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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 309 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the Nighthawk LTE Mobile Hotspot Router's easy setup process, long battery life, and the convenience of its Ethernet port. They appreciate its reliability, portability, and strong signal strength, which makes it suitable for streaming, gaming, and internet browsing. However, some users express concerns about its high price, limited data plans, and occasional overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 309 reviews
  • Rated 5 out of 5 stars

    Great Use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this device for about a year now, and it has worked great in multiple rural and distant areas off the beaten path.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very useful hotspot!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is not the best - make sure you get a external battery pack for extended use! Ethernet port makes it very useful to expand internet connection to hard-line devices. Don't forget to request device carrier unlock from AT&T - simple online submission request, if purchased at full price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hotspot has been very reliable for what we need it for. I love the fact that you can connect using wired and wireless connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In the Boonies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in a secluded area with the worst connection. was able to get 2 bars and continue work while caring for my granddad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent hot spot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this hot spot unit. Really brings in the signal good. I can watch movies online without rebuffering.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great LTE Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed at the speed. Works as intended. I use two yagi 's for antena. Shipping was a little slow but arrived in good condition.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Does what I need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one previously, got this one to test b14 in my area. I don't have it, but it runs great at about 30-50mbps in my area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this router, used it a Disney where there is a lot of WiFi traffic and it worked great. Setup was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to experience an issue with this router. It's probably the best purchase I have made in some time. Need this for my at home medical transcription job as the house I am renting had never been cabled for internet. Always "Good" to "Excellent" reception in this area with no need for additional antennas. Not much else to say really. You'll need to find a provider. I have been using OTR Mobile.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this in an area where I had minimal cell services and it was great. East to use, quick start, worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Delivery and Item condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery item works great worth investing if you are going to be traveling a-lot or be far away from Home for awhile

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    No complaints.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely one of the better WiFi hotspots on the market. I’ve used several different ones and this ones the best I’ve used.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it and not to hard to hook up and use. would recommend this anywhere that internet is hard to get

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great hotspot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired great with my Unlimited Plus existing hotspot plan and replaced the aging unite pro I had.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Reliable and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This small little device works as well as your large routers. Takes up very little space and is extremely reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router-Hotspot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We currently do not have internet from the major providers so we are using the nighthawk to provide internet to our smart home devices. So far we connected 2 thermostats, sprinkler control, garage opener, and a ring camera. (These devices use very little data) it works wonderful! We use it intermittently for the computer as well. It can do up to 10 devices. I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works seamlessly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get 1 to 2 bars of connection and average 30-50 megs downloading.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Hotspot-Difficult to set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great but the process of getting it set up (the AT&T website they tell you to use does not load) was a pain. After a YouTube search on a how to get it set up everything works great! The issue isn't a Nighthawk issue but an AT&T issue. Once it is set up it is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best device in the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had other different models and got to say net gear outperformed all others would recommend this to others.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works great and was a great solution for connecting directly to my PS4 slim.

    I would recommend this to a friend
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