

    The MiFi liberate is a great device to have on the road. I don't need to worry about places I am at having wi fi, I just sign onto my hotspot and am good to go. I love being able to use my laptop in the car, (as a passenger) and that I can use it with my other devices as well.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Bit bulky, but great service

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    Posted .

    The Liberate is a bit bulkier than other devises I've used however the performance is very reliable and the touch screen interface is a nice feature. It holds a charge for at least 5 hours of continuos use, which is the max for me. Nice product and service for the money.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    This is a great up-grade from my previous MIFI .

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    Posted .

    I love the LCD Display and fast response of my MIFI Liberator. Display is bright, clear and easy to operate and is perfect for my needs. I was also happily surprised to find the battery life to be longer than I anticipated. I am very happy with the Liberator.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Works good when I have no internet service!

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    Posted .

    This works well when I have no access to Internet Service but uses up my AT&T data plan more quickly than I like. If I had it to do over again I would not purchase this!! Not needed very often so a bit of a waste of my money.

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    The Hot Spot For When WiFi Is Cold

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    Posted .

    I got this little Hot Spot for my husband because he needs to be able to use his tablet when there isn't WiFi or the WiFi isn't strong. If you travel, or find yourself in places where there is no WiFi ,or you want your own dedicated WiFi; then you may want to invest in a Hot Spot. My husband says it is amazing and is very happy to have it. It is small and can be carried with you and works much like a cell phone with your tablet. I would be careful to choose a carrier with a large service area. You don't need to choose the same carrier as your cell phone but, if you are happy with it, you can sign up for the same service. It will cost you x amount per month (just like a cell phone but probably less) and you will have to sign a contract for x amount of years. It would be good to confer with a Best Buy associate to make sure you are getting the service provider that is best for your needs. They can show you a map that delineates where the various carriers provide service. Also different carriers charge different prices.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great hotspot

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    Posted .

    Good connection for up to 5 devices. Worked great during our family reunion with multiple devices going on at the same time. The tech who sold us the device was great. Explained everything.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Connects to devices easily

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    Posted .

    I purchased this to be a hot spot in my car for my new android radio. It works flawlessly for a hot spot. Always syncs up to my head unit no problem and keeps track of the data I use. It also has built in storage so it can be used as a extended flash drive but I have not used that feature. The only thing that bothers me is the battery life. I am a lite user. It is only used to stream Pandora and google maps for navigating in car usually. The hot spot left in my car fully charged will be dead in less than two days in standby mode. You would think that since it has no phone duties it would last at least as long as my phone in standby mode. I would leave it hooked up permanently to the usb charger but they told be it would destroy the battery within 6 months. So I to keep hooking it up to a charger every other day. Not as maintenance free as I would like.

    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Taken it back 4 times in one month

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    Posted .

    We were due for an upgrade, so this was the replacement. The first two weeks, it worked great. Then our signal started going off frequently and we had to restart it--then it went out altogether. I brought it in and was told to take the battery out and put it back in--which they did, and it did turn on. At that tie, it was mentioned that this was an "issue" with these. Took it home and it went out again the next day. Tried the battery trick and it worked. Went out again two days later--battery trick did not work after repeated tries and once again took it back. Customer service could not get it to work, so took it to Mobile, and brought it back on again. I asked, "what if this is just a lemon"? and was told to keep trying to make it work. I said, but I have a 2 year agreement that won't work if my system doesn't connect. No answer for that. As I was leaving the store, the GM approached and asked if I found everything satisfactory. I explained my dilemma and he said that sometimes you have to remove the battery, wait 30 seconds, clean off the terminal, push in the start button to discharge the stored charge and put back in the battery! Why all the hocus pocus and WHY wasn't I apprised of this when I bought the unit? The jury is still out on this one!

    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Alright, but needs to have more info.

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    Posted .

    I bought this hotspot under the understanding that 5GB was more than enough for me. After using it for a little more than a week, I received my bill (and a warning), I was already over my limit. I was then unable to find out why it was so high. To make things worse, when I tried to call to find out more info, I was unable to get anyone to answer after 25 minutes of waiting! Is that what things will be like??? Please be aware that the means of contact needs to be taken care of.

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    This is your hotspot.

    Posted .

    I tried AT&T's other hotspot called the Elevate. Dirty piece of garbage that was. I then went to the Sprint Mifi, not great either. Broke both contracts, paid the price and now that I have the Liberate, it was totally worth it. Super long batter life, super fast 4GLTE action and you can monitor your data usage on the cool little touch screen. Haven't used it yet but apparently you can serve up media off the microSD. So far it is pretty awesome. Will revise this post every 30 days based on travel and how it holds up.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Faster than DSL.

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    Posted .

    This device is so much faster than the aircard it replaced. The 4G networks are availiable almost everywhere i go. I use it in remote area where not even eletricity is available. It has a safety factor also because it can be used in many disaster areas such as hurricane Sandy. I travel with it and a laptop whereever I go.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    I am traveling and so far it is working everywhere

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    Posted .

    Had to remove battery to reset and get it working again. The guys at Best Buy were very kind to show me how they did that, so now I can do it myself. Working just fine since. Charges fast, battery lasts a fair amount of time. Screen needs to be full brightness for me to see it.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great purchase, faster than home router

    Posted .

    Out of the box, it took me 5 minutes to be up and running. After personalizing my settings on the touch screen as well as on the website, I was very satisfied with the purchase. I currently have my laptop, my iPhone, and occasionally my son's Xbox connected to it. All work flawlessly (We have great LTE in our area). I grew tired of the internet connection and of my son complaining about the connection on the home WiFi we were sharing; and decided to change my plan to include this Mifi. After the switch, his "lagging" when playing on his Xbox (COD, Left 4 Dead, etc) had stopped. I did research prior to purchasing this about Data use. Surprisingly, playing Xbox FPS online did not consume that much data. Which is a definite plus!! My laptop consumed more data than his Xbox on average hourly. Due to my "capped" internet status now (10G/month shared with 2 devices), I am now being more mindful of my data usage every day. So far, so good. I recommend installing bandwidth apps on your laptop like "Networx" to track your data usage in real time (You can track individual data usage on the AT&T app as well, but it is not real time). My only "complaint" is the price of the plan attached to this. I wish there was an unlimited data option for this service. Those options seem to be fading away. Other than that, again, I am very satisfied with my purchase. ***Update: about a couple of days prior to my monthly plan resetting, the "Data Usage" app displays" 0.00 of plan used." I called AT&T and they said that this was normal, and the app isn't as accurate compared to actually going online and checking your data usage. Sure enough, when your plan resets, it displays your total data usage again.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Easy set up, just like the store personnel said it

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    Posted .

    Store personnel were great took the time to explain why my purchase of 4 G would speed up my computer and that the set up would be easy which it was.

    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Inconsistent - needs improvement

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    Posted .

    On 2 occasions in the last 4 weeks, the thing has just konked out on me. I knew the battery hadn't run out, but I put it in the charger anyway. Nothing. I contacted a tech support rep who told me to take out the battery, wait a minute, and try again; that got it working. So when it happened again this morning, I took the battery out again, and it worked again. But I shouldn't have to keep doing that to a device I've barely had for a month. Also, the battery on it runs down ridiculously fast - only about 2 hours or so, such that it's not really useful on the go - which is what it the device is for! Maybe I just got a sub-par battery with mine?

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Secure internet on the go

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    Posted .

    It's great having a secure internet connection when I travel. The downside is that this particular model (through AT&T) has only one plan available -- 5 GB per month. You can't upgrade or downgrade your plan. I think I would have been happier with this if I had purchased it outright and used a pay-as-you go system. Even so, I think it's a great gadget overall, especially for travel or even if you don't use a lot of internet at home.

    I would recommend this to a friend